Sofitel Mauritius L'Imperial Resort and Spa

Themba Henry Mahlangu

We arrived around 1030am after a long flight from London. Warm reception although we had to wait in the lobby till 3pm check in time as our room was not ready. Walked into a spacious family suite with a wet floor which had been hastily cleaned. The resort facilities were great, lots of activities including tennis, table tennis, beach volleyball which we enjoyed. We also made use of the hotels boat cruises and kayaking. The pools were amazing especially the warmed up family one, we enjoyed the gym although it felt a little small for the size of the resort. The food was great, we were on half board basis although the snacks and lunch menu was rather pricey. Staff were all great and the chef offered some decent desert alternatives for our lactose intolerant daughter. Overall, a beautiful resort by a well maintained clean beach- we were also very grateful for being allowed to check out late at 5pm on our departure day as we had a 9pm flight back to London

Krisnen Murday

Had a nice weekend despite the bad weather. The Luxury Room was very cosy with a very comfortable King Size bed and there was even a small balcony with the seaside view. The Food was very delicious and the staff really friendly. A really pleasant surprise was the presence of a Green Parrot who is a permanent resident of the hotel and who moves around freely within the hotel's compound. I really also appreciated the free filtered water dispensers near the rooms so as the residents can refill their water bottles at their ease! However, the green water at the entrance quite spoil the charm of the hotel and i recon a more cleaner water would certainly add value the entrance and give customers a better first impression!

Kouadio David-Arnaud

It was my first time visiting Mauritius and my stay at this hotel make it 10 times more memorable. From the splendid and clean room, to the variety and delicious foods, this hotel is a 10/10. What make it a high quality hotel is the service. Everyone was so kind and always available, they care about your well being and always make sure everything suits you. Everywhere you going at this hotel, they’re asking you about your day and if you’re doing good. In addition, the hotel itself is splendid with a variety of activity. As someone who travel a lot, I will not forget about this experience and 100% recommend this hotel.

Ryan Lutchanah

We went as a family of 4 and were staying in the family suite. First impression was great with the great sense of initiative from the staff to assist with luggage etc. Staff were very kind and helpful. We had a little hick up during out stay, which thankfully lasted for a while day only, as my daughter and myself suffered from food poisoning. We did not know exactly what was the cause but the hotel representatives handled it quite well by offering their support. We forgot my younger daughter's cuddly toy when we were checking-out and the staff even called to ask to find a way to send it back to us which showed great empathy. I'm not giving it more than 8 as rating as I think some improvements are required with the service provided by the staff at the buffet restaurant. I had to ask for straws for my daugthers' beverages a few times. We had a couple of occasions when service was delayed during dinner. On one instance our drinks came so late that we had even finished our dessert. The staff serving us then was clearly distracted on his phone and had asked us to repeat our beverage orders again before bringing it quite late.

Air Builders

We had a very pleasant stay. Room was spacious and well located next to a zen garden. The heated pool was great, specially appreciated by my kids. All staff members were kind and helpful. The dinner buffet could have been a little bit more elaborate but overall we had a great weekend.