Mercure Samui Chaweng Tana

Martin B

The hotel is absolutely lovely—modern, spotless, and beautifully designed. It’s worth noting that the property has two sections, so be sure to book a room in the newer part for the best experience. The staff were fantastic, going above and beyond to make our stay enjoyable. The pool is stunning—large, inviting, and perfect for relaxation. Overall, it's a wonderful place to stay! The main downside is that the beach by the hotel isn’t suitable for swimming due to the rough waters. We visited in January, so it might be different at other times of the year, but during our stay, it was simply too rough to swim. Additionally, with over 120 rooms, the pool area felt overcrowded, and there weren’t enough sun lounges available, which limited how much we could use the pool. Breakfast was okay; the variety of food could have been better, and some items didn’t seem to hold up well in the bain-marie. The room service food (non breakfast) was very good!

Marcus R

FIRSTLY, BEWARE! Most of the low review ratings come from bookings in the "Standard" rooms. However, the reviews are legitimate because the experience provided by the "Standard" rooms is very different from the "Deluxe" rooms. I have stayed in both and would say that, although the level of service is the same high standard, the rooms provide a very contrasting picture. The "Standard" room hotel ("City Wing") is at least one star below the main "Deluxe" room hotel ("Beach Side"), across the road, in my opinion. Yes, there are two separate hotels. Initially, I booked the the Standard room and stayed one night before upgrading to their Deluxe room. Once you've sorted this out, the remainder of your stay will be nothing but relaxation. The staff are very warm and helpful. The location is right next to very nice restaurants. The swimming pool is one of the best in terms of accessibility, especially for the rooms that have direct access. Even if your room doesn't, it's just directly downstairs. The gym is also very good as well as their multiple in-house bars. Breakfast could have had a bit more variety but I don't need that much variety for breakfast anyway - so no issues for me. They also provide car rental services. One thing worth noting is that if you have young children and want to swim at their private beach, it's not recommended as the waves are a bit rough for them and the pool is much better to play in anyway. I would recommend this hotel but only if you book a Deluxe room. I rate the Deluxe room 4 stars as the bed is too hard.

Camilo Echavarria

Excellent Hotel… One of the very best experiences in Accor Hotels. The top thing about this hotel is the service and attention of the staff. They are very friendly, thoughtful and very high standards for their work. Special recognition to the housekeeping team that took care of every detail. The reception team are cheerful and help you with your concerns. The restaurant food is very nice and have Chilean wine that’s makes me happy. Had a great time. Thanks !

Ashleigh

Stayed in the city garden room unaware it would be in a totally different building across the road. Felt it was even more disappointing that we then had breakfast separately to the main hotel too… honestly did not feel as though I was staying at Mercure at all to be honest which is a huge shame. If booking please do stay in the main DELUXE building however this should really be made clearer when booking as you can see so many people were not expecting it. Gym is fabulous, staff fabulous, and pool is great.

Francesca Keighley

This is the best Mercure hotel I have ever stayed in. Rooms are clean, modern with a good sized bathroom. Overall the standard of the public spaces and bedrooms is very good. The room I stayed in had a balcony which faced the pool which was well sheltered from the rain/sun. The pool is great and runs the length of the hotel. Walking distance to bars/restaurants/massage parlours