Stella Gardens Resort & Spa

Jose Luis Vila Onieva

Terrible Experience- Avoid this Hotel If you want to spend your holidays in a place with terrible food, terrible drinks and very poor service and attention…then book your stay at Stella Gardens. But i’m sure your family and friends deserve something better if you have travelled all the way till here. Avoid wasting your time and money.

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

Dave Corry

Not 5 star as advertised, more like 2 star. Food was terrible, whole family had upset stomach every day. All family's are placed at the very far end of the complex which is a 15 / 20 minute walk up hill just to get to reception or the restaurant, not good when you have young children and the temperature is over 40 everyday. Not for families with young children, nothing to do for kids during the day. Night time entertainment is some guy playing YouTube videos on a big screen and a 20 minute sing along for kids, and that is it. All inclusive selection of drinks is very poor and limited, anything decent you have to pay for. Wifi cost £100 for two weeks, don't even pay that much at home for 4 months of broadband- shocking! The male staff on reception during the day are unhelpful and very rude. They have an on site shopping mall in the reception which is just an over priced corner shops selling milk for £7.00 for a small carton and a small bottle of water for £5.50 rip off! Only positive is the staff who work on housekeeping, do an amazing job, and will go over and beyond to help you with anything. As for location, the complex is built next to the sea with nothing around for miles just sand and waste land, so no sightseeing if you wanted to explore the local area. Don't waste your money on this place and book somewhere else.