Overview
Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...
Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.
How far is the nearest beach?
The Pyramid Cancun is located next to the beach.
Distance from resort centre
The hotel is close to a range of shops, bars and restaurants.
Distance from the airport
Cancun International Airport is approximately 16km away from The Pyramid Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Gym")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Parking]( "Parking")
Parking
![Spa]( "Spa")
Spa
![Adults-Only]( "Adults-Only Areas")
Adults-Only
![For Families]( "Family-Friendly")
For Families
Pyramid Standard
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers (upon request)
- Hairdryer
- Iron and ironing board
- Safe
Pyramid Junior Suite
- Plunge pool (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers (upon request)
- Hairdryer
- Iron and ironing board
- Safe
Pyramid Master Suite
- Jacuzzi or plunge pool (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
Sian Ka’an Standard (Adults-Only)
- Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Chromecast
- Tablet
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Espresso coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
- Turndown service
Sian Ka’an Master Suite (Adults-Only)
- Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
- Jacuzzi (subject to availability)
- King-size bed or 2 double beds
- Bathroom with amenities
- Television
- Chromecast
- Tablet
- Wi-Fi
- Air conditioning
- Minibar (including water, soft drinks and snacks)
- Espresso coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- Safe
- Turndown service
Facilities
- Swimming pools
- Restaurants
- Bars
- Beach clubs
- Gym
- Spa
- Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
- Tennis and multi-purpose court
- Beach and pool volleyball
- Beach soccer
- Tightrope
- Archery
- Yoga
- Pilates
- Zumba
- Aqua aerobics
- Pool contests
- Mega Jenga
- DJ sessions
- Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
- Adults-only entertainment
- Parking
- 24-hour reception
- Currency exchange
- Laundry service (local charge)
- Babysitting service (local charge)
- Meeting rooms and facilities
- Wedding and honeymoon services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.
The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Careyes
- Gourmet cuisine
- Serves dinner
- Reservations required
The White Box
- Mediterranean gastrobar
- Serves lunch and dinner
Sakura
- Japanese-Peruvian fusion
- Serves dinner
- Reservations required
- Adults-only
Cocoa
- Restaurant and beach club
- Serves breakfast and lunch, à la carte
- Seafood and grill
- Adults-only
Bites
- Located in Market Place Food Hall
- American cuisine
- Serves lunch
Maki Taco
- Located in Market Place Food Hall
- Mexican-Japanese fusion cuisine
- Serves lunch and dinner
Le Buffet
- Located in Market Place Food Hall
- Serves breakfast, lunch and dinner, buffet style
Bites Tatish
- American cuisine
- Serves lunch and snacks
Maria Bonita
- Mexican cuisine
- Serves dinner
Dos Lunas
- Italian cuisine
- Serves dinner
- Reservations required
Bahia
- Steakhouse
- Serves dinner
- Reservations required
Hacienda Sarape
- Mexican cuisine
- Serves lunch and dinner
Akeru
- Mexican-Asian fusion cuisine
- Serves dinner
Tun Kul
- Food hall buffet
- Serves breakfast, lunch and dinner
Il Forno Dos Lunas
- Italian trattoria
- Serves lunch
La Placita
- Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)
Hippie Chic
- Snacks station by the sea
- Serves ceviche, pizza, burgers and ice cream at lunchtime
La Trattoria
- Italian trattoria
- Serves lunch and dinner
Tatish
- Serves breakfast, lunch and dinner, buffet style
Benazuza
- Molecular cuisine
- Serves dinner
- Reservations required
- Adults-only
- Included for Sian Ka’an guests (local charge for Pyramid guests)
The Black Sens
- Dark experience
- Serves dinner
- Reservations required
- Adults-only
- Included for Sian Ka’an guests (local charge for Pyramid guests)
Le Petit Chef
- Culinary demonstration on your table
- Serves dinner
- Reservations required
- (Local charge)
Miramar
- Restaurant and beach club
- Seafood and grill specialties
- Serves lunch
- (Local charge)
Sian Ka’an Beach Club & Spa
- Serves wraps and snacks
- Adults-only
- Exclusively for Sian Ka’an guests
The Pyramid Beach Club
24-hour room service is available (local charge, included for Sian Ka’an guests).
Up to 60% Off and Free Room Upgrade to a Pyramid Ocean Front *
Up to 60% Off and Free Room Upgrade to a Pyramid Ocean Front *
*Up to 60% off & Free Room Upgrade from Pyramid Standard to Pyramid Ocean Front when you travel between 16th March 2025 - 23rd December 2025. The saving is already applied to the price shown, and the upgrade offer is applicable where UPGRADE is stated in the room name. **Blackout Dates Apply
3.9
Google reviews (6435)
Brittany Walls
I visited this resort 4 times now and even got married here. We loved each visit until just this last one. This most recent visit was unimpressive. Upon arrival, we noticed that our accommodations were incorrect and requested a room upgrade. We were denied the upgrade and told to check again the next day, which they had no availability that day either. They told us to continue checking back the next day until ultimately our trip was over and we did not get the upgrade to the room we were originally supposed to have. They offered to bring in another bed, but our room physically could not accommodate another bed. We would've been stepping over each other. It seems as though some of the staff was very bothered and didn't care to be there. A lot of the bars outdoors consistently ran out of cups & couldn't provide drinks. This is just a snapshot of our unpleasant vacation, but ultimately, we plan to find a new location for our family vacations moving forward. We used to love this resort so much, but it seems to have gone downhill with service, unfortunately.
S Arora
I’ve been a loyal visitor to this all-inclusive resort for many years, and it has always been my go-to for relaxation and enjoyment. I love the pyramid check in staff. Always so friendly and accommodating to our needs. I have always bought the Sian Kan or pyramid categories & I looked forward to trying on the great restaurants the resort has. My favourite being Miramar and white box. However, this recent trip left me feeling a bit let down, particularly when it came to the food options.
In the past, the food was consistently a highlight, with fresh ingredients, bold flavors, and plenty of choice. But this time, something felt off.
The once-diverse menu selections seemed to have shrunk, and the variety that made each restaurant unique was replaced with repetitive offerings. I loved the watermelon salad at Miramar during lunch, but they have discontinued that and now offer a cheap Caesar salad. Also, the other options have been replaced with not so great food.
Other a la carte restaurants like white box there was a noticeable dip in quality. The flavours just didn’t match what I’d remembered. Perhaps the biggest disappointment was the lack of attention to dietary needs. My friend had a spinach allergy and we told them at the front specifically and they still got the items she ordered with spinach and when we addressed it, they did not even apologize and were very rude to take back the sandwich and gave her just the bread and chicken without any other ingredients in it. It was very, very disappointing. The service was very, very poor at the white box. The staff were very rude.
The snacks used to have chicken fingers beside the pool, but now they even cut down on that. I don’t know why they cut down on such good food options. The pico de gallo was always empty whenever I went beside the pool to grab some snacks like tacos and burger. Overall, the food was a very big disappointment.
While the staff remains as friendly and attentive as always, and the overall experience at the resort still offers the same relaxation and amenities, the food changes have left me reconsidering my future visits. Dining is a huge part of the all-inclusive experience, and I hope the resort takes notice of these changes and brings back the diverse, high-quality food options that made it stand out in the past. Until then, I’ll be looking for other places to enjoy my vacations.
Kathryn Kelly
Spent 6 nights at this gorgeous resort! Staff was absolutely amazing. The pools sparkled and the grounds were lavishly green! All areas of the resort were well kept and very clean! Night shows were overly entertaining! I highly recommend this resort to anyone traveling to Cancun. I will definitely be back.
Bridger Terra
This was the best hotel decision I have ever made! My daughter and I loved it and they made us feel like royalty. Can’t say enough about how nice we were treated, the food was so damn good. I ate all I wanted and drank to my hearts desire and still lost weight! The pools are amazing, love the peacocks and koi on the property.
Ate at the Italian restaurant and had a wonderful meal. Booked two charters out of them and both were great, the Chechen Itza and the pirate dinner cruise.
Checking in and out was a breeze.
Do this for yourself!
mathew williamson
My all time favorite vacation stay. The staff was fantastic. The food was fantastic. The atmosphere was fantastic. My only 2 complaints..#1 Some college kids started coming and acting rowdy. Luckily it was 2 days before we left so it didn't affect our fun. #2 watch the vendors on the beach. All were nice and respectful but half were selling drugs.
Other then that I felt completely safe. Very strong police presence everywhere
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