Close

Menu
For Reservations
For After Sales
Click for Customer Service

Opening Hours



Search
    Back   Home     Destinations     Caribbean     Mexico     The Pyramid Cancun

Located In: Mexico

The Pyramid Cancun

Google Logo 3.9 Google reviews (6456)
Best Price From £1119.00pp
Apr 2025
£1359 pp
All Inclusive
May 2025
£1119 pp
All Inclusive
Jun 2025
£1199 pp
All Inclusive
Jul 2025
£1399 pp
All Inclusive
Aug 2025
£1379 pp
All Inclusive
Sep 2025
£1279 pp
All Inclusive
Oct 2025
£1309 pp
All Inclusive
Nov 2025
£1279 pp
All Inclusive
Dec 2025
£1339 pp
All Inclusive
Jan 2026
£1429 pp
All Inclusive
Feb 2026
£1439 pp
All Inclusive
Mar 2026
£1589 pp
All Inclusive
Apr 2026
£1649 pp
All Inclusive
Aug 2026
£1959 pp
All Inclusive
Upgrade from Pyramid Standard to Pyramid Ocean Front
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.

How far is the nearest beach?

The Pyramid Cancun is located next to the beach.

Distance from resort centre

The hotel is close to a range of shops, bars and restaurants.

Distance from the airport

Cancun International Airport is approximately 16km away from The Pyramid Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Adults-Only
For Families
Click to read more

Accommodation
Pyramid Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Junior Suite
  • Plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Master Suite
  • Jacuzzi or plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • Jacuzzi (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service

Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Beach clubs
  • Gym
  • Spa
  • Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
  • Tennis and multi-purpose court
  • Beach and pool volleyball
  • Beach soccer
  • Tightrope
  • Archery
  • Yoga
  • Pilates
  • Zumba
  • Aqua aerobics
  • Pool contests
  • Mega Jenga
  • DJ sessions
  • Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting service (local charge)
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.


All-Inclusive

All-Inclusive

The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.

The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Careyes

  • Gourmet cuisine
  • Serves dinner
  • Reservations required

The White Box

  • Mediterranean gastrobar
  • Serves lunch and dinner

Sakura

  • Japanese-Peruvian fusion
  • Serves dinner
  • Reservations required
  • Adults-only

Cocoa

  • Restaurant and beach club
  • Serves breakfast and lunch, à la carte
  • Seafood and grill
  • Adults-only

Bites

  • Located in Market Place Food Hall
  • American cuisine
  • Serves lunch

Maki Taco

  • Located in Market Place Food Hall
  • Mexican-Japanese fusion cuisine
  • Serves lunch and dinner

Le Buffet

  • Located in Market Place Food Hall
  • Serves breakfast, lunch and dinner, buffet style

Bites Tatish

  • American cuisine
  • Serves lunch and snacks

Maria Bonita

  • Mexican cuisine
  • Serves dinner

Dos Lunas

  • Italian cuisine
  • Serves dinner
  • Reservations required

Bahia

  • Steakhouse
  • Serves dinner
  • Reservations required

Hacienda Sarape

  • Mexican cuisine
  • Serves lunch and dinner

Akeru

  • Mexican-Asian fusion cuisine
  • Serves dinner

Tun Kul

  • Food hall buffet
  • Serves breakfast, lunch and dinner

Il Forno Dos Lunas

  • Italian trattoria
  • Serves lunch

La Placita

  • Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)

Hippie Chic

  • Snacks station by the sea
  • Serves ceviche, pizza, burgers and ice cream at lunchtime

La Trattoria

  • Italian trattoria
  • Serves lunch and dinner

Tatish

  • Serves breakfast, lunch and dinner, buffet style

Benazuza

  • Molecular cuisine
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

The Black Sens

  • Dark experience
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

Le Petit Chef

  • Culinary demonstration on your table
  • Serves dinner
  • Reservations required
  • (Local charge)

Miramar

  • Restaurant and beach club
  • Seafood and grill specialties
  • Serves lunch
  • (Local charge)

Sian Ka’an Beach Club & Spa

  • Serves wraps and snacks
  • Adults-only
  • Exclusively for Sian Ka’an guests

The Pyramid Beach Club

  • Serves wraps and snacks

24-hour room service is available (local charge, included for Sian Ka’an guests).


Offer Details

Upgrade from Pyramid Standard to Pyramid Ocean Front

Upgrade from Pyramid Standard to Pyramid Ocean Front
Upgrade from Pyramid Standard to Pyramid Ocean Front All room upgrades are already applied to the prices shown. Therefore, please ensure you select the room type you require at the time of booking. **Blackout Dates Apply

Hotel Reviews
Google Logo 3.9 Google reviews (6456)
Charlie Carter
Honest review time. I have no idea where all these 1 star reviews come from. This place is amazing. Stayed for 4 days at this resort. It was very clean and it was alot of fun. My only complaint is not enough cabanas and the man who works the front desk could use some customers service expwriance. But we all have bad days so not the worst. This place is fair price and you get alot from it. Must have a black wrist band.

Eric Fast
The resort was expensive, I'm glad we were part of the Pyramid luxury side. The outdoors were open and had splendid peacocks. The mix of great beach side and pool was wonderful. The food especially at the walk ups and buffets was average at best. Taking the time to get reservations at the restaurants is a heavy recommendation. We loved Benazuza and Black Sens in particular. The spa services were wonderful as well. Service was up and down with some standout staff and some who clearly didn't want to be there.

Brittany Walls
I visited this resort 4 times now and even got married here. We loved each visit until just this last one. This most recent visit was unimpressive. Upon arrival, we noticed that our accommodations were incorrect and requested a room upgrade. We were denied the upgrade and told to check again the next day, which they had no availability that day either. They told us to continue checking back the next day until ultimately our trip was over and we did not get the upgrade to the room we were originally supposed to have. They offered to bring in another bed, but our room physically could not accommodate another bed. We would've been stepping over each other. It seems as though some of the staff was very bothered and didn't care to be there. A lot of the bars outdoors consistently ran out of cups & couldn't provide drinks. This is just a snapshot of our unpleasant vacation, but ultimately, we plan to find a new location for our family vacations moving forward. We used to love this resort so much, but it seems to have gone downhill with service, unfortunately.

Kathryn Kelly
Spent 6 nights at this gorgeous resort! Staff was absolutely amazing. The pools sparkled and the grounds were lavishly green! All areas of the resort were well kept and very clean! Night shows were overly entertaining! I highly recommend this resort to anyone traveling to Cancun. I will definitely be back.

S Arora
I’ve been a loyal visitor to this all-inclusive resort for many years, and it has always been my go-to for relaxation and enjoyment. I love the pyramid check in staff. Always so friendly and accommodating to our needs. I have always bought the Sian Kan or pyramid categories & I looked forward to trying on the great restaurants the resort has. My favourite being Miramar and white box. However, this recent trip left me feeling a bit let down, particularly when it came to the food options. In the past, the food was consistently a highlight, with fresh ingredients, bold flavors, and plenty of choice. But this time, something felt off. The once-diverse menu selections seemed to have shrunk, and the variety that made each restaurant unique was replaced with repetitive offerings. I loved the watermelon salad at Miramar during lunch, but they have discontinued that and now offer a cheap Caesar salad. Also, the other options have been replaced with not so great food. Other a la carte restaurants like white box there was a noticeable dip in quality. The flavours just didn’t match what I’d remembered. Perhaps the biggest disappointment was the lack of attention to dietary needs. My friend had a spinach allergy and we told them at the front specifically and they still got the items she ordered with spinach and when we addressed it, they did not even apologize and were very rude to take back the sandwich and gave her just the bread and chicken without any other ingredients in it. It was very, very disappointing. The service was very, very poor at the white box. The staff were very rude. The snacks used to have chicken fingers beside the pool, but now they even cut down on that. I don’t know why they cut down on such good food options. The pico de gallo was always empty whenever I went beside the pool to grab some snacks like tacos and burger. Overall, the food was a very big disappointment. While the staff remains as friendly and attentive as always, and the overall experience at the resort still offers the same relaxation and amenities, the food changes have left me reconsidering my future visits. Dining is a huge part of the all-inclusive experience, and I hope the resort takes notice of these changes and brings back the diverse, high-quality food options that made it stand out in the past. Until then, I’ll be looking for other places to enjoy my vacations.


More...
BEST PRICE FROM Flight & Hotel
£1119pp
Apr 2025
£1359pp
All Inclusive
May 2025
£1119pp
All Inclusive
Jun 2025
£1199pp
All Inclusive
Jul 2025
£1399pp
All Inclusive
Aug 2025
£1379pp
All Inclusive
Sep 2025
£1279pp
All Inclusive
Oct 2025
£1309pp
All Inclusive
Nov 2025
£1279pp
All Inclusive
Dec 2025
£1339pp
All Inclusive
Jan 2026
£1429pp
All Inclusive
Feb 2026
£1439pp
All Inclusive
Mar 2026
£1589pp
All Inclusive
Apr 2026
£1649pp
All Inclusive
Aug 2026
£1959pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote