Hilton Sukhumvit Bangkok

Mohamed Razi Mohamed Huzair

We thoroughly enjoyed our stay at the Hilton Sukhumvit Bangkok. The service was excellent, the room was clean and very comfortable, and the staff were amazing. A special shout-out to the Executive Lounge team — they were absolutely brilliant! You couldn’t ask for better service

Bhutan Travel Center

I had a wonderful stay at Hilton Sukhumvit Bangkok. The hotel combines modern comfort with warm hospitality — the staff were always attentive and welcoming. My room was elegant, well-equipped, and offered a lovely city view. The breakfast buffet was one of the best, with plenty of delicious choices. The location is perfect, close to shopping malls and great restaurants. Overall, a fantastic experience — I’d definitely stay here again!

Kratos Gow

The location is excellent and is easily accessible via BTS, a 5 mins walk from Phrom Phong BTS station through the side entrance of the emporium shopping mall. The room is comfortable but the decor is a bit dated. That said, I like their Japanese style bathroom layout that separates out the toilet room and bathroom; however there is no bidet for the toilet seat though. The staff there are very welcoming and supportive and always have a smile. I will definitely stay at this hotel again for my next visit to Bangkok.

Euan

I have been staying here for about 15 years now. Always great to see the same familiar happy and friendly faces. It says a lot about a business when the same staff have worked there for many years. I got upgraded recently due to a previous issue and the room was very nice. The breakfast choices are pretty good although not as good as before (prior to the change of management). However the breakfast choices are still very decent. I look forward to my continued visits to this fantastic hotel.

Cordell Sutherland

This definitely wasn’t a five-star hotel experience. The room was extremely dated and in clear need of renovation. Several things didn’t work as intended - or didn’t work at all. The executive lounge was placed on a very low floor, which made it feel dark and closed-in - a poor choice, especially given that most lounges are usually on higher levels with better views. The staff were also well below five-star standard. On multiple occasions, I saw staff walking around the hotel with their heads down watching TikTok videos on their phones - even when passing guests, they didn’t stop or acknowledge anyone. Lounge staff were not particularly attentive either, and no one was consistently present at the front entrance to greet guests or open the doors. Small things, but they add up quickly and reflect a lack of proper five-star service culture. I was originally booked to stay here again two weeks later, but after this experience, I cancelled that stay and moved to the Marriott Marquis Queen’s Park instead. As a Hilton Diamond member, I’ve stayed at many Hilton properties around the world - this was easily one of the weakest five-star Hilton experiences I’ve had.