Waldorf Astoria Las Vegas

Zhuo Zhang

Amazing service! I accidentally sent a package to the hotel, even though I stayed there about six months ago. When I reached out, the staff were super helpful and kind. They found my package and even went out of their way to ship it back to me. It’s rare to see this level of care and professionalism, especially for someone who isn’t even a current guest. I’m so impressed and grateful! Highly recommend this hotel—fantastic team and service!

Adam

We stayed over Thanksgiving and had an amazing time. This place is phenomenal. We interacted with the doormen, drivers, valet, front desk, housekeeping, room service, spa staff and even the people who fill the mini bar. They were all top notch with superior customer service and hospitality skills. I'm just a regular Joe but they all made me feel like a V.I.P. Our room was beautiful. It was extremely comfortable and spotless. The housekeeping team is really amazing here. The entire experience was 5 star and exceeded my expectations. The staff here works so hard and puts in so much effort. It's really a shame that people give hotels negative reviews when they don't get the upgrades they feel entitled to.

Todd Stranden

This was our first experience with Waldorf Astoria in Las Vegas and what a statement. This was and is now our favourite place to stay. For us, this was absolute perfection, a location that focuses on ‘wellness’ from the menu selections, to spa services and the overall feel. It is a pleasant / remarkable option to the typical hotel in Vegas. The staff were friendly beyond expectation from the moment we arrived, during our stay and right to the time we checked out - sensational, you felt welcomed and greeted like a family member. The care that was taken to reach out with genuine interest during our stay - that attention to detail is a rarity and exuded from every person we came into contact with. There wasn’t a single thing missed, the room had everything, appointed beautifully with functionality and purpose, I couldn’t think of anything that was missed. A job well done to the team from a Canadian customer that will be definitely returning and telling others of this ultra experience.

Laurencio Ronquillo

Fantastic high end hotel without casino. They are going a remodel which will make it even better for bar area and restaurant. Service was friendly, quick and flawless. Ambiance is fantastic. Location is great too. Overall an excellent experience.

David Fleck

What a fantastic experience. Stayed there on points, upgraded to an amazing strip view. Bellman, valets, front desk, concierge housekeeping and house car driver all, first class. Went thru the concierge to have flowers on the bed when we came back after getting married. Super nice rooms for a very special occasion. The only disappointment of the stay was that the restaurant and bar were closed for renovations, and the makeshift dining room and bar were kind of cramped. If you want a first-class quiet stay without a casino. This is your spot!