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  Back Home Destinations Caribbean Dominican Republic Hyatt Ziva Cap Cana   
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Located In: Dominican Republic

Hyatt Ziva Cap Cana

Google Logo 4.6 Google reviews (1231)
Best Price From £1809pp
Nov 2025
£2039 pp
All Inclusive
Dec 2025
£1919 pp
All Inclusive
Jan 2026
£2629 pp
All Inclusive
Feb 2026
£2809 pp
All Inclusive
Mar 2026
£2679 pp
All Inclusive
Apr 2026
£1899 pp
All Inclusive
May 2026
£1829 pp
All Inclusive
Jun 2026
£1829 pp
All Inclusive
Jul 2026
£1889 pp
All Inclusive
Aug 2026
£1829 pp
All Inclusive
Sep 2026
£1809 pp
All Inclusive
Oct 2026
£2059 pp
All Inclusive
Nov 2026
£1979 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Club Level
Dining
Hotel Reviews
More...
Overview

Overview

Enjoy the Caribbean holiday of a lifetime in the Dominican Republic with a sublime all-inclusive stay at the 5Hyatt Ziva Cap Cana. An ideal choice for a sensational family escape, this phenomenal paradise retreat offers impressive modern accommod...

Enjoy the Caribbean holiday of a lifetime in the Dominican Republic with a sublime all-inclusive stay at the 5Hyatt Ziva Cap Cana. An ideal choice for a sensational family escape, this phenomenal paradise retreat offers impressive modern accommodation and endless leisure facilities to please guests of all ages. Adults can enjoy indulgent treatments at the resort’s spa, while children will have hours of fun at the waterpark. Non-motorised water sports, free Wi-Fi and a fitness centre are also provided, while a host of dining delights are on the menu as part of the superb all-inclusive offering.

How far is the nearest beach?

Hyatt Ziva Cap Cana is located on Juanillo Beach.

Distance from the airport

Punta Cana International Airport is approximately 13km away from Hyatt Ziva Cap Cana.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
For Families
Waterpark
Golf
Parking
Kids Club
Restaurant
Click to read more
Accommodation
Resort View Junior Suite Double
  • Private furnished balcony with resort view
  • 2 queen-size beds
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service
Ocean View Junior Suite King
  • Private balcony with ocean view
  • King-size bed
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service
Junior Suite Swim Up Double (13+)
  • Direct access to semi-private pool
  • Resort view
  • 2 queen-size beds
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service
Club Ocean View Junior Suite King
  • Club Level benefits
  • Private balcony with ocean view
  • King-size bed
  • Queen-size sofa bed
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service
Club Ocean View One Bedroom Grand Master Suite
  • Club Level benefits
  • Butler service
  • Private balcony with hot tub and ocean view
  • King-size bed
  • Separate living room with sofa bed
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service
Facilities

Facilities

  • Infinity swimmi
  • Waterpark
  • Restaurants
  • Bars and lounges
  • Fitness centre
  • Spa (local charge)
  • Kids club
  • Teen lounge
  • Private cabanas (local charge)
  • Theatre for nightly live performances
  • Yoga, pilates and dance classes
  • Spinning
  • Water sports
  • Aqua cycling
  • Acquapole
  • Pool volleyball
  • Themed pool parties
  • Cooking classes
  • Rum tastings
  • Beauty salon (local charge)
  • Free parking
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Hyatt Ziva Cap Cana all-inclusive concept includes the following:

  • Unlimited dining, including à la carte restaurants, gourmet buffets, bars, lounges, food carts and 24-hour room service
  • Unlimited cocktails, spirits, beer, wine and soft drinks served at the resort’s restaurants, bars and lounges
  • Daytime and nightly activities and entertainment (including non-motorised water sports, water volleyball, aqua gym classes, cooking demos and live entertainment)
  • Fitness and sports
  • Kids club
  • Resort taxes, gratuities and Wi-Fi internet access

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Exclusive Club Level Lounge featuring imported premium drinks, appetisers and continental breakfast, table games and Wi-Fi
  • Exclusive access to à la carte breakfast and lunch for club guests
  • Private access to Club Pool
  • Food menu available at Club Pool
  • Private check-in and check-out in an exclusive area
  • Late check-out (subject to availability)
  • Personalised services
  • Premium-brand liquors
  • Complimentary domestic and international calls
  • 10% discount on spa and salon services

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Tempest Tables

  • Fusion of Asian cuisine
  • Mongolian grill and teppan tables
  • Serves dinner
  • Dress code: Dry casual

Noodle & Thread

  • Chic Italian trattoria
  • Serves dinner
  • Dress code: Dry casual

The Chinola

  • Beachside restaurant
  • Serves breakfast and lunch to Club Level guests only, serves dinner to all guests
  • Dress code: Dry casual

Navigator Grill

  • Caribbean grilled dishes, fish and shellfish
  • Serves dinner
  • Dress code: Dry casual

El Mercado

  • Gourmet buffet dining
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual

Prontoz

  • Serves snacks during the day
  • Dress code: Dry casual

La Zizi

  • Food truck serving burgers, nachos, hot dogs and more
  • Located at Canapolis water park

Bosque Lounge

  • Serves appetisers

Coffee Republic

  • Serves gourmet popsicles and ice cream

24-hour room service is available (upon request). Premium private dining, including oceanfront candlelit dinners, is also available (upon request, local charge).

Hotel Reviews
Google Logo 4.6 Google reviews (1231)
ching-yin liu
Our family love all-inclusive resorts and have been enjoying them for the past eight years. Hyatt Ziva consistently ranks in my top three — it's far superior to Dreams or Hilton in many aspects. From food quality and staff professionalism to cleanliness, décor, and both adult and kids’ events — everything is top-notch. This resort is also very accommodating for vegans and guests with food allergies. They have a dedicated section in the buffet for vegan dishes, and menus are clearly labeled for vegan, gluten-free, and nut-containing items. You’ll rarely see peanut products, and the staff is well-trained in preventing cross-contamination. For parents: the staff is incredibly kind and patient with children. They allowed kids to order for themselves patiently. To the hotel management: your team is outstanding. It’s clear they love what they do, and it shows in the level of service they provide. You’re fortunate to have such hardworking, dedicated staff who go above and beyond to ensure guests have a flawless experience. Special thanks to Isabel, who kindly escorted us to the Kids Club on that heavy rainy day. To the front desk staff at the buffet—thank you for helping me locate my missing 44 yo child (husband)! To all the lifeguards at the kids' water park—you are true heroes, always keeping an eye on the little ones while their parents are on the phone. And to the entire Kids Club team ( especially, —thank you for your incredible patience and the way you treat every child as if they were your own. Thanks to water sports team- Ricardo and Rodolfo. You guys are the best and energetic. We still have two more days left on this vacation, and I’m already thinking about coming back. I would absolutely return here again!
Amanda Baysarowich
An absolutely incredible stay at Hyatt Ziva Cap Cana! From the moment we arrived, we were blown away by the level of service and attention to detail. Every single staff member went above and beyond to make us feel welcome and cared for, always greeting us with a smile and genuine warmth. The food was outstanding, at every restaurant, snack area, coffee bars, rum bar, every restaurant we tried offered something unique and delicious, from fresh seafood to perfectly grilled meats and gourmet desserts. The presentation and flavor were five-star all the way! The pools were stunning, clean, and beautifully maintained, with plenty of space to relax or join in the fun. There were endless activities for both adults and kids, from pool games and live entertainment to water sports and fitness classes you’ll never run out of things to do. Hyatt Ziva Cap Cana truly exceeded all expectations. It’s the perfect mix of luxury, fun, and relaxation. We can’t wait to come back, I highly recommend this resort to anyone looking for an unforgettable Dominican getaway. The staff made sure they went above and beyond every single day. There was nothing at this resort that was bothersome or a worry for us.. absolutely amazing and luxury and the rooms were incredible! every single staff member here provided a service that was second to none truly world-class. A huge shoutout to Michale, Robert, Hyron, and Alfredo in the buffet for their warmth, attentiveness, and genuine care every single day. You made each meal an experience! And a special thank-you to Valadimer at Tempest for going out of your way to let my daughter take sushi to go one evening , it meant so much to her and to us. The front desk and club level staff were exceptional, efficient, friendly, and always willing to help with a smile. The Twisted Timber team and the cleaning staff were incredible, everything was spotless, well-organized, and full of positive energy. What truly sets this resort apart is that there wasn’t a single issue during our stay …. not one! Everything ran perfectly, from the rooms to the restaurants to the pools. Even when we unfortunately had to visit the on-site medical clinic, the care was outstanding. The doctor went above and beyond by calling our insurance first to confirm coverage before proceeding, that level of professionalism and compassion is rare and deeply appreciated. We’ve stayed at many all-inclusive resorts, and there are always a few hiccups, but not here. Hyatt Ziva Cap Cana sets a new standard for excellence. We can’t wait to come back! My biggest tip- try the dragonfruit mimosa!!!!
Sherry Nguyen
Overall, the resort is beautiful — the grounds, amenities, and atmosphere are very nice, and the food is fresh and cooked to order even in the buffet. There is a good variety of restaurants to choose from. The 24-hour room service is appreciated, though the menu feels limited and repetitive. Check-in, bell staff, butler service, and housekeeping have all provided friendly and efficient service. Aside from a mild seaweed smell at the beach during the current season, the shoreline is clean and well maintained. However, I feel completely ripped off after paying for the Club Level benefits, which amount to false advertising based on how they were promoted and described online. The “exclusive” pool and bar access were not monitored or enforced, and there was no special assistance with dinner reservations or personalized service as advertised for Club guests. In addition, the Club Pool refused food service at 4:30 PM, even though both the website and the information given at check-in clearly state that service is available until 6:00 PM. When I politely asked for clarification, the pool manager argued with me instead of resolving the issue — a completely unacceptable attitude for a luxury property. I was later told that the General Manager was waiting for me at the Club Lounge to address this matter, but when I arrived, the staff simply said they would “call the manager.” I have been waiting for a long time, repeatedly told “the manager is on the way,” yet no one has appeared or followed up. This ongoing delay and lack of communication have made the entire experience even more disappointing. As a frequent guest of top all-inclusive and non-inclusive luxury resorts and hotels worldwide, I consider myself somewhat of a hotel enthusiast. I chose this property because a trusted friend highly recommended it — even though I normally stay at The Ritz-Carlton, Four Seasons, and other ultra-luxury brands. I wanted to give Hyatt a chance, but this experience has fallen far below the consistency, professionalism, and guest-service standards expected from any brand at this level. For comparison, I previously stayed at Meliá Punta Cana Beach – Royal Service, and their Royal-level experience was truly excellent — attentive, consistent, and proactive. When compared to that stay, Hyatt’s Club-level execution here is disappointing and does not deliver what was promised to guests. I respectfully request that senior management review this incident in detail, retrain the Club Pool and Lounge teams, and provide an appropriate goodwill compensation for the Club-level benefits that were misrepresented and not honored.
Елена Мишина
Ziva is absolutely amazing! The resort is beautiful, modern, and spotless. The staff is incredibly friendly and always willing to help with a smile. The beach is breathtaking, the pools are relaxing, and the restaurants offer a wide variety of delicious food. The atmosphere feels both luxurious and welcoming, perfect for families or couples. Truly an unforgettable experience, I can’t wait to come back😍
Ashley Gondi
We had a fabulous stay at this resort. From the moment we entered the lobby we knew it would be a fabulous vacation!! David at the front desk immediately greeted us and made us feel so welcome! He even gave us a tour which felt over the top but we loved the experience and getting to know the grounds! He is an amazing staff member and made our vacation feel special! The grounds are amazing and clean. Everyone is very friendly and has immaculate customer service! We have been to the top AI and non AI resorts in the Turks, Playa, Bahamas, etc this year and this one takes the cake with customer service! The employees look for ways to say "yes," rather than "no." The food was fine for an AI. We had good meals and we had meals that we liked better than others. The location inside of Cap Cana felt very safe! I would not stay anywhere else! The pools were busy but we were able to score at least two chairs and an umbrella each day in either the club pool or regular. We did do a cabana once but I didn't feel it's necessary. Our kids loved this resort, so did we!
More...

BEST PRICE FROM Flight & Hotel
£1809pp
Nov 2025
£2039pp
All Inclusive
Dec 2025
£1919pp
All Inclusive
Jan 2026
£2629pp
All Inclusive
Feb 2026
£2809pp
All Inclusive
Mar 2026
£2679pp
All Inclusive
Apr 2026
£1899pp
All Inclusive
May 2026
£1829pp
All Inclusive
Jun 2026
£1829pp
All Inclusive
Jul 2026
£1889pp
All Inclusive
Aug 2026
£1829pp
All Inclusive
Sep 2026
£1809pp
All Inclusive
Oct 2026
£2059pp
All Inclusive
Nov 2026
£1979pp
All Inclusive

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