Overview
Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...
Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless. If you’re seeking a sunny golfing holiday, this is an ideal pick for the onsite designer 27-hole golf course, with lessons and a pro shop.
How far is the nearest beach?
Moon Palace Cancun is located directly on a pearly-white sandy beachfront.
Distance from resort centre
Everything you need for a fabulous all-inclusive holiday to Mexico is available in resort, and you can easily explore the area further via the hotel’s tour desk. The centre of Cancun is about 30-minutes away by car.
Distance from airport
Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.
Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Superior Deluxe Garden View
- Furnished balcony overlooking the tranquil garden
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Junior Suite Golf Course
- Furnished balcony with views of the 27-hole golf course
- Golf cart for personal use to get around the resort
- King-sized bed
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Separate seating area
- Minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Ceiling fan
- Free Wi-Fi
Superior Deluxe Ocean View
- Furnished balcony with views of the Caribbean Sea
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathrobes, slippers and luxury toiletries
- Minibar
- Complimentary bottle of wine on arrival
- Coffee and tea making facilities
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Superior Deluxe Ocean Front
- Furnished balcony overlooking the ocean
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
Swim-Up Suite
- Direct pool access from terrace
- Furnished balcony overlooking the garden and pool
- King-sized bed or 2 double beds
- In-room whirlpool tub
- Bathroom with shower
- Bathrobes, slippers and luxury toiletries
- Seating area
- Daily refreshed minibar
- Complimentary bottle of wine on arrival
- Coffee maker
- Smart TV with streaming via Google Chromecast
- Air conditioning
- Liquor cabinet
- Telephone
- Hairdryer and straighteners
- Iron and ironing board
- In-room safe
- Free Wi-Fi
All-Inclusive
The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:
- Breakfast, lunch and dinner at the resort’s world-class restaurants
- Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
- Unlimited top shelf premium wines, beers, spirits and cocktails
- 24-hour room service
- Non-motorised water sports including paddle boarding, kayaking and snorkelling
- Unlimited phone calls within Mexico and the US
- Wi-Fi
Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.
Up to 15% off
Up to 15% off
Up to 15% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 23rd December 2025 **Blackout Dates Apply
4.4
Google reviews (15812)
Kang Ko
The service is wonderful with many going out of their way to help. The food is delicious and the facilities are well maintained. The only thing that's not to my taste is actually how large it is and it's a little far from the beach. However, it's a great stay for families with young kids who are happy to stay at the resort and not worry about planning an itinerary.
George Nikolov
Overall a great place to take your family.
We had such a great time we will be coming back.
Reading some of the recent reviews I'm not sure if we even were at the same resort so if you are a normal person don't take those seriously.
We booked this resort because we knew about seven people stayed at the resort within the last 7 years and we were not disappointed.
We find it useful to have information on how the beds and pillows were wherever we go say here we go. The beds were great the pillows were soft. Better family requested firm pillow so they were good to go.
Upon arriving resort they treated us really well and went above and beyond to have our family in rooms near each other.
I was pretty impressed with the app. It made it really easy to learn more about the resort what activities are going on as well booking dinner reservations.
Go back to the Sunrise buffet as well as the Nizuc for breakfast and a couple dinners with no real wait to be seated.
Pretty good selection and they seem to mix it up everyday.
The lunch options around the pool really good.
Lots of activities for the kids to keep us busy we'd been a minute partake and everything.
All the staff are really friendly and accommodating no complaints their and seems to be happy.
No problems with room even got a extra cot.
We absolutely love the evening shows at 8:00 p.m. and 9:00 p.m. worth going to every single night.
We also have resort credits and they're very clear about how you can use each part of it. Yes there 16% you have to pay add charge it to your room. It all seemed worth it. For example my girls got manicures and pedicures and it was like $5 per service per kid. I got a forehand massage and it cost me $45.
Can't really think of too many people think they can improve on .
Terry Parsons
Fantastic. We stayed at moon palace sunrise. Resort pays attention to details here. Plenty for kids to do, do not go here if you're trying to lose weight! Food is plentiful and delicious! Ice cream snacks, pizza and BBQ by the pool! Lots of restaurants. App is used to make reservations or even ask for house keeping. So many pools. All areas are great. The kids pool area is conveniently located beside a regular pool area with swim up bar. Evening entertainment was fantastic and not some artist hired off the street and told to lip sync a Micheal Jackson song. The main lobby is large and has an upscale feel. It is not a breezeway style lobby though you'd find in other locations. This is a hotel resort enclosed lobby. Fancy, but not outdoors. Don't listen to anyone about the beach. Yes, you can't snorkel it like Cuba and it's not crystal clear, but the sand is white and the beach area is large and inviting. This resort is huge but no issues if you have mobility issues as golf carts will come pick you up. Overall it was a great experience and has a sense of high class here. Highly recommend.
Sheila Truhlar
Bought here as time share years ago, raised our kids bringing them every year. Because it's Mexico, they can just change the contract on you. Paid top of the line, now gave to pay for what USE to be included. Don't buy, they lie! Nice place to stay, just don't buy into time share. They treat you better that way, weird.
Goutam Ghosh
positives:
1. location and view
2. beautiful pools
3. kids playrooms
negatives:
1. food: The food in the buffet is terrible. The staffs are not trained to work in a '5-star' level hotel. The restaurant food is better but it is very difficult to get reservation. You have to reserve 2 days ahead. You might to have to wait for the buffet for 20-30 minutes in pick hours. If you care about having good food then don't go there.
2. spa : the facility is good but staffs are not trained for massage. They don't know anything about massage.
3. safety: if it rains it is very risky to walk around. The stairs and the door front gets flooded and they don't care about draining the water even after the rain stops. You have to bring you own umbrella, the rooms are not connected. We had to walk to our room in rain in the midnight.
4. They have golf cart for roaming around, but you might have to wait for a long to get one.
5. resort credit: resort credit policy is a scam. Do not fall for this trap. You can use these credits for very limited things. They increased the price for those things very high and you have to pay the tax for that. For example, you can use your credit for massage which costs around $400, you have to use 400 credits and around $80 tax. The regular price of a massage is around $80.
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