Kiki Ho-Shue
Highly recommended!!! My husband and I had the best time at this resort. Exquisite service from everyone we had the pleasure of meeting. The grounds are out-of-this-world beautiful and great for strolling around. The rooms are spacious and clean and the food (we ate at all of the restaurants) is excellent! We booked a couples massage with Simone and Jackie and both women were true masters of their craft, in addition to being so lovely and welcoming. We were sad to leave and can't wait to go back again next year.
Leilah Peralta
My husband and I had a wonderful stay at Couples Sans Souci. We stayed in the Carnation building and the newly renovated room was extremely spacious and comfortable. The property is a gem. Beautiful greenery, and hidden spots to lounge. We loved starting our day at the mineral pool and ending it at the beach. Casanova restaurant was our favorite spot for dinner. The menu was different both nights and the service was top notch. Would love to go back to Couples Sans Souci one day.
Jim Sammons
Spent a week here and wanted to love it, but compared to similar resorts (Excellence, Secrets, etc) it doesn't measure up. The no tipping policy really hurts the service outside of the restaurants. No one comes to you on the beach to get you drinks, towels, food, etc. Dinner options are very limited (3 options, plus room service). Room service was hit and miss (cold dinner, good breakfast). I know they said the rooms were updated - our beachfront suite had unpainted walls in the bathroom, patch marks in the sheet rock, falling apart wall around the A/C unit, etc. We had to constantly request mini bar refills.
The grounds are beautiful, however. Both beaches are small. Overall, if we go back to Jamaica it won't be here. If you are expecting 4 or even 5 star resort, this isn't the place.
Venisha Dover
Celebrated our anniversary and had a great time. Our bartender Duncan made us the best drinks every time. Each time he made our drinks it was really good. Food, hospitality and spa was up to par. Will definitely return
Murray Pinto
There is a lot to stay about this resort, but I'll start with the summary. A romantic, luxurious, picturesque resort, with attentive staff and top notch amenities and daytime activities. You can craft your own vacation, choosing quiet and secluded, or attend the activities and enjoy the party vibes. I don't attend a lot of 5 Star resorts, in fact, this was my first.
I attended the resort in August. We were walked to the room, the staff doesn't expect tips. The room was huge! Clean, no issues. Great private balcony view, which is standard for all rooms. I loved sitting on the balcony and looking through the trees. The shower and washroom were so spacious, I felt spoiled staying in the room. They provide umbrellas in the room in case it rains. Towels were always replenished in the room and I think they did turndown service twice on some days! The minibar was stocked every day, 2 red stripe, a couple of fruit juices (which were great) and some water. We ordered rum and gin from the app and we got a full bottle delivered to the room (free). We also got a champagne bottle and card because they knew it was my girlfriend's birthday.
The Martini bar is a must try. So many options! Open from 5pm-9pm. Make a point of visiting.
There is a mineral grotto where you can just sit and enjoy the cold water. Fish can come in that area. There is also a mineral pool which was my favourite place for the week. I loved that they have this and that I was free to enjoy it 24/7. Pools don't close, so I enjoyed the mineral pool at night, especially with the great view of the ocean. There is a nice Jacuzzi close to the mineral pool as well. Sitting there you could also watch the ocean, beautiful when there were thunderstorms in the distance.
The beach was wonderful. I went when the water was so warm it was like bathwater. I loved the beach. They have a private bay which was gorgeous. I found myself swimming with fishes that jumped out of the water. It was awesome.
I participated in some trivia by the main pool swim up bar, some rock painting, tie dye, rum tasting, all free and amazing activities. Ashley ran these and she was super.
The free room service came in handy on multiple occasions, like when we were too late for breakfast, wanted to sit on the balcony, and when we had to catch our early shuttle home. No complaints at all, it was on time and complete, tasted fantastic.
While eating at the restaurants, there was live music, piano players and a violinist. Small touches that went a long way to add to the luxury. One of the restaurants was under construction but the other two were great. We sat by the beach and the water was lapping gently less than a meter away. It was my most memorable dinner ever. I made some requests and the servers were able to accomodate immediately!
The resort also had a walking nature tour which was led by Hopeton, who was so awesome! He knew all the trees and plants, and animals and plenty of other details. Both my girlfriend and I will never forget this part of the trip. I recommend it so that you can appreciate the location and the work the staff do to maintain the beautiful resort.
This is very important. They have an in-house tennis pro (Zuki) who is next level. Not enough guests were making use of his top class teaching on the resort's 2 courts. It was very hot, but Zuki manages teaching with appropriate breaks and provides water and towels. He is amazing and when I choose to return, he will be the reason. He truly cares. He even maintains the courts every morning, and after every rain. They even bring in outside professionals to help with the tennis program which makes this resort an excellent choice for anyone interested in Tennis.
Lastly, the GM of the resort Pierre actually attended the events and took the time to meet with us and treat us like family. You can tell he cares about the place and puts guests first.
I may have missed a few details but I think this glowing review does justice to this amazing resort.
