Loews Royal Pacific Resort

Kristina Le

I’m going to start with the positives. All the staff was knowledgeable and helpful and went above and beyond. I loved that they text me throughout my stay to make sure we had what we needed. We loved how close we were to the parks and how easy it was to use the water taxis to get to city walk. We enjoyed the pool area and the fact that you could order food/drinks right to your chair. We had dinner at Jake’s at the resort and the food was good and our service was awesome. But for the negatives… my biggest complaint is that there are ZERO microwaves at the resort. To spend hundreds of dollars a night for a “premium” resort and not have a microwave is insane!!! But you can RENT one for $15 A day as if you haven’t spent enough money just to be on vacation. The rooms were clean but very basic. For the price you pay you expect something more modern and updated. This place could definitely use a face lift.

Jessica Nicholson

We stayed at Loews Royal Pacific about a year ago, and while it offered a lot of perks, there were a few things that left a lasting impression — both good and not-so-good. The atmosphere was beautiful — tropical and immersive, with lush landscaping and fun touches like the frog statues on the bridge as you walk in. It really did feel like a luxury resort as you walked the grounds. The included Express Passes were a huge value for our family and probably the biggest reason to stay here — they save you a lot of time and money in the parks. We also loved how easy it was to get around. We used both the walking path and the water taxis, which were quick, scenic, and hassle-free. We didn’t try the buses, so can’t comment on those. The Orchid Lounge (I think that’s the name) served really delicious food and drinks, though it was on the pricier side. Now for the downsides. Check-in was a headache — even though it was supposed to be ready by 4 PM, our room wasn’t available until nearly 6. After a long day of travel, that delay was frustrating. Parking was also tough — very limited self-parking, and we spent about 20 minutes just driving in circles until someone left. And while our room appeared clean at first, we discovered chip crumbs in the bed when we pulled back the sheets, which definitely impacted our impression. All in all, it was a good stay, and the Express Pass benefit alone makes it worth considering. But because of those key issues, it’s not our top choice when staying at Universal, even though it has a lot of potential.

Gulaag17

The staff here are amazing!! It has a resort feel, the grounds are beautiful. From the boats and shuttles to the parks, it's so easy. Also only a 7 minute walk to universal! Absolutely loved it here. Family of 5 so room was a little tight but they brought a fold away bed for us and it worked out great.

Anne Xue

Overall, a good stay. Honestly, I only booked this resort since it included Express passes for my party on your day of check-in and check-out so I figured the passes paid for themselves AND I'd be able to stay in an amazing resort. That did work perfectly, we checked in at about 11am and were able to hit the parks immediately with our express passes! Overall, the resort wasn't bad but I think it's in need of a bit of refurbishment and updating. The room in general was alright but it did not give the luxurious feel that I was expecting for a room priced as such. While walking to the water taxis (which is a great and convenient way to travel), we did see the lovely pool and wish we had more time in the resort to make use of the amenities! We did see a huge gym as well :) Food wise, loved that there was a Starbucks in the Tuk Tuk market, we were able to get our caffeine fix right bright and early in the morning. We also had breakfast there one morning and the offerings were pretty varied. The Market also sells snacks, drinks and cold snacks (sandwiches, small cheese and charcuterie boards) throughout the day. Nice!

Melissa Downey

Overall, no complaints, just a few notes. Check in was quick & easy and staff was friendly. I booked this hotel for the express passes as many do and it was worth it for that. The room was pretty cramped for a mom, two teens, and a toddler, but we made it work. The rooms could use updating across the board. I have stayed in cheaper chain hotels that were in better shape. For a luxury resort, the rooms should feel as such. That being said, the room we stayed in was clean and comfortable for the one night. We did get room service & once again the staff was great! I would definitely come back.