Overview
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the p...
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the perfect choice for a unforgettable family holiday or a romantic escape with that special someone. The resort’s Unlimited-Luxury all-inclusive concept provides guests with access to an abundance of culinary delights, activities and entertainment options, while the stylish suites ensure a relaxing stay is enjoyed by all during their time at the exceptional Dreams Natura Resort & Spa.
How far is the nearest beach?
Dreams Natura Resort & Spa is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 19km away from the Dreams Natura Resort & Spa.
![Pools]( "Swimming Pools for Adults and Children")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Junior Suite
- Balcony or terrace with option of tropical, partial ocean or ocean view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Junior Suite Swim Out
- Furnished terrace with direct pool access
- Tropical view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite
- Preferred Club privileges
- Furnished balcony or terrace
- Partial ocean view or ocean view
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite Swim Out
- Preferred Club privileges
- Tropical view
- Furnished terrace with direct pool access
- King-size bed or two double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Master Suite
- Preferred club amenities
- Ocean view
- Furnished balcony or terrace
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club
Preferred Club Privileges include the following:
- Personal check-in and check-out with concierge service
- Upgraded mini-bar service
- Upgraded bathroom amenities
- Pillow menu (available upon request)
- Access to Preferred Club Lounge
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
- Exquisite desserts and fine liquors in the Preferred Club Lounge
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at the hotel.
All-Inclusive
The Dreams Natura Resort & Spa - Mexico Unlimited-Luxury all-inclusive programme includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed minibar with beer, soft drinks, juice and bottle water
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.0
Google reviews (2281)
Shauna Price
Please be rest assured if you're reading all of these recent bad reviews and nervous about your upcoming trip. If you're not too hard to please, you'll have a great time. Yes, the hallways had a mild smell of mildew, and the beach wasn't crystal clear blue, however, it was fine to swim in, and the service was amazing - all staff were attentive and friendly. Our group enjoyed the food, I loved the variety of restaurants - the Asian was our favourite. And we had no problem getting chairs by the pool every day. The pools were a little chilly. However, the water slides and lazy river were a lot of fun. This would be a great place to take kids but was also fine for a group of adults. I really enjoyed the live entertainment in the lobby every night. Hats off to those who come and perform. I had a lot of fun here and hope to come again. My only issue is we paid extra for an ocean view room where I know some of our party were upgraded for free - which was great for them - but made me wish I didn't pay extra. Also please beware of booking any excursions with Freda from Air Transat - scam.
Jonathan S.
We’ve stayed at Dreams Natura twice before and always enjoyed the resort itself. However, our recent visit was ruined by an incredibly frustrating vacation club experience during check-in. What was supposed to be a 60-90 minute presentation turned into a nearly 3-hour ordeal, wasting precious vacation time.
At first, the sales representative was nice and professional. But things quickly went downhill when a manager joined. The manager used aggressive sales tactics, showed complete disregard for our time, and left us waiting for him to show up for an additional 30 minutes after the pitch.
We had already expressed our hesitation about going on a tour, given that we’ve stayed here twice and know the layout. Despite this, we were dragged on a long tour to see the exact same layout we were already familiar with — a complete waste of time.
To make matters worse, when we finally tried to share feedback, the “customer service” person was rude and dismissive. After all this, we still had to wait even longer to receive the gifts we were promised.
This experience turned what should have been a seamless check-in into a stressful, time-wasting ordeal. We love the resort, but if these disrespectful and pushy sales processes are now part of the stay, we will not consider returning. A vacation should be about relaxation, not frustration.
Yuri Fedorov
2nd trip here and things have definitely gotten worse since our previous trip. Food quality was sub-par and I ended up getting food poisoning on our last night here. Ended up paying a pretty $430 for medical attention; didn't get much of a sense of responsibility on behalf of the resort.
Entertainment/vibe team was never punctual with starting beach volleyball up / bringing ball out which was my favorite part of the experience on our previous visit. Loved this place on our first trip a few years ago but not so much this past trip.
Drinks were good.
Unlikely to recommend this place based on our last experience.
Christopher Wihtelin
Had a great time at Dreams Natura in December of 2024. The staff was absolutely awesome. Very attentive, extremely polite and accommodating, and made the whole trip perfect. I would also like to recommend Rosalinda and Janet, who have a spa right on the beach, just next door to Dreams. They were extremely well priced and we got an awesome couples massage, not to mention they were some of the friendliest people we met, they knew us by name and said hello every time we saw them for the rest of the week. Overall a great stay and would highly recommend.
Lori Stephan
We had the most amazing experience at the Spa for my birthday! Brenda Was so kind and showed us everything we needed to do to enjoy the Ultimate experience. I highly recommend a once in a lifetime adventure in this cave Spa.❤️ Damien Took such good care of us at the preferred pool. He never left us unattended and always making sure we were happy with everything.❤️ We will be back soon!
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