Overview
Be transported to a captivating tropical paradise with an all-inclusive stay at the 5-star Jewel Grande Montego Bay Resort & Spa, located on the vibrant Caribbean island of Jamaica. Expect laid-back days topping up your tan on the beach or revive ...
Be transported to a captivating tropical paradise with an all-inclusive stay at the 5-star Jewel Grande Montego Bay Resort & Spa, located on the vibrant Caribbean island of Jamaica. Expect laid-back days topping up your tan on the beach or revive your mind, body and soul in the sanctuary of the spa, before indulging in a heavenly gastronomic experience at the wide range of restaurants and bars available. Families are also welcome at the Jewel Grande Montego Bay Resort & Spa, with a lively kids club and teen lounge on offer to keep younger ones entertained, ensuring that every guest enjoys a magical Jamaica holiday.
How far is the nearest beach?
The resort is situated on a private cove of Montego Bay.
Distance from the airport
Sangster International Airport is approximately 11km away from Jewel Grande Montego Bay Resort & Spa.
Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Kids Club
For Families
Oceanfront Junior Suite
- Private balcony with ocean view
- King-size bed or double beds
- Large sitting area
- Bathroom with luxury amenities
- Televisions
- Bluetooth speaker
- Air conditioning
- Alarm clock
- Minibar (restocked daily with beer, soda and water)
- Coffee/tea maker
- Iron and ironing board
- Safe
One Bedroom Romance Oceanview Suite
- Private balcony with ocean view
- Master bedroom with king-size bed
- Separate living and dining area
- Sofa bed
- Fully equipped kitchen
- Bathroom with soaking tub and amenities
- Washer/dryer
- Television
- Bluetooth speaker
- Air conditioning
- Alarm clock
- Minibar (restocked daily with beer, soda and water)
- Coffee/tea maker
- Iron and ironing board
- Safe
Two Bedroom Resort View Butler Suite
- Private balcony with resort view
- King-size bed and queen-size bed
- Sofa bed
- 2.5 bathrooms with amenities
- Television
- Bluetooth speaker
- Air conditioning
- Alarm clock
- Minibar (restocked daily with beer, soda and water)
- Coffee/tea maker
- Iron and ironing board
- Safe
Two Bedroom Oceanfront Butler Suite
- Private balcony with ocean view
- King-size bed and queen-size bed
- Sofa bed
- Fully equipped kitchen with appliances (including a microwave and refrigerator)
- 2.5 or 3 bathrooms with amenities
- Television
- Bluetooth speaker
- Air conditioning
- Alarm clock
- Minibar (restocked daily with beer, soda and water)
- Coffee/tea maker
- Iron and ironing board
- Safe
- Rollaway beds available (upon request, local charge)
Three Bedroom Garden View Butler Villa
- Butler service
- Split-level
- Large private garden terrace with plunge pool
- Master suite with king-size bed
- 2 bedrooms each with a queen-size bed
- Dining and seating area
- Sofa bed
- Fully equipped kitchen
- Bathrooms with shower/bathtub and amenities
- Washer/dryer
- Television
- Bluetooth speaker
- Air conditioning
- Alarm clock
- Minibar (restocked daily with beer, soda and water)
- Coffee/tea maker
- Iron and ironing board
- Safe
Facilities
- Swimming pools
- Private beach cove
- Restaurants
- Bars
- Fitness centre
- Spa (local charge)
- Kids club
- Teen lounge
- Non-motorised water sports (including kayaking, wind sail rides, stand-up paddleboards and sailboats)
- Wellness classes (including yoga retreats, powerwalk & promenades, pool aquacise, high-impact spin, tone abs & stretch, and pilates)*
- Yoga retreats
- Whirlpools
- Beach cabanas (local charge)
- Beach and pool concierge service
- Gift shop
- Meeting rooms and facilities
- Wedding, honeymoon and event services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
The Jewel Grande Montego Bay Resort and Spa all-inclusive programme includes the following:
- Unlimited access to all restaurants, cafes and bars
- Unlimited spirits, beers and wines
- Complimentary Wi-Fi
- Room service
- Access to kids’ club
- Access to fitness centre
- Beach and pool concierge service
- Non-motorised water sports
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Orchids
- International cuisine
- Serves breakfast, lunch and dinner, buffet style
- Dress code: Resort casual
Waves
- International cuisine
- Serves dinner, à la carte
- Reservations recommended
Cricket’s Beach Grill
- Jamaican-inspired cuisine with Tex-Mex flair
- Serves lunch
Le Bouchon
- Steakhouse
- Serves dinner
- Reservations recommended
Pierside Restaurant
- Asian fusion cuisine
- Serves dinner
- Teppanyaki-style dining
- Reservations recommended
Moonstone
- Italian cuisine
- Serves dinner, à la carte
Fiery Pelican Outdoor Grill
- Made-to-order wraps, sandwiches, salads, nachos and burgers
- Serves lunch and snacks
Jam-Mex Restaurant
- Located on Pelican terrace
- Serves authentic Jamaican and Mexican dishes with a twist
- Serves dinner
The Lobby Bar
- Serves a selection of small bites and tapas in the evening
Ortanique Café & Juice Bar
- Serves healthy smoothies, juices, salads, wraps and light snacks during the day
The Sugar Cane Coffee & Ice Cream
- Serves ice cream, fresh pastries and more
Silver Café
- Serves fresh pastries all day
24-hour room service is also available.
4.4
Google reviews (2100)
Jaevion Nelson
This is actually one of my preferred hotels, especially in the Montego Bay Area. The hotel is quiet, staff are courteous and very helpful and the banqueting and events team is superb. I love the set up of the place. The food is great. I was a little disappointed that the buffet is not available in the evenings for dinner but it forced me to try the restaurants which I don’t typically do. I had an amazing meal at the international restaurant that is located in the lobby. The bartenders know how to make a mean drink too, if you like it strong. Don’t worry, you can get something that’s not strong too.
Richard Pabis
This property is definitely a gem, boasting beautiful features and a lovely ambiance, but let's be real—it’s not exactly a wheelchair-friendly paradise. With limited access points and a few tricky spots, navigating can feel like an obstacle course rather than a leisurely stroll. However, with a bit of creativity and some helpful assistance, you can still enjoy what this place has to offer. It’s worth a visit, but just be prepared to tackle a few challenges along the way!
Guru Patel
(Do Not Recommend)
Check-In Process:
Entrance is poorly lit, very dark.
Arrived for check-in at 2 PM; informed that the room wasn't ready (understandable as check-in is at 4 PM).
Front desk staff indicated that the two-bed beachfront room we booked was unavailable due to a water issue.
Offered a supposedly "upgraded" room on the 8th floor, which overlooked a noisy main road and party scene, rather than the beach.
Even after not providing the room we booked, we received our room at 4:45 PM.
Front desk staff were indifferent, showing no concern for our tiredness or the kids; their attitude was unprofessional, as they merely stated, "We’ll let you know when it’s ready."
Returned at 4 PM to complete check-in; given a key but instructed to return for the room number.
Confusing key programming process; staff was rude and unprofessional, offering no options for room selection.
Room Condition:
Room was outdated and poorly maintained.
Noisy fans; air conditioning took a long time to cool the room.
8th-floor area was dirty, dusty, and lacked cleanliness.
Elevator was slow and unsettling.
Restaurant Experience:
No information provided about restaurant hours or reservations; had to figure it out on our own.
Limited dining options; lunch buffet was the primary choice.
Breakfast was decent; lunch was good.
For dinner, told reservations weren't needed, but upon arrival, we were asked to wait or make a reservation.
Even with a reservation the next day, had to wait an hour for a table.
Unprofessional staff; servers were unfriendly and unwelcoming.
Dinner options were limited and unsatisfactory.
Bar Experience:
Lobby bar was decent; poolside bar was less attentive.
Service at the pool bar felt indifferent.
Additional Notes:
Walking back to the room from dinner was challenging due to poor lighting in the walking areas, making it dark and unsafe.
The resort felt empty and lacked a vibrant atmosphere.
Overall:
Did not enjoy our stay.
Will not return.
Staff was unprofessional with no customer service.
Outdated property in need of renovation.
Dirty and dusty floors and walls.
Lunch buffet was good; no other choices.
Jessica Darbouze
Excellent ocean view from room! Couldn’t ask for a better please to wake up and watch the sunrise every morning. There’s a strip of beach (mostly for relaxing on the sand) and two pools (one with fun activities and one for quiet relaxation). If you have kids, take advantage of the Kids Play amenities - they watch your kids and do fun activities with them so you can go do adult things :) Overall, a good stay.
brian neal
The resort is mostly nice. I would say 4 star not 5. The service is somewhat inconsistent, it really needs on who you get. We had a villa and was assigned a butler. I don't feel it was an added benefit . We did most of the leg work for our activities. We also had to leave the resort to enjoy the beaches.
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