Overview
Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...
Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.
How far is the nearest beach?
The Pyramid Cancun is located next to the beach.
Distance from resort centre
The hotel is close to a range of shops, bars and restaurants.
Distance from the airport
Cancun International Airport is approximately 16km away from The Pyramid Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Gym")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Parking]( "Parking")
Parking
![Spa]( "Spa")
Spa
![Adults-Only]( "Adults-Only Areas")
Adults-Only
![For Families]( "Family-Friendly")
For Families
Pyramid Standard
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers (upon request)
- Hairdryer
- Iron and ironing board
- Safe
Pyramid Junior Suite
- Plunge pool (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers (upon request)
- Hairdryer
- Iron and ironing board
- Safe
Pyramid Master Suite
- Jacuzzi or plunge pool (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
Sian Ka’an Standard (Adults-Only)
- Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Chromecast
- Tablet
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Espresso coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
- Turndown service
Sian Ka’an Master Suite (Adults-Only)
- Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
- Jacuzzi (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Chromecast
- Tablet
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Espresso coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
- Turndown service
Facilities
- Swimming pools
- Restaurants
- Bars
- Beach clubs
- Gym
- Spa
- Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
- Tennis and multi-purpose court
- Beach and pool volleyball
- Beach soccer
- Tightrope
- Archery
- Yoga
- Pilates
- Zumba
- Aqua aerobics
- Pool contests
- Mega Jenga
- DJ sessions
- Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
- Adults-only entertainment
- Parking
- 24-hour reception
- Currency exchange
- Laundry service (local charge)
- Babysitting service (local charge)
- Meeting rooms and facilities
- Wedding and honeymoon services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.
The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Careyes
- Gourmet cuisine
- Serves dinner
- Reservations required
The White Box
- Mediterranean gastrobar
- Serves lunch and dinner
Sakura
- Japanese-Peruvian fusion
- Serves dinner
- Reservations required
- Adults-only
Cocoa
- Restaurant and beach club
- Serves breakfast and lunch, à la carte
- Seafood and grill
- Adults-only
Bites
- Located in Market Place Food Hall
- American cuisine
- Serves lunch
Maki Taco
- Located in Market Place Food Hall
- Mexican-Japanese fusion cuisine
- Serves lunch and dinner
Le Buffet
- Located in Market Place Food Hall
- Serves breakfast, lunch and dinner, buffet style
Bites Tatish
- American cuisine
- Serves lunch and snacks
Maria Bonita
- Mexican cuisine
- Serves dinner
Dos Lunas
- Italian cuisine
- Serves dinner
- Reservations required
Bahia
- Steakhouse
- Serves dinner
- Reservations required
Hacienda Sarape
- Mexican cuisine
- Serves lunch and dinner
Akeru
- Mexican-Asian fusion cuisine
- Serves dinner
Tun Kul
- Food hall buffet
- Serves breakfast, lunch and dinner
Il Forno Dos Lunas
- Italian trattoria
- Serves lunch
La Placita
- Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)
Hippie Chic
- Snacks station by the sea
- Serves ceviche, pizza, burgers and ice cream at lunchtime
La Trattoria
- Italian trattoria
- Serves lunch and dinner
Tatish
- Serves breakfast, lunch and dinner, buffet style
Benazuza
- Molecular cuisine
- Serves dinner
- Reservations required
- Adults-only
- Included for Sian Ka’an guests (local charge for Pyramid guests)
The Black Sens
- Dark experience
- Serves dinner
- Reservations required
- Adults-only
- Included for Sian Ka’an guests (local charge for Pyramid guests)
Le Petit Chef
- Culinary demonstration on your table
- Serves dinner
- Reservations required
- (Local charge)
Miramar
- Restaurant and beach club
- Seafood and grill specialties
- Serves lunch
- (Local charge)
Sian Ka’an Beach Club & Spa
- Serves wraps and snacks
- Adults-only
- Exclusively for Sian Ka’an guests
The Pyramid Beach Club
24-hour room service is available (local charge, included for Sian Ka’an guests).
Up to 64% off
Up to 64% off
Up to 64% off. All savings are already applied to the prices shown when travelling between 12th December 2024 - 23rd December 2025 **Blackout Dates Apply
3.9
Google reviews (6302)
Majid Khan
Our room was in despicable condition. Extremely dirty and the sheets were stained as well as the pillow cases. The washroom was also in a bad state, in particular the stains in the tub.
The food was mediocre at best. I think out of my 7 day stay; I had a warm meal once. You can tell a lot of it was stale.
The staff at the front desk also weren’t very helpful. When asking questions, felt as if they were trying to provide two word answers as to be done with the conversation. Not very professional at all. The bag check gentlemen at the front were the worst to deal with in terms of professionalism.
This was the seventh time I have attended your resort and will be my very last time. Your service has gone completely downhill. After speaking to numerous guests at the hotel I can assure you that the sentiment was well recognized by them as well. A lot of angry and frustrated guests. I also observed cockroaches in the hotel room. This is unacceptable especially for what you charge and seeing how your pricing has gone through the roof over the years. Not happy at all; a wasted vacation.
Madeleine Kay
We had such an amazing trip here at the pyramid!
The food was so tasty. Very fresh!
The rooms were a little old but they were clean and we were comfortable!
Beach was gorgeous.
The service was amazing ! People were so kind and made our experience so good.
I don't understand the bad reviews... we had the best time and we will be back again.
Loved it.
Thank you oasis pyramid!
Sherry Rezvani
Our family of 7 (adults and elderly) had a wonderful time at this resort (we stayed at the main pyramid building with all the amenities, restaurants, cafes, and entertainment).
We stayed for 8 days in December and could not be any happier. It was wheelchair accessible that was the key for our dad. We had amazing dinner at 5-6 a la carte restaurants and they catered to our dietary restrictions (celiac or gluten free, egg free, and vegetarian). And there were plenty of options at their buffets as well. Definitely a good resort for foodies.
The building is a bit old but has its own charm and character. A lot of staff were doing touch ups and maintenance to keep things in good shape.
Amazing services and super helpful approchable, and friendly staff. We were not approached once even to be upsold on any additional things.
We got the beach view rooms and they were magnificent - 2 minutes to the pool or 5 minutes walking distance to the beach. It’s a reletively big resort so there are lots of beds and chairs by the pool and on the beach as well.
We enjoyed our time and will definitely go back again. Thank you.
Rettino Marco
Staff is not happy not friendly
For a 4 1/2 to 5 stars hotel
Food quality is very poor. I ate better meals in Cuba than this hotel
In the bars they don t even have dark rhum
No cocktails card
No wine at all in restaurants or buffet You have to pay 50 to 100 $ can or US dollars a bottle
If you want lobster or crab. Have to pay even
100 us $ a plate 143 can$ a plate
Big price for poor quality and service
Very regrettable vacation
Room are ok same as a 3 1/2 star somewhere else
Area that you have to pay even if you have vip bracelet
Take time to shop
Mahsan Jaffari
Where’s Coyote Loco? Where’s the beach stage? I’ve been here 3 times and this place was always full of parties and party vibes, young people. Now it’s just families with kids and elderly, Coyote “Bites”, no parties period, no booze after 11 PM. Fountain Bleu (our favorite bar) is only open from 3-11 PM; it used to be open since breakfast. Grand Oasis was always known as a party hotel, what’s this boring family vibe (toddlers, babies, pregnant women?). I came to Grand Oasis to party; not the same hotel it used to be unfortunately.
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