tzila eshed
We stayed 10 nights at the hotel, enjoyed it very much and will return.
The public facilities are excellent, because of the size of the hotel you can hardly notice the hotel occupancy. The dining area is huge as well as the beach grounds.
The health center if perfect and well equipped.
Breakfast is excellent with a wide variety, the service staff very helpful and polite. I specifically would like to mention SONG, always smiling and helpful.
The hotel manager NOTE delt with requests with a lot of patients and good solutions.
The resort location is excellent, next to restaurants, massage, 7/11, market money exchange and most importantly walking distance from the Fisherman Market that it’s good to go to even on days the market is close, there are a lot of good restaurants and bars.
Al in all – great stay and very recommended
Joana
I am rating the NH Collection Resort with an overall 2 star, as it should be. This is definitely NOT a 5 star establishment. As I am wondering where to begin, with describing our experience, I would start with the fact that the positioning of the villas gives you zero peace and privacy, contrary to the name of the resort. As early as 8 a.m., begins a significant traffic from housekeepers, gardeners and all kinds of hotel staff, circulating around the villas and talking (in some cases shouting) loudly. Forget about sleeping in for a single morning. This brings me to the fact that next our villa, there was a “hub” for maid-carts and gardeners and with the noise aside, you could not sit on the porch to work or chill, as there was constant pressure of someone circulating around you.
The villas were generally outdated and poorly kept, as you could see on the pictures. It seems they did try to do some kind of maintenance, but unsuccessful. The rooms smell strongly of mold and are extremely humid. There is no air flow around the complex, as the villas are so crammed, which does not leave the option to sleep with open windows/door. You would think that you could sleep with air con on, but take another guess. The air con was from another era, old, worn out and extremely noisy. Even when working all day, as soon as you switch it off, the cool air escapes the rooms, through the wooden cracks in the front door. So you just sleep and stew in your our sweat all night.
The housekeeping of the rooms is also overall poor, with zero attention to detail. We were given stained towels twice. The staff is very poorly trained, mostly unfriendly and badly mannered.
The hotel breakfast offers a wide variety, however the coffee is just horrible, the overall traffic at breakfast is heavy and the cool room with fruit, vegetable and cold cuts, is no longer cool and fresh two hours into breakfast. The dinner/lunch menu at the restaurant is also not the best. The food extremely tasteless, with no authenticity and character.
I would like to move onto the pool and beach, which are both extremely overcrowded. The pool has like a 100 crammed sunbeds and there is no circulation of air around it. The beach looks nothing like the pictures - there are two roles of 20+ sun beds each. The sand is just horrible and the water is foggy and looks dirty. Forget about the turquoise water and ivory sand you see from the photos of the NH website. SCAM!
The bike rental service which the hotel offers sucks and the helmets are extremely dirty.
Please note that the hotel is situated on a main road with significant traffic. At night you can hear, motorbikes and sirens from the rooms.
I am sure that I am forgetting something from our overall experience at the NH resort, but I will just conclude that these were 9 extremely long nights.
Hayls Smithers
My husband and I stayed here recently and had a great experience!! Everyone was so lovely!! The room was clean, breakfast was great, location was central. Lots to do! Massages were easy to book and well priced too! It was just a beautiful resort!
We even did a cooking class at the resort and it was a wonderful experience.
Special mention to one of the worker named “X”. He was so sweet and always chatty and made us feel very welcomed.
So sad we had to leave!
Thanks NH!!
Steve Hunt
This is exactly what the hotel title says, step off the main road in Bophut and it it a haven of peace and quiet. Located right on the beach where it has its own sun loungers as well as a beautiful pool.
The rooms are generous in size and very comfortable.
The staff are attentive and friendly and the hotel food is good quality although slightly more expensive than outside(as you would expect)
One of the best things about this hotel is its location, a five minute walk from Fisherman's village night market and a couple more minutes and you are in Fisherman's village itself. Ideal. You can have a full on party, go out for a nice meal or just chill out.
Claire Bechtold
Beautiful hotel directly on the beach only a short 10 to 15 min walk to the center of fisherman’s village. Great scooter rental around the corner next to the Big C convenience store (great for grabbing beers and snacks). The staff is absolutely wonderful here so so nice and helpful. Free breakfast every morning was delicious with changing options everyday. Hotel bar offers happy hour buy one get one free daily. Beautiful pool as well. Loved our stay here bed was comfortable and resort was clean. They had beautiful decorations for Christmas! They have laundry service as well! Highly recommend.