So Bangkok Hotel

Roy LUI

Near the both Silom Road, One Bangkok Mall, MRT and BTS station, unbeatable location. This is the best lifestyle luxury hotel in Bangkok, I appreciate the continuous improvement of their hospitality. 1. Floor 9 – LGBTQ Night: The diverse atmosphere was delightful, with creative and entertaining performances by the four drag queens. Their show left a lasting impression. 2. Pool Party: I attended the event on 12 April 2025, from 15:30 to 17:30, and was thoroughly impressed by the redesigned setup and decorations. The addition of water guns made the experience more interactive and fun. The inclusive vibe, where guests of all backgrounds—gay, lesbian, bisexual, transgender, straight, men, women, kids, and elderly—connected and enjoyed together, was truly remarkable. It stood out for me as even more enjoyable than the G-Circuit pool party. 3. Ceiling Leak Response: The prompt handling of the ceiling leak in room 2401 was commendable. I truly appreciated the arrangements for a new room and the limousine and suite upgrade for my next stay. I’m already looking forward to Songkran 2026! 4. Service Excellence: The exceptional service in the lounge and reception continues to shine. It surpasses expectations and deserves recognition beyond Forbes 4-star standards.

Kevin Sean

Having the luxury level SO brand from Accor, I expected this hotel to deliver some aspects of luxury. Yet, the feeling of luxury stops at the impressive hotel lobby. I requested for the metal-themed room, and got upgraded to a room with a better view at level 14, which is appreciated. However, nothing, and I mean NOTHING in the room has any feel of luxury. Firstly, I don't think their room size is as advertised. In the ALL app, it says 40m2 room, yet I calculated only about 34-35m2 of space. Second, room design is heavily flawed. There is a light switch located right behind a cabinet door, and when I wish to switch it on, I have to stick my finger between the cabinet and the cabinet door (picture attached). Then the bathroom, even when I have closed the door and the curtain completely, you can still see the toilet from outside (picture attached). And don't get me started about the horrible lighting in the room; harsh and unwelcoming. I have stayed at many hotels with half the price tag yet feels more luxurious. Third, for a hotel of this level, I expected the usual premium materials; real wood, leather (at least premium faux-leather), granite, marble, proper rugs, furniture with proper craftmanship & maintenance, etc. Yet, everything in the room feels plasticky and cheap, not properly made, not properly maintained (pictures attached). So many things are made of plastic and plywood, it almost feels like a scam. Not even the "metal" tables they provided can stand properly (video attached). And the bathtub doesn't have hot water either. From my perspective, it isn't even worth to spend half of what SO/ Bangkok is charging to stay at this hotel. Would've given 1 star, if it were not for the great service I have received from the SO/ Bangkok team. Update: After my earlier complaint, I was moved to a better room at level 26. Even though some aspects of the room still feel plasticky, I believe the new room better reflects the SO/ standard, especially when compared to the first room I was given. No wobbly tables, no leaky taps, better maintenance and workmanship, no odd design flaws, room size that fits its description, and warm & welcoming lights. However, I still believe that my first room shouldn't have been made available to guests.

S Chen

⭐⭐⭐⭐⭐ I am back at my favourite hotel in BKK, SO/ and the lobby bar renovation is completed now. The best part is that their cocktail menu is now so exceptional and interesting!! It will completely surprise your taste buds. But what truly stands out is the talent of the mixologists behind the bar. Khun Pond & Khun Art - you are so talented!! Please don't stop trying new flavour combinations and pushing the boundaries of cocktail-making in the best possible way. ♥️ The staff here are not afraid to customize a drink based on your mood or preferences. It’s so good to see they’re passionate about their craft, and every cocktail feels like a unique, personalized experience. Come and try it yourself.

trisha l

The hotel rooms need to be renovated, it’s dated. Stayed in the water element room and the decoration is very creepy especially the curtain. I won’t pay for this room for the same price ever again. In conclusion: Not the best value. Location is not the best, but it’s a least not too far from one Bangkok and the tube station. Pros: very nice view overlooking Lumphini park. Staff are very nice and helpful, absolutely no complaints regarding their service and hard work.

ubolt32

This hotel was a pleasant experience. My wife and I arrived at 7:30 a.m. and was warmly greeted by Nesa. She told us that our room wouldn't be ready until 3pm. However, she took the time to check the system and was able to provide us with an upgraded room that was available immediately. This was a relief after such a long flight. The pool area is really nice, but the water was a little cold for my liking. The rooftop bar is nice and allows you to view the city skyline. Overall our stay here was great, just wish the pool was a little warmer.