Shangri La's Le Touessrok Resort and Spa

Vera Liu

We spent part of honeymoon here and had a good time. The hotel feels very exclusive and private. Food was excellent, service was top notch. The private island is the highlight of the whole resort, we went several times and really enjoyed the experience.

Keiko

Shangri-la hotel is on the east side of the island and maybe that's why but the wind was really strong every day so we could not go snorkeling although we booked the tour every morning. My husband tried snorkeling twice on the east coast but there was no tropical fish he could see... The hotel itself is awesome, service is great, buffet breakfast and dinner are with great variations, everywhere is clean and they gave us a brilliant surprise of the birthday message for my husband on the bed with flowers. The gym is big enough for the holiday period and not too busy.

Andrew Reed

From the moment we arrived until the sad time we departed, the team at Le Touessrok was truly exemplary. Having traveled extensively and stayed at many premium hotels around the world, I can confidently say that I have never experienced a hotel where the entire team was so perfectly trained to meet and assist every need a guest may have. After a grueling 12-hour flight, the arrival team welcomed us wonderfully. Our room was ready immediately and prepared to perfection. Each of the restaurants, including the buffet, delivered amazing levels of cuisine. The beach and poolside teams responded to all our requests with a smile and a constant message of "nothing is a problem, you're on your holiday, enjoy and relax." The live entertainment at night was wonderful and varied, and the spa treatments we experienced were heavenly. An attempt by myself to offer the bar staff a drink on the final night was met with a polite dismissal, with the bar team explaining that it was their job to provide us with drinks to enable us to fully relax and enjoy our holiday. The only slight mishap we encountered was with a boat trip that was booked by the concierge. Through no fault of the hotel or the concierge, our boat had to be changed at the last minute, which meant we couldn't quite complete the itinerary as promised. However, when the concierge happened to ask how our day went upon our return, I mentioned the slight issue, not as a complaint, but to provide feedback. I stressed that it did not detract from our overall experience. The concierge immediately apologized and said the hotel would look into it. Despite my protests, explaining it wasn't necessary, later that evening Nathaniel, the Duty Manager, found us in the restaurant and personally apologized. He explained that they had arranged for the boat trip to take place with the full itinerary the next day! This amazing service and attention to detail summed up the whole experience for us. Our next destination will be chosen based on the availability of other Shangri-La Hotels, and we will definitely return to Le Touessrok.

Ahmed A

Stayed 5 nights at Shangri-La and it was the best stay compared to the other 3 resorts we visited during my trip to Mauritius. Resort and rooms are clean and insects free, resort staff and room service is excellent. Variety of food options and at the highest level of professionalism. Variety of activities are available as well. The resort is overall well designed and very “walkable”.

R Singh

Been to plenty of 5* hotels and this has to be the best so far. Most wonderful staff who are so attentive and helpful. So much to do on site and a great selection of food and restaurants. Would definitely recommend.