The Cosmopolitan of Las Vegas

Peter Lye

The room was spacious but i felt it could be brighter. The sofa area had only a lamp and the desk, a small low lamp. Was difficult to get work done. Perhaps a ceiling light and/or a standing lamp would help. A kettle and sachets of instant coffee/tea would be nice too. Otherwise, it was a lovely stay. Enjoyed having a balcony. Gym was super and pools were great too.

Hungry Robb

We recently stayed at The Cosmopolitan in Las Vegas, booking a King room in the Chelsea Tower, and overall it was a mix of highs and lows. Let’s start with the positives: the hotel itself is stunning, modern, and has a vibrant atmosphere that feels quintessentially Vegas. Our room in the Chelsea Tower was spacious, clean, and beautifully designed, with comfortable bedding and great views of the Strip. The selection of restaurants on site is excellent—we tried several and were impressed by the variety and quality of food. On top of that, the casino treated us well, and we were lucky enough to walk away as winners, which always makes the trip feel even better. However, the elevator situation was a serious downside during our stay. The elevators in the Chelsea Tower were constantly breaking down or out of service, and the wait times were frustrating. On multiple occasions we had to wait anywhere from 10–20 minutes just to catch an elevator, and when one finally arrived, it was often hot, crowded, and uncomfortable inside. For a luxury property like The Cosmopolitan, this was a big disappointment and really hurt the overall experience. In summary: Rooms: modern, comfortable, and stylish. Restaurants & casino: excellent, with plenty of options and a fun atmosphere. Elevators: a major issue—long waits, overcrowded, and unreliable. Would I stay again? Possibly, but only if the elevator situation improves. The Cosmopolitan has so much potential and really shines in many areas, but during our visit, the frustration of simply trying to get to and from our room in the Chelsea Tower overshadowed a lot of the positives.

Basil G

Great location on the strip, felt like everything we needed was within walking distance. The services and art decor is catered more for the adult crowd. Rooms were clean and the conference amenities were great for the events. No complaints.

Jennifer Nguyen

We paid $3,700 for three nights and upgraded to a suite on a higher floor, thinking it would be worth it. Instead, it was a trap. Only two of six elevators were working and the higher the floor, the worse it got. Every trip felt like being held hostage. We spent forever waiting in crowded lobbies or walking down 40+ stairs just to make it out of the building. We missed prepaid shows because we literally could not get down in time with a freaking elevator. Staff offered nothing. No apology, no solution. For this price, basic operations like functioning elevators should not be too much to ask. The Cosmopolitan sells the image of luxury but delivers chaos, stress, and wasted money. Staying here was a mistake I will not repeat. I’d recommend literally anywhere else. If you absolutely have to stay here, gun to your head, don’t stay in the Chelsea tower.

Renada B

My husband and I stayed at The Cosmopolitan from Thursday through Monday. And it was our first and last time staying there. Why? a) Night 1 - the toilet didn't flush on arrival. b) Nights 1-4 - shower didn't adequately drain. c) All day and all night the music from the Day and Night club was VERY loud. I think the music finally stopped on Sunday night (!!!). To be fair to the hotel, they gave us credits for the toilet and tried to move us to a different room on Day 2 (we had already unpacked by then). And the suite is well designed. But this was far overshadowed by my feeling deliriously tired by Saturday evening and not feeling properly clean at all because of the shower drainage issue. The bathroom situation was giving 1-star hotel. It's a shame because a travel magazine recommended staying at The Cosmopolitan. The travel writer must of stayed on the side where the music is not and the bathroom works. As for us, we'll go back to staying where we usually stay in Las Vegas: The Aria or Nomad.