Renaissance Orlando Resort at Seaworld

Randal Moss

I spent 3 nights here and was very pleased with the hotel and feel it deserves the high praise. The facility is in excellent repair and the rooms are modern, spacious, and well appointed. I had a room facing the exterior of the building so I did not experience any lobby noise since this is a hotel with a cavernous central lobby. The pool area is well shaded, beautifully planted and with a space for lounge chairs away from the pool. There is a full kids area away from the main pool as well. The self parking is convenient and the location is great for access to the convention center.

Courtney Stallard

We give this hotel a 10/10. The staff were very friendly and helpful. The rooms were very clean and put together. The breakfast was very good. They have a pool, 2 hot tubs and out door activities. It’s definitely a bit pricey but well worth it. We will be returning.

D T

I'm a single mom, and have been traveling with my daughter for dance nationals for many years. I'm a Gold Elite Bonvoy member and card holder. I've never had a problem booking my room under the group rate, until this year. I started calling in September, which I do every year, and no rooms were available under the block until March for dates in early July. After hours of trying to get through the day we were told the block was opening, they didn't have all of the dates needed to book to accommodate. I was told they could only book me for partial days. I booked the partial days, and had to book a separate reservation for the dates missing. Tomorrow I'm being charged a one day deposit, and after speaking with several other dance moms, I find out, they were also given the rate for partial days, but we're able to add the standard rate for the additional days in one reservation. Well, today being the deadline to cancel before deposit, these mom's noticed that the entire reservation was switched to the group rate, and now have all the dates they needed. I'm extremely upset because the trip is going to add an additional $2000 between extra room fees and now missing the pricing I had for flights with the dates I needed. To make matters worse, last year there was no ice on just about every floor, in hot temperatures. Our fridge didn't work, and neither did the replacement that was swapped out. I had to throw away all of our food, We spent a fortune eating the hotel food because I didn't have transportation. Due to the convention, there were never chairs at the pool, and they charged for the loungers that are old, and used, but were free a few years ago. Then, the chairs far away from the main pool have no shade, and are on fake grass that was so hot it burned my daughters feet. We barely get to use the amenities as it is, and it's extremely expensive. It's very upsetting that I called many times for months, can't get the group rate, which basically the entire hotel is dance families, yet I can book the dates still today, at a much higher rate! I attempted to resolve the issue with group rate representatives, was placed on hold and hung up on 3 times. . If the first representative booked all of my dates under one reservation, I would have had the group rate. Update, I wrote an email to escalation, and they were able to put the stay under the group rate, all except for July 13-14th. I'm still going to need to figure out that 1 night. I I will say, at least they do hire the best staff! All are wonderful, but the hotel itself needs serious updates considering the fees charged!

richard Salim

Location was great walking distance to sea world other than that. I'll never stay here again. Nothing is included for the price you pay for this place! they want 40.00 bucks a day for self parking or 55.00 for valet. No breakfast included. No free wifi. 20 bucks a day for wifi. Last year we stayed at the double tree and it included free buffet breakfast and wifi I think parking was 20 bucks for the whole visit. And we got checked in unless than 5 mins. This place check it line was long and only had 3 people working the desk. It took at least 20 mins to get checked in and it almost made us late for dinner reservations. Oh yea and a 300.00 hold on my card for "incidentals" do yourself a favor and find a different place.

Melanie M

This hotel is conveniently located off I4, close to restaurants and within walking distance to Sea World. As I pulled up to check in, I left my car in valet area($50/day?! Is wild!) so I could drive to self park($40/day?!), easy walk to lobby. Check in was a breeze, as a gold bonvoy member, you get a couple perks which I greatly appreciated, including in two free drinks at one of the restaurants on site, I guess that’s one of the reasons the resort fee is $45. The hotel itself is clean, bright, w/ cute sitting areas throughout w/ relaxing waterfall and greenery features. Our room was on the 9th floor, it was spacious and very clean, thankfully. A couple bottles of water would’ve been a nice touch, so cheap to buy in bulk and should be included. There’s an arcade, a bistro, gift shop, wine bar, sports bar, breakfast restaurant, pool side bar, green space for outdoor games and a splash area for the kiddos. My friend and I ate at the Palms pool bar, food was good for bar food as I ordered the adult chicken tenders which were quite crispy and tender w/ a hint of salt w/ crispy fries and a pina colada, I do not recommend ordering one since it was premade w/ a waxy taste w/ far too much rum in it. My friend had the chips w/ queso which we shared the appetizers along w/ a disgusting blackberry frozen cocktail that tasted like medicine, luckily was able to trade in for a very strong strawberry daiquiri. After sitting by the pool all day, we ended up eating at the wine bar, Mist. We ordered two simple house salads and a charcuterie board and the two free drink coupons came in handy at that moment. The service was slow, so slow that our meal was comped by our waiter and thank god it was because the board was embarrassing for $28 w/ the flabby, warm prosciutto, a weird jam, and a few hunks of Gouda w/ a firm goat cheese(we think at least). None of the restaurants sounded appealing but we were hungry, it was fine for one night, but can’t imagine eating and spending a fortune on blah, uninspired food for a week like many vacationers do. Would I stay again? Maybe but I’d bring my own cocktails and order out.