Overview
Step foot into an adult-only world of complete relaxation and all-inclusive delights in the Mexican paradise of Cancun at the sublime Hyatt Vivid Grand Island. Set between the Nichupte Lagoon and the Caribbean Sea, this 5-star all-suite hotel is a...
Step foot into an adult-only world of complete relaxation and all-inclusive delights in the Mexican paradise of Cancun at the sublime Hyatt Vivid Grand Island. Set between the Nichupte Lagoon and the Caribbean Sea, this 5-star all-suite hotel is an ideal choice for anyone seeking an elevated tropical holiday experience. Plush, modern living spaces and an extensive selection of enticing dining destinations await, along with a multitude of fabulous leisure amenities. Key features include swimming pools, a spa, fitness centre and beach club, while a myriad of land and water sports, activities, classes and wellness sessions can also be enjoyed during a stay at the Hyatt Vivid Grand Island.
How far is the nearest beach?
Guests staying at Hyatt Vivid Grand Island have access to the Ennea Beach Club, which is located on Playa Delfines, a 10-minute shuttle away from the hotel.
Distance from the airport
Cancun International Airport is approximately 17km away from Hyatt Vivid Grand Island.
Junior Suite Bay View
- Private furnished balcony
- King-size bed
- TV
- Complimentary Wi-Fi
- Air conditioning
- Ceiling fan
- Fully-stocked minibar with beer, soda, water and juice
- Coffee maker
- Electronic safe
- Telephone
- Steamer
- Bathroom with shower and double sinks
- Hairdryer
- Bathrobes and slippers
- Bathroom amenities
Junior Suite Golf View
- Private furnished balcony
- king or 2 doubles
- TV
- Complimentary Wi-Fi
- Air conditioning
- Ceiling fan
- Fully-stocked minibar with beer, soda, water and juice
- Coffee maker
- Electronic safe
- Telephone
- Steamer
- Bathroom with shower and double sinks
- Hairdryer
- Bathrobes and slippers
- Bathroom amenities
Junior Deluxe Suite Bay View
- Private furnished balcony
- King-size bed or 2 double beds
- TV
- Complimentary Wi-Fi
- Air conditioning
- Ceiling fan
- Fully-stocked minibar with beer, soda, water and juice
- Coffee maker
- Electronic safe
- Telephone
- Steamer
- Full bathroom
- Separate double showers and double vanities
- Hairdryer
- Bathrobes and slippers
- Bathroom amenities
Junior Deluxe Suite Golf View
- Private furnished balcony
- King-size bed or 2 double beds
- TV
- Complimentary Wi-Fi
- Air conditioning
- Ceiling fan
- Fully-stocked minibar with beer, soda, water and juice
- Coffee maker
- Electronic safe
- Telephone
- Steamer
- Full bathroom
- Separate double showers and double vanities
- Hairdryer
- Bathrobes and slippers
- Bathroom amenities
Premium Suite Golf View
- Private furnished balcony
- King-size bed
- Living area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Ceiling fan
- Fully-stocked minibar with beer, soda, water and juice
- Coffee maker
- Electronic safe
- Telephone
- Steamer
- Full bathroom
- Separate double showers and double vanities
- Hairdryer
- Bathrobes and slippers
- Bathroom amenities
Facilities
- Swimming pools, including a rooftop pool and a pool at the beach club (Main pool now open to midnight)
- Hot tub
- Spa
- Fitness centre
- Fitness classes
- Beach club
- Watersports
- Complimentary access to watersports is available nearby at Aquaworld Cancun, located just 2.5 miles from the resort. Round-trip transportation services via Amstar are provided with pick-up times at 11:30 a.m. and 2 p.m
- Kayaks
- Paddleboard
- Flow Rider
- Sailing
- Yoga
- Meditation
- Spanish lessons
- Beach volleyball (at the beach club)
- Cornhole
- Horseshoes
- Cocktail lessons
- Arts and crafts
- Pastry classes
- Kite-making classes
- Wine, tequila and mezcal tastings
- Sip and paint class
- Cocoa ceremony
- Blackjack
- Bingo
- Football
- Beach tennis
- Petaca
- Golf (local charge)
- Paddle board yoga
- Pool volleyball
- Pickleball
- Ping pong
- Live music
- Parties
- Fashion shows
- Casino night
- Movie night
- Bonfires
- Karaoke
- Complimentary Wi-Fi
- Restaurants
- Bars
- Concierge service
- 24-hour reception
- Room service (7am to 11pm)
- Doctor on call 24/7 (local charge)
- Laundry service (local charge)
- Tour desk (local charge)
- Shopping
- Wedding services
- Meeting and event facilities
*Please note that charges may apply to some activities and for the use of some facilities.
Vantage Club
Vantage Club benefits include the following:
- Personalised check-in and check-out
- Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar
- Complimentary access to the hydrotherapy circuit at the spa once per stay
- Upgraded bath amenities
- Soaking tub in the bathroom
- Pillow menu
- Secret box for room service
- Access to private Vantage Club Lounge
- Daily continental breakfast service in the Vantage Club Lounge (7am to 11am)
- Afternoon hot and cold hors d’oeuvres, exquisite desserts and premium liquors in the Vantage Club Lounge
- Exclusive access to Oishii for breakfast
- Access to the rooftop pool and Cobalt swim-up bar will be designated for Vantage Club guests only.
- Vantage Club guests will have exclusive access to breakfast and lunch at Oishii, the rooftop restaurant, as well as personalized concierge service on the rooftop and premium liquor options in the Cobalt swim-up bar.
- Ideal room locations on the highest floors of the building offering optimal views
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
All-inclusive
The Hyatt Vivid Grand Island all-inclusive concept includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour dining options
- In-room minibar fully stocked with bottled water, fruit juices, soda and beer
- Daily maid service
- Room service (7am to 11am and 6pm to 11pm)
- Complimentary Wi-Fi
- Endless daytime activities and nightly entertainment
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Aglio
- Gourmet a la carte Italian specialties and brick-oven pizza
- Serves dinner (5pm to 11pm)
- Dress code: Resort casual
Coco Cafe
- Serves coffee and pastries in the morning and sandwiches and desserts in the afternoon and evening
- Dress code: Resort casual
- Open 24 hours a day
Dalia
- A la carte traditional and gourmet Mexican cuisine
- Serves dinner (6pm to 11pm)
- Dress code: Resort casual
Fresco Ceviche
- Poolside venue serving fresh ceviche (11am to 4pm)
- Dress code: Resort casual
Galeria International Cafe
- Main buffet restaurant
- Local and international cuisine
- Serves breakfast (7am to 11am)
- Dress code: Resort casual
Le Lys
- Gourmet a la carte French cuisine
- Serves dinner (6pm to 11pm)
- Dress code: Resort casual
Mediterraneo
- Poolside venue serving seafood dishes with a Mediterranean influence
- Serves breakfast
- Dress code: Resort casual
Oishii
- Rooftop restaurant serving Japanese cuisine for dinner (6pm to 11pm) and grilled specialties.
- Serves breakfast (Vantage Club guests only, 8am to 10.30am), lunch (12pm to 4pm), and dinner (6pm to 11pm)
- Dress code: Resort casual
The Hub Snack Bar
- Poolside snack bar
- Serves food (10am to 5pm) and drinks (until 7pm)
- Dress code: Resort casual
Vivid Bites (Food Truck)
- Serves Mexican cuisine, burgers, salads, vegetarian options, and more (11am to 4pm)
- Dress code: Resort casual
Cobalt Swim-up Bar
- Open to Vantage Club members only
3.8
Google reviews (363)
J&G
We had an unforgettable stay at the Hyatt Grand Vivid, where exceptional service and outstanding food made all the difference. Joel, the Beach Club concierge, was fantastic—going above and beyond to make our time by the water perfect. Daniel, our Beach Club server, was so attentive, anticipating our needs even before we asked for anything.
The food throughout the resort was incredible, with fresh, flavorful dishes that always impressed. We also loved the activities led by Lucia and Sofia, who hosted fun and creative macrame and bracelet-making classes. Their warmth and expertise made each session enjoyable. Andrew and Guillermo at the Vantage Club rooftop pool were also wonderful.
The staff truly made our stay special , and I highly recommend the Hyatt Grand Vivid for a luxurious and memorable experience.
Cora MacBeth
We had a very nice stay at the Hyatt Vivid Grand Island. The staff here are amazing. They are exceptionally attentive and responsive. The staff make this place special. We were here for six nights. We upgraded to the Vantage level which is nice because you get a private breakfast area so you can avoid the buffet. The Vantage level also gets you access to the Vantage Lounge that has top shelf spirits and a rotating snack bar throughout the day.
The food was fine. The Japanese restaurant on the roof was our favorite. The Italian and Mexican places were fine. The French place was our least favorite. The food at the beach club was great. Some things to keep in mind:
1. The hotel is not on the beach. you have to take a shuttle to the beach club. The beach club is well staffed and has pools as well has beach access.
2. Download the app before you arrive. You can book activities and dinner reservations easily on the app.
3. You can get most service requests filled on the app. Need more towels- there is a button on the app for that it they respond to requests on the app within minutes. Need more water/beer/soda in your minbar- submit it via the app.
4. The resort is only half complete. There is construction on site nearly everyday.Be prepared for some construction sounds and workers roaming the resort grounds.
T N
Hats off to the Hyatt management team for constructing & managing such a beautiful property, let’s break it down one by one.
Arriving: we arrived around 9 pm and was immediately greeted by a welcome drink and a warm towel. The bellman was nice and took care of our bags, was a friendly interaction, he made sure we don’t miss our chance to go eat downstairs before the restaurant closes at 9 I guess he figured we were hungry after our flight.
The resort: very clean, staff is very friendly, anything you need they deliver to your room. Fantastic food options, from so many breakfast options to so many fine dining restaurants, you will have a great culinary experience. The pool side bar is awesome, we tried so many different drinks.
The beach club: although it’s not on resort, it’s close by and they offer shuttles and it it’s only 5 minutes away. They also offer many good drinks and food options, the ocean view is incredible.
We stayed 6 nights and honestly we had such a great time. The hotel staff and management is great, they pay attention to details and will serve you with anything that you need. A must stay resort.
April M
Absolutely loved this place! We went to the beach club just about every day of our trip and were always greeted with our morning mimosas! The employees here really made us feel special by celebrating our anniversary and making it a very personable experience! Daniel, Carlos, and Joel were who we saw frequently and each day we were greeted with a smile and were quickly attended to. The customer service is top tier! I would absolutely recommended this place :) The cocktails were great, the bartenders really made great drinks (and fast), despite how busy it was, we never had to wait long for our next round.
We also had the opportunity to be helped by Pablo and Eduardo. All of the employees here really made our trip special.
Laurie Cook
Our time at the Vivid Grand was amazing! The resort is beautiful and well maintained and the food was great. Lots of diverse options for everyone! Special thanks to Joel and Daniel at the beach club for making our stay exceptional and to Sophia and Lucia from the entertainment team for showing us a great time. Guillermo and Andrew on the rooftop bar were also wonderful! Would 10/10 recommend!
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