Iberotel Casa Del Mar Resort

ايمن جابر

The reception was very nice, excellent. It was my first time going thank God I was successful in choosing. I liked the dealings, the staff are wonderful and communicate with you 24 hours a day. The service is fast,excellent. Cleanliness, calm, comfort. The hotel was excellent, good selection of foods at lunch and dinner and rotated every day. The animation team are all very friendly and personable and make sure you feel included and encourage participation in many activities. The workers at the hotel are all happy to help and able to assist with any request. The rooms were cleaned well and replenished with towels every day, pool facilities are excellent and the slides are especially fun (girlfriend loved them). The fact you can go to the brother hotel for activities and drinks and also to use the beach is an extra bonus.And it will definitely not be the last visit. Thank you. ❤️❤️

Toni Brush

Rooms are beautiful! The hotel is exceptionally clean. The staff are so friendly and helpful and make you feel very welcome. The food is gorgeous! Entertainment for all. Cater for all ages. One of the best resorts I have been to, I will definitely be back.

Fenyes Jennifer

Read the reviews as you will realise how many fakes one are there. I recently left a 4-star review (see below) and shortly after, I was approached by the animation team, sent by management, to discuss my feedback. While I understand the importance of reviews, I found the approach inappropriate and uncomfortable. Instead of addressing the points I raised, the conversation felt focused on questioning why I didn’t give a 5-star rating, almost as if I was being pressured to change my review. This made me feel that my genuine feedback wasn’t respected, and I question how many 5-star reviews might have been influenced in this way. Reviews should be valued for the insight they provide, not treated as an opportunity to alter the rating. This experience left me feeling offended and diminished trust in how feedback is handled by management and also makes me question their legitimacy. (Hence the updated 3 star) We recently stayed at this hotel in Egypt and, overall, had a pleasant experience. The hotel itself is lovely – it's well-maintained, clean, and the staff work incredibly hard to ensure guests are comfortable. The weather was also fantastic, which added to the enjoyment of our stay. A special mention goes to the activation team, particularly Angelo and Shark. They went above and beyond to look after guests throughout the day, ensuring everyone had a great time. Their energy and dedication really stood out, and they made a positive impact on our stay. However, we did have some concerns regarding the food. While the hotel offers a variety of dishes, we found that many of them were quite oily, overly salty, and somewhat repetitive. If it weren’t for the option of the Italian snack bar, we would have struggled to find meals we enjoyed. The Italian snack bar was a great alternative, and we ended up relying on it for many of our meals, especially since we often found ourselves skipping dinner at the main restaurant due to these issues. One positive note is that the management actively seeks feedback from guests, and after sharing our concerns, we were treated to a special dinner prepared by the chef, which we appreciated. This gesture was lovely, though we believe more consistency in food quality throughout the stay would make a big difference for guests. The hotel does offer beachfront access, but unfortunately, the beach is quite small. Because of this, we didn’t explore it much, as it often appeared completely full with little space available. Expanding or better managing the beachfront area could greatly enhance the experience for future guests. Despite these issues, the hotel itself was a great place to relax, and we really appreciated the efforts of the staff. With a bit of improvement in the food offerings and the beach area, we believe the experience could be perfect.

Julia Kupczak

The hotel has a great location with a beautiful view. Service, like the hotel itself, at the highest level which will be remembered for a long time. Each of the employees; starting with those taking care of cleanliness, to the animation team, waiters, and ending with the reception staff, was always smiling, helping with the smallest problem, making the whole atmosphere during the stay was great.

Monica Carlin

This hotel is wonderful! The cocktails are lovely and included in the all inclusive which is so nice. The food is lovely and the staff are so accommodating! Everyone from the bar staff to the animation team are so lovely - especially Angelo! We are so impressed and the guitar player in the bar and flute player at breakfast is such a nice touch. We would recommend this hotel for the location, food, staff and service!