Overview
Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your ...
Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen - Riviera Maya will not disappoint.
How far is the nearest beach?
Paradisus Playa del Carmen - Riviera Maya is a seafront resort, where the beach is about a 3-minute walk from the accommodation.
Distance from airport
Cancun International Airport is approximately 55km away from Paradisus Playa del Carmen - Riviera Maya.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "YHI Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Waterpark")
Waterpark
Roulette Room
- Terrace with garden view
- King-size bed or 2 double beds
- Rain shower and bathtub
- Bathroom amenities
- Television
- Wi-Fi
- Minibar
Junior Suite Garden View
- 699ft² | 65m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- One king size bed
- Living area with sofa
- Private terrace
- Modern bathroom with tub and separate two raining shower
- Daily stocked mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- 2 adults or 3 adults
Suite Garden View
- 840ft² | 78m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- Two double beds or one king size bed
- Separating living area with sofa
- Private terrace with hot tub
- Modern bathroom with raining shower
- Daily stocked mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- 2 adults or 3 adults
Suite Nitké Garden View
- Nitké benefits
- Garden view
- Terrace with hydro-massage bathtub
- King-size bed or 2 double beds
- Sofa
- Bathroom with rain shower
- Eco-friendly bathroom amenities for adults and children
- Television
- Video consoles (upon request)
- Wi-Fi
- Minibar (restocked daily with complimentary drinks and snacks for adults and children)
- Nespresso coffee machine
- Bathrobe and slippers
- Scales
- Ironing facilities
- Turndown service
Suite Nitké Swim Up
- Nitké benefits
- Direct pool access
- Terrace with hydro-massage bathtub
- Bedroom with 2 double beds
- Lounge with sofa bed
- Dining room
- Bathroom with rain shower
- Eco-friendly bathroom amenities for adults and children
- Television
- Video consoles (upon request)
- Wi-Fi
- Minibar (restocked daily with complimentary drinks and snacks for adults and children)
- Nespresso coffee machine
- Bathrobe and slippers
- Scales
- Ironing facilities
- Turndown service
Master Suite - Garden view
- 1141ft² | 106m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- One king size bed
- Separating living area with sofa
- Private terrace with hot tub
- Modern bathroom with tub and separate two raining shower
- Daily stocked mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- 2 adults or 3 adults
Two Bedroom Master Suite
- 1980ft² | 184m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- One king size bed and or two double beds
- This category becomes from the guaranteed conection of a Suite with a Master Suite
- Separating living area with sofa
- Private terrace with hot tub
- Modern bathroom with tub and separate rain shower
- Daily stocked mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- 4 adults or 5 adults or 6 adults
The Reserve Junior Suite - Garden View
- 721ft² | 65m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- One king size bed
- Living area with sofa
- Private terrace with hot tub
- Modern bathroom with tub and separate raining shower
- Daily stocked superior mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
- 2 adults or 3 adults
The Serve Junior Suite - Swim Up
- 721ft² | 65m²
- 40 Flat Screen TV with cable
- One king size bed
- Living area with sofa
- Private terrace with direct access to a pool
- Modern bathroom with tub and separate raining shower
- Daily stocked superior mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
- 2 adults or 3 adults
The Reserve Suite - Garden View
- 840ft² | 78m²
- Garden or Pool view
- 40 Flat Screen TV with cable
- Two double beds or one king size bed
- Separating living area with sofa
- Private terrace with hot tub
- Modern bathroom with raining shower
- Daily stocked superior mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
- 2 adults or 3 adults
The Reserve Master Suite - Garden View
- 1141ft² | 106m²
- 40 Flat Screen TV with cable
- One king size bed
- Separating living area with sofa and dining area
- Private terrace with hot tub and direct access to a pool
- Modern bathroom with tub and separate raining shower
- Daily stocked Superior mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
- 2 adults or 3 adults
The Reserve Suite - Presidential
- 1744ft² | 162m²
- 40 Flat Screen TV with cable
- One king size bed
- Separating living area with sofa, dining area
- Private terrace with hot tub
- Modern bathroom with tub and separate rain shower
- Daily stocked Superior mini bar
- Marble floors
- Safety box
- Individually controlled air-conditioning
- Iron and ironing board
- 24-hour room service
- WIFI
- The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
- 2 adults or 3 adults
Facilities
- Swimming pools
- Waterpark
- Restaurants
- Bars
- Spa
- Kids club
- Sporting activities
- Parties
- Games
- DJ sessions
- Shows
- Cocktail-making
- Cuban cigar-making
- Craft and hand painting workshops
- Latin dance classes
- Gardens
- Medical services
- Meeting rooms
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
Paradisus Playa del Carmen - Riviera Maya is an all-inclusive hotel, offering everything you need for an unforgettable holiday in Mexico. The programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Nitké Benefits
Guests staying in Nitké suites are entitled to the following benefits and services:
- Exclusive access to the Nitké Lounge
- Drinks and snacks service
- Personalised check-in and check-out
- Superior suites with upgraded amenities
- 1 complimentary dinner at Sal Steak Cave restaurant (18+)
- Access to a water ritual at YHI Spa (18+)
- Destination Inclusive® experiences programme (prior reservation required, subject to availability)
- 24-hour dedicated concierge
- Activities for children and teens
Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the Nitké benefits on arrival at the hotel.
Dining
Sal Steak Cave
- Steakhouse
- Adults-only (18+)
- Local charge
- Dress code: Casual
Fuego
Naos
Cappella
The Lunch Box
Bana
Bana Family
Hadar
Mole
Blue Agave Taqueria
Sunrise Grill
Twe12lvet
Room service is also available.
4.7
Google reviews (9922)
Douglas NY
Lovely stay a few years ago (pre-pandemic). We enjoyed it so much that we went back again. There is a little bit of inconsistency here and there, but overall, the staff were courteous and helpful. Very family friendly at the time (the resort has turned some of their properties into adult only, so this may no longer apply) and the family section upgrade is definitely worth it. Food was ample and of good quality, and never had an issue with waiting a long time. We also stayed at another Melia property—each has its own vibe. Overall, a lovely resort.
Bill Scoville
Really nice all inclusive hotel, the grounds and staff were great. The food was good definitely not great. Getting reservations to the restaurants at night was not a great experience and the food at the restaurants was nothing special. We paid for the upgraded concierge service which I thought would make the restaurants reservations smoother but I was disappointed with the restaurants they put us in. The beach area for concierge was crowded and you needed to get up before sunrise to reserve a spot at the beach. The resort was packed but with such a big property you shouldn’t have to get up at 6am to reserve a cabana. Overall it was good stay, although we ended up going into Playa Del Carmen for dinner 2 nights because the poor restaurant reservation system. We did really enjoy the spa and buffet for breakfast. 4 star resort definitely not 5.
Katerina Yevkovich
Overall this is a nice resort to go to with kids. Pretty much hung out at the aqua zone and my child loved it. Some areas are run down and could use improvement. Entertainment was great, kid friendly. Beach had a lot of seaweed.
Downside was making reservations for restaurants.. wanted to try the hibachi but the only time we could get was 9:45pm. )That wouldn’t work with young children.) Buffet is where we ate throughout our stay, some days were better than others.
Overall staff were friendly. Rooms were clean. Would come back.
Harin Kalyanji
I was extremely disappointed by the lack of restaurant availability at Paradisus Riviera Maya. Despite boasting multiple dining options, securing a reservation felt like trying to win a lottery. It's unacceptable for a resort of this caliber to make guests fight for a table at dinner. The only food option was a basic cafeteria style buffet with honestly no good options for adults nor children. Transportation to this distant location was also not easy to secure. Beware of hidden charges! From basic amenities to a simple bottle of Gatorade, everything comes with an extra fee. Instead of feeling welcomed, I was made to feel inadequate for not wanting to splurge on overpriced extras. To top it off, the service was mediocre at best. The staff seemed disinterested and unhelpful, making the whole experience feel less like a vacation and more like a chore. I expected to enter paradise and be pampered, that was not what we experienced during our stay.
Austin
Great place - no complaints at all. The best all inclusive in Mexico I’ve ever attended. Orlando, Juan & Iris at the bar were amazing - I highly recommend them. Fernando at the front desk was super amazing, Very friendly and looked after all of our requests. Gerardo & Nelson @ cappella were the best servers ever. I highly recommend this restaurant as well. All around, I would definitely come here again no questions asked.
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