Overview
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the p...
A mesmerising tropical oasis of palm trees and crystalline pools awaits on Mexican shores at Dreams Natura Resort & Spa, in Cancun. Sitting beside a soft sandy beach and the warm waters of the Caribbean Sea, this luxurious 5-star complex is the perfect choice for a unforgettable family holiday or a romantic escape with that special someone. The resort’s Unlimited-Luxury all-inclusive concept provides guests with access to an abundance of culinary delights, activities and entertainment options, while the stylish suites ensure a relaxing stay is enjoyed by all during their time at the exceptional Dreams Natura Resort & Spa.
How far is the nearest beach?
Dreams Natura Resort & Spa is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 19km away from the Dreams Natura Resort & Spa.
![Pools]( "Swimming Pools for Adults and Children")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Course Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Junior Suite
- Balcony or terrace with option of tropical, partial ocean or ocean view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Junior Suite Swim Out
- Furnished terrace with direct pool access
- Tropical view
- King-size bed or 2 double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite
- Preferred Club privileges
- Furnished balcony or terrace
- Partial ocean view or ocean view
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Junior Suite Swim Out
- Preferred Club privileges
- Tropical view
- Furnished terrace with direct pool access
- King-size bed or two double beds
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club Master Suite
- Preferred club amenities
- Ocean view
- Furnished balcony or terrace
- King-size bed
- TV
- Air conditioning
- Sofa bed
- Minibar refilled daily with beer, soft drinks, juices and water
- Coffee and tea maker
- Complimentary Wi-Fi
- Telephone
- Alarm clock radio
- Bathroom with a shower
- Bath amenities
- Hairdryer
- Bathrobes and slippers
- Safe
- Iron and ironing board
- Gaming console (local charge, available on request)
- 24-hour room service
Preferred Club
Preferred Club Privileges include the following:
- Personal check-in and check-out with concierge service
- Upgraded mini-bar service
- Upgraded bathroom amenities
- Pillow menu (available upon request)
- Access to Preferred Club Lounge
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
- Exquisite desserts and fine liquors in the Preferred Club Lounge
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at the hotel.
All-Inclusive
The Dreams Natura Resort & Spa - Mexico Unlimited-Luxury all-inclusive programme includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed minibar with beer, soft drinks, juice and bottle water
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.0
Google reviews (2363)
Sean Williams
This is a great resort. Staff is very friendly, food options are diverse (and good quality), and they provide a lot of 'little things' - there were always towels available, tooth paste/brush and a razor was provided at check in (in room), and there was always something going on (if you want to get involved). Beach is smaller, but connected to the longer extension so you can walk a good distance. Yes, there's seaweed, but it's the ocean. 😁
We were down during March Break so it was busy. You needed to be out around 630/7am to get lounge chairs.
I would highly recommend this resort. They did everything right.
SliMyCheEseCaKes
Everything about this hotel is extremely good. However, I do have a few complaints. Many of the seats and sofas at restaurants, in the lobby, and in the room are stained and look visibly dirty. Another complaint would be the beach. It is bluish-brown at best and often has crocodiles on it not allowing guests to go swimming. The beach is quite murky considering it being the Caribbean but I guess that is due to the location being outside of the hotel zone. Overall, besides that, I rate it very highly as the food and service is extremely good. The buffet and other restaurants were delicious and everyone working there had a good attitude. Besides the stain on the mini couch, the room was very clean and comfortable. Oh and one more thing I forgot to mention was that some of the employees is the lobby really nag you to book an excursion or go to the Hyatt membership meeting. If they held back a little bit on that it would be much better but it is a minor inconvenience. Very good for families looking for an exceptional all inclusive resort at a good price but not worrying too much about the beach on property.
Michael Joswiak
Went for a destination wedding and fell in love with this resort. I do travel often, and this was definitely not my first all-inclusive, but it definitely was one of the best. I absolutely recommend upgrading to the Unlimited VIP package. The perks were worth the cost! There is a separate lounge and pool for the Unlimited guests and by the second day they knew our names and knew the drinks we liked! The Unlimited package came with a private butler service and that was an outstanding perk! Our butler's name was Sean and he was kind and so very very helpful. Thanks again Sean! The rooms were grand and well appointed, the food and drinks were outstanding. There were ALWAYS places by the pool.The pools are wonderful and the option of the adults only pool was a nice respite after spending the morning at the kids pool with my daughter and her son. The house wines were great and that has never happened at other all-inclusives! The lobby bar at night was a hoot! The rotating musicians that entertained there nightly were really talented! I was sad to leave.
RaspberryPeaches92
Food and service have been great! They don’t have much for a night life but the singing in the lobby and couple of show they did in the garden theatre have been cool. The pool side chair game is real, get down there before 10am or you may not have a chair. Room service is quick and so is tray collect. Everything is done through their dreams app, which is super easy to use. Lazy river is great too, good pace. Infinity pool water is so nice, not cold at all, warm. Beach is murky but once you get 10ft out it’s fine.
Esther S
Dreams Natura in Puerto Morelos offers a fantastic all-inclusive experience for families, with a beautiful property packed with amenities and activities. The resort staff truly shines – friendly, welcoming, and attentive, ensuring a safe and enjoyable stay. Foodies will rejoice at the superb gastronomy, and the resort's commitment to being coral reef friendly is commendable. Day and night entertainment kept things lively, and the 24-hour room service and coffee shop were a definite plus. The resort even offers a limited adults-only area, catering to various guest needs.
However, Dreams Natura falls short in a key area, and that's its beach. While the resort itself is stunning, the murky waters, a consequence of the nearby mangroves, were disappointing. The added presence of crocodiles, requiring "swim at your own risk" warnings and vigilant monitoring by lifeguards, adds a layer of anxiety that significantly detracts from the beach experience. For those seeking the classic turquoise waters of the Mexican Caribbean, this resort might fall short.
Another significant drawback is the resort's isolated location. Tucked away miles from the main road and 15 miles from ("the seven") Cancún's Hotel Zone, transportation is costly. A roundtrip taxi into town will set you back $140 USD, making spontaneous trips impractical. This means careful planning and packing are essential. Also, be sure to double-check your room assignment upon arrival. We experienced a frustrating situation with DISHONEST check-in staff attempting to pass off a partial ocean view as a full one. This was eventually rectified, but unfortunately tarnished our initial impression and warranted a star deduction.
While the resort itself is great, we likely won't return due to our desire for the iconic turquoise waters of the Mexican Caribbean, swimmable beach, and the isolation of its location.
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