H10 Rubicon Horizons Collection

Corina Sewell

Beautiful hotel with stunning pools, great bars, and delicious food. The rooms are lovely, though the beds are extremely firm—almost like sleeping on a patio. Most of the staff are friendly and welcoming, though a few could be more engaging. The food is consistently good, and the all-inclusive restaurant is as lively and chaotic as you’d expect. This was our first stay at this hotel, and we will definitely be returning. However, next time, we’ll be better prepared for the type of guests it attracts, as we encountered a few rather unfriendly individuals.

Lily Gunn

Lovely clean hotel, very big hotel lots of rooms and plenty of things to do. However it’s quite a long walk to the town, but lovely scenery on the way, taxis are cheap which is good. Would definitely stay here again, The staff are great and friendly, a lady called matha, one of the staff was very friendly and super chatty! Would recommend staying here!

Natalie Akenzua

Animation team (specifically Mini Club) were fantastic. My son (7 years) really enjoyed dipping in and out of the different activities. Also a good range of adults activities. Yoga (including sunset sessions) with Martha were particularly enjoyable. On site dive school (Dawn Dives Academy) also a bonus, my husband enjoyed a variety of dive sites, with professional instructors particularly Rinus. Beautiful gardens plus a great variety of pools. Only negatives were the lack of specifically vegan options in the restaurants and the frustratingly slow WiFi.

MAHA MAYA

I’ve stayed in Lanzarote many times and many different hotels I was disappointed with rubicon palace and would No way consider it a 5 star hotel . The good bits are there is plenty to do for the kids , the kids disco was great and the pools are fun there is also an aviary and other bits to keep kids busy plus a childminding service . The location is nice 20 min walk to flamingo beach 10 min drive to town. The rooms are ok but the entire hotel is pretty dated needs a revamp & I found it a strange colour scheme lots of black walls & woodwork which doesn’t fit with the island imo. I had a Nice big balcony and it’s a peaceful quiet hotel at night. The bad points are mainly down to service and access ,the food imo was 3 star ish at best , the buffet was very boring and I didn’t rate any of food I ate there which was disappointing as I was half board, the service was slow often plates pilled up on our table & I had to ask many times for it to be cleared , I wasn’t offered a drink on seating had to wait and call someone over it seemed very understaffed ,the staff that were there were quite rude & didn’t speak English which is essential imo when 80% of the people there spoke English , if your serving people it’s imperative to be able to communicate clearly. The booking system for the spa or using the a la cart restaurants was terrible , the app didn’t work and reception wouldn’t take a booking , we had to wait for the evening meal reception to ask them then it took 30 mins waiting at the door of the buffet to confirm , very unprofessional. We did eventually book in but On arrival were left standing at the door staff inside facing us doing nothing for around 5 mins not even saying hello or getting someone to seat us. As for the meal We were hugely disappointed and quite angry that we were served a baby’s meal with cheese after explicitly explaining that she was lactose intolerant, ontop of that only 3 of our 4 meals arrived at the table one persons being completely forgotten in an almost empty restaurant! This isn’t a cheap hotel and this is definitely not 5 star service. Another thing that is ridiculous about the hotel is the access. If you have walking issues or a disability forget it! Only one of the main lifts worked and was extremely slow often with ques of people waiting this is not on for a 5 star hotel! The hotel is huge and only has one entrance at the main reception and one at the rear onto the promenade, it desperately needs access at either end of the hotel for guests , the rooms are very far away from the main entrance and it’s mind blowing to me that there isn’t entry at either end where the car parks are! You literally have to park the far end of the car park walk all the way to the front of the hotel then back to where you started to get to your room! I wouldn’t stay here again and unfortunately can’t recommend it to any of the many people I know who frequently visit the island.

Gillian Brady

Very informative and enjoyable cheese and wine tasting delivered by Marta, Miguel and Alessandro! It was an ideal way to pass the time, while the sun was behind the clouds! Thanks folks! Gold star!🌟