Hyatt Regency Grand Cypress

Belma Ramic

hands down my favorite property in the US. my parents and i first stayed here when we went to disney world when i was 6, and 20 years later im still coming back as an adult. the property feels so thoughtfully designed and it truly has a resort feel. the cave pools surrounded by greenery with the restaurant nesting on top is just chefs kiss. not to mention Lake Windsong and its little beach right behind the pools. the included activities are endless - bike riding, rock climbing, ping pong, canoeing/paddle boating on the lake, mini golf, basketball and pickleball courts, tetherball, an arcade, fire pits, so much!! the staff is always friendly and the poolside food and drinks are great. there’s also a fitness center in the pool caves. the only thing i’m sad about is the removal of the pool bridge and the big slide. i’m not sure if the bridge was removed temporarily or permanently. oh and the parrots in the lobby!! Lakehouse restaurant is gorgeous too and the food there is good. they have complimentary shuttles to universal and disney parks! i seriously love this place and can’t wait to keep coming back

Ruben K.

This Hyatt offered a pleasant stay overall. The resort facilities were excellent, well-maintained grounds, comfortable rooms, and everything you’d expect from a quality property. Location-wise, it’s perfectly positioned for exploring Orlando without being in the middle of the theme park chaos, which I appreciated. Staff were generally friendly and helpful throughout our visit. However, breakfast service was notably disappointing. Most of the breakfast personnel seemed disengaged and indifferent to guests’ needs. The exception was a gentleman from Morocco who was brilliant, attentive, warm, and made the morning experience much better. Housekeeping was another weak point. Despite multiple days at the resort, they never replenished our coffee supplies or face cloths, which became frustrating given the room rate. It’s basic service that should be standard. The resort itself delivers on amenities and atmosphere, but these service inconsistencies prevent it from being exceptional. With better attention to these details, it would easily be a top-tier experience.

David Townsend

An Oasis of Quiet Luxury in Orlando I was simply amazed by the quiet, subtle luxury of the Hyatt Regency Grand Cypress. The property is absolutely beautiful — from the stunning grounds to the impressive design of the golf courses. It feels peaceful and private, like a hidden retreat right in the heart of Orlando. The rooms are comfortable and well kept, especially considering the hotel’s 1984 construction, and there are plenty of great restaurant options right on-site. You can even spend some time with Merlot, the friendly resident parrot, who’s always a delight to see! A huge thank-you to our bellman, Ernest, who truly went above and beyond during our stay. He kindly drove us from the property to the main gates so we could explore nearby restaurants and shops. His professionalism and kindness really stood out. Overall, this was a fantastic week-long stay. The Hyatt Regency Grand Cypress is a gem — beautiful, peaceful, and unforgettable.

Kurt and De Anna Mangum

Stayed here while attending a large conference onsite—excellent experience all around. The property is massive yet easy to navigate, with beautiful grounds and plenty of space to unwind between sessions. Staff were friendly, attentive, and genuinely helpful throughout the stay. Rooms were clean, comfortable, and quiet despite the busy venue. Great blend of resort feel and business convenience—would definitely stay again for future events.

Danielle Docking

We’re currently staying - October. I had to do a review to specifically to mention the manager Stephanie. There was an issue with our rooms and Stephanie the manager was called to sort it out. She was so professional, lovely, calm and serene. Within 2 minutes she was able to sort it out and I left feeling elated and forgot there was a challenge in the first place. Well done Hyatt for employing such a wonderful manager. She also must work around the clock as we checked in very late at night and she was back at the desk the next day when I stopped by to say the room was great and she was back at the desk already. Stephanie, my family and I appreciate your efforts. The hotel, great facilities, wonderful clean rooms, and close to all theme parks and shopping outlets. Convenient location. Loved the Starbucks in the foyer too as it’s handy to be able to conveniently grab coffees easily for the family and head out.