Iberostar Waves Tucan

M Nelissen

Great resort! We got married here and need to thank Nayeli and Bere for making our day so amazing! We appreciate every aspect of this resort! Also thanks victor on the entertainment team. Rooms are a little dated but we didn't spend much time in our room! For those wondering about planning a wedding here i highly recommend it. Especially with the help of their coordinators!

p c

Our son has loved going to the kids club (star camp) here at iberostar waves playa del Carmen. We did not know what to expect. But, as soon as he tried it, he loved it. The kind and range of activities was very good. The student-instructor ratio is outstanding. The instructors are fantastic. Very kind, hardworking, very helpful, always happy. I would like to thank all of them: Diego, Belen, Paco, Gabi, Jesi, Gysban, Pilar, Nicole, Karen... What a great team. Thank you! The hotel in general is fantastic. From the reception team, the cleaners, cooking team... Just an awesome place. I very much recommend it.

Noel D'Souza

A beautiful resort with plentiful wildlife, lots of beachfront and loungers, kiddie pools, and extensive food choices. I was there a week and didn't get to try everything! Rooms were comfortable and well appointed. Be aware there are no elevators, so those on the second or third floors might have a bit of a hike with luggage, though you can get assistance if needed. Entertainment was also good, and the drinks were within easy reach.

JM S

There were a lot of pluses to this resort. The animals are amazing, the food is really good with lots of variety, the resort is beautiful overall. Level of noise obviously can depend on who is visiting, but our building was adjacent to the bar, so... most nights music stopped at 11, Saturday night was 1am. If you're not sensitive to noise, it probably won't bother you. The rooms are dated, dark, and everything I brought came home smelling musty/moldy. It's been a long time since I went south, but I don't recall this in the past. Have to air out my suitcase and hats outside. I think I saw somewhere that there will be construction starting in June so maybe some of this will change. Also, there doesn't seem to be much booze in their booze - I am a lightweight and did not get to a buzz unless it was wine. Shot of Tequila and a Pina colada might as well have been water. Housekeeping was excellent. Response to noise (banging etc) in room next door, which was having work of some sort done, was good. Twice I was given back the wrong change, once at the desk and once in the gift shop, so pay attention. Plenty of beach/pool chairs, lots of pool activities and nightly shows if that's what you're looking for. The mexico show was fantastic. Water quality is great - they have reverse osmosis water dispensers in the buildings and the water tastes really good. I did water pick with tap water because I needed it to be warm (took a chance) and I had no issues at all. Oh, and bring your bug spray. I am itching like crazy, maybe because so much beautiful vegetation. Waves Tucan is close enough to Playa del Carmen to walk which is great. We ate in town with no digestive problems at all. Again, do your math and count your change. It's really easy to be separated from your money if you're not paying attention. I would visit Iberostar again in the future, but not necessarily this one. I stayed at Paraiso Del Mar 20 years ago and it was great, I don't remember coming home musty. Maybe a higher level of resort next time. All in all, I went with 14 other family members and we had a great time.

Patrick

We selected Iberostar Waves to host our wedding and it was an excellent experience. Our guests loved how much nature is packed into the resort. It's just such a nice change from other resorts that feel like a parking lot of concrete. For an all inclusive with unlimited food options the quality and variety of food is really great. All in all you get a ton of value for your money. The staff is great and our wedding planners were very helpful. The only small complaint I have is that they are very strict on pool/beach towels which I understand is to minimize theft but just results in extra stress that could be resolved with a tiny charge instead.