W Las Vegas

Nathalie Phan-Clifford

The beds were very comfortable and the room itself was nice, but it could have been a little more modern and up to par with other W Hotels. Some of the furniture looked rough — the office chair looked like it had been through a bar fight, and the mini fridge they brought us (which they mentioned they usually charge for) looked like it was beaten with a baseball bat. The Bathhouse spa was completely booked up during our stay, so we didn’t get to experience that part. Also worth noting that there’s no separate pool for W guests — everyone shares the Mandalay Bay pool, which was absolutely packed with kids. It felt more like a crowded water park than a relaxing hotel pool. The lounge chairs were practically touching, and the whole area could’ve been much more spacious. I get that it’s Vegas, but it really feels like you’re being nickel-and-dimed for everything. There’s no microwave, and the in-room fridge can’t be used because it’s full of drinks you’ll be charged for if you move anything. We bought a bottle of wine downstairs and asked for a wine key — turns out it would be $14 for the key and $9 to bring it to the room, and they couldn’t even open it for us at the bar. The constant nickel-and-diming cheapened the experience and made it feel a lot less luxurious than it should have been. Service was also below average — staff didn’t seem to have much of a sense for hospitality or friendly service, which is disappointing for a W Hotel. Comfortable stay overall, but definitely not the best value or experience compared to other W properties. Pretty ironic for a hotel whose room phone says “Whatever, Whenever.”

Joe Gonzalez

We just stayed at the W, Las Vegas (Formerly The Delano) on Wed-Sat (Sept 10-13), for a 3 day getaway. I previously stayed here when it was the Delano, and liked the room very much. But to be honest nothing has changed, nothing was upgraded, nothing added, other than then the name. If you are going to brand your hotel as a W, then it should live up to that reputation. The beds are comfortable, and it is nice, as they are suites, and they offer the extra half bath, which is very convenient, but I think that's where it ends. No fridge, no coffee maker, no microwave, nothing. These are all items, that even many of the most basic hotels offer, but not here. Sadly. The staff were all courteous and professional, but no one went above or beyond. As far as the overall amenities, the location is farthest from the strip, but within the hotel at Mandalay, it has everything you might need, restaurants, the casino, shows, sports book, etc. The Beach at Mandalay is sublime, we went on Thursday and spent the entire day, it was glorious! The weather was perfect (91 degrees!) and it was not crowded, being mid-week, so we really had a great day, the service was good, and the price for our own lounge chairs w/ umbrella worth every penny ($120)! But everything here is on the higher end of the price range. So overall, I give it a 3.5 stars, out of 5.

HS

Overall a good stay and hotel is perfectly located for my needs (and short drive to airport). Only complaint is that I don’t think the cleaning staff turn over the rooms very well. I’m guessing if they perceive an item like a towel or sheet was lightly used they will not change it between guests and some of the towels, pillow cases and sheets had make up and other stains on them that clearly show they weren’t washed. Luckily they give multiple and I could use the more clean ones.

Gustavo García

Room was very spacious, clean, quite and very functional. Location was good for me since it is a bit away from the crowds. The Skyfall bar was nice, signature drinks very good. The bathtub is one of the biggest I have ever seen. Even if it is a big hotel, is very relaxed place.

Calindy Green - Hayden

Disappointing Experience at the W Hotel I had higher expectations for the W Hotel, but several aspects of my stay were frustrating and disappointing. First, it felt incredibly inconsiderate that the in-room fridge was completely stocked with overpriced alcohol and water, leaving no space to store anything of my own. It's clearly designed to push sales rather than offer convenience to guests. The hallways constantly smelled like cigarette smoke or marijuana. The smell was overwhelming at times and gave me headaches on at least three different occasions. For a hotel of this caliber, I expected better air quality and enforcement of non-smoking policies. I also attempted to book a cabana online, but the hotel’s website was down for an extended period. By the time I was finally able to make the reservation, the price had jumped by $50. When we did get the cabana—at $575—I expected at least a semi-private, relaxing experience. Instead, there were people constantly wandering into our area to take photos of the pool, standing right in front of our chairs. The setup was nearly identical to the general pool area in terms of access and space, so I truly don’t understand what the extra charge was for besides a towel and a nameplate. To top it all off, the in-room hairdryer actually burned my hair, which caused damage and made me late for dinner while trying to fix the mess. For the premium price point and branding, the W Hotel should offer a far more polished and guest-focused experience. Unfortunately, this stay left me disappointed and unlikely to return.