Overview
Basking in glorious Mexican sunshine beside a soft sandy beach and sparkling sapphire water, Dreams Sands Cancun Resort & Spa is a magnificent choice for an incredible tropical escape. Whether seeking a family getaway, fun with friends or a roman...
Basking in glorious Mexican sunshine beside a soft sandy beach and sparkling sapphire water, Dreams Sands Cancun Resort & Spa is a magnificent choice for an incredible tropical escape. Whether seeking a family getaway, fun with friends or a romantic break in paradise, the complex offers something for everyone, with activities galore, plush accommodation and a variety of impressive dining options. Combine all this with the impressive Unlimited-Luxury® all-inclusive option and you have everything you need for an extraordinary Mexico holiday.
How far is the nearest beach?
Dreams Sands Cancun Resort & Spa is next to the beach.
Distance from resort centre
The resort is situated close to shops, bars, cafés and restaurants.
Distance from the airport
Dreams Sands Cancun Resort & Spa is approximately 24km away from Cancun International Airport.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Parking]( "Parking")
Parking
Deluxe Partial Ocean View
- Partial ocean view
- King-size bed or 2 double beds
- Bathroom with bathtub or shower
- Luxury bathroom amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar (refreshed daily with beer, soft drinks, juices and bottled water)
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
Deluxe Ocean Front w/ Balcony
- Balcony with ocean view
- King-size bed or 2 double beds
- Bathroom with bathtub or shower
- Luxury bathroom amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Minibar (refreshed daily with beer, soft drinks, juices and bottled water)
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
Preferred Club Ocean Front
- Preferred Club benefits
- Ocean view
- King-size bed or 2 double beds
- Bathroom with bathtub or shower
- Upgraded bathroom amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
Preferred Club Family Suite
- 2 adjoining Preferred Club Oceanfront rooms
- Preferred Club benefits
- Ocean view
- King-size bed or 2 double beds
- 2 bathrooms with bathtub or shower
- Upgraded bathroom amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
Preferred Club Honeymoon Plunge Pool
- Preferred Club benefits
- Partial ocean view
- Terrace with private plunge pool, outdoor shower and Bali bed
- King-size bed
- Living area
- Bathroom with bathtub or shower
- Upgraded bathroom amenities
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Upgraded minibar (refreshed daily with beer, soft drinks, juices and bottled water)
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
Facilities
- Swimming pools
- Restaurants
- Bars
- Fitness centre
- Spa
- Kids club
- Hot tubs
- Yoga
- Kayaking
- Catamarans
- Scuba diving with lessons (local charge)
- Ocean trampoline
- Ocean volleyball
- Cooking and cocktail classes
- Spanish lessons
- Bingo
- Theme nights and parties
- Live musical performances
- Stage shows
- Big screen movies on the beach
- Discounted green fees at Playa Mujeres Golf Club
- Beauty salon
- Gift shop
- Parking
- 24-hour front desk
- Concierge
- Currency exchange
- Car rental (local charge)
- Laundry and dry-cleaning services (local charge)
- Babysitting services (local charge)
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
Preferred Club
Guests staying in Preferred Club suites are entitled to the following:
- Exclusive access to Preferred Club Lounge
- Daily continental breakfast, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in Preferred Club Lounge
- Exclusive access to Preferred Club Beach and Pool (including pool concierge service and exclusive bar with top shelf spirits open during the day)
- Personalised check-in and check-out
- Special concierge services
- Preferred status and upgraded in-room amenities
Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the privileges on arrival at the hotel.
All-Inclusive
The Dreams Sands Cancun Resort & Spa Unlimited-Luxury® concept includes the following:
- Unlimited access to gourmet à la carte dining options*
- Unlimited international and domestic top shelf spirits
- Unlimited natural fruit juices and soft drinks
- Room service
- Waitress service
- In-room minibar refreshed daily with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- Free Wi-Fi throughout resort
- All taxes and gratuities
*As part of the Unlimited-Luxury® concept, guests have access to the Sip, Savor & See Dining Experience. This includes dinner, drinks and live entertainment at Dreams Riviera Cancun Resort & Spas, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa and Dreams Vista Cancun (subject to availability, advanced reservations with concierge required).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Gaucho Grill
- Grilled specialties
- Serves dinner, à la carte
- Dress code: Casual
El Patio
- Authentic Mexican cuisine
- Serves breakfast and dinner, à la carte
- Dress code: Casual elegance
Himitsu
- Pan-Asian cuisine
- Serves dinner, à la carte
- Teppanyaki tables (reservations required)
- Dress code: Casual elegance
Olio
- Mediterranean cuisine
- Serves lunch
- Dress code: Casual
Portofino
- Classic Italian cuisine
- Serves dinner, à la carte
- Dress code: Casual elegance
World Café
- International cuisine
- Serves breakfast, lunch and dinner, buffet style
- Dress code: Casual during the day, casual elegance at dinner
Barefoot Grill
- Serves grilled snacks and barbecue during the day
- Dress code: Casual
Coco Café and Ice Cream Parlour
- Serves deli snacks and ice cream during the day and late night bites overnight
- Dress code: Casual
24-hour room service (upon request) and romantic dining experiences are also available (upon request, local charge).
4.4
Google reviews (7566)
Michelle Lopez
I recently had the pleasure of staying at Dreams, and I feel compelled to share the incredible service we received from one standout employee—Claudia from Vip Services. From the moment we arrived, Claudia went above and beyond to make our stay memorable, but what truly stood out was her genuine kindness and attention to my son.
Claudia took the time to make him feel special for his birthday , always with a warm smile and a thoughtful gesture. Whether it was ensuring he had everything he needed or simply engaging with him in a friendly and caring manner, her kindness left a lasting impression on our family. It's rare to encounter someone who is not only professional but also truly compassionate in their work, and Claudia exemplifies both.
If you're planning a stay here, be sure to ask for Claudia—her attention to detail and heartfelt service will make your visit even more unforgettable.
Thank you, Claudia, for making our vacation so special. You are a true asset to the resort, and we will certainly return because of the wonderful experience you helped create for us!
Sarah Gee
We had a lovely time at Dreams Sands. We found the food to be quite good, the restaurants better than the buffet at least for dinner. Breakfast in the buffet was really good with made to order crepes, omelets, Mexican food. The beach is really nice, it has a large sandy area and lots of chairs. The property is constantly being swept, cleaned and the staff are working really hard. The daily activities were fun and the nightly shows were entertaining.
The only drawbacks for us were, the hotel itself is dated, after it rained the ceiling was leaking in the buffet area which is not ideal. We really enjoyed playing beach volleyball one day and people played for hours. The next day they didn’t want to put the net up because of wind, then later when it was less windy they did not put it up because the chairs were in the way, we moved the chairs and then they said the ropes were not set up. Other resorts have a permanent volleyball net set up. Surely that would be a more sustainable solution.
Overall, for the money it was a nice resort. If you want the newest resort out there, there are many more expensive options.
M Harrison
Stayed here for 10 days, 14/11 to 24/11.
We had a preferred room on the 7th floor with a balcony. The room was very spacious, and the bed was very comfy. The room was clean. The only downside was the room looked a bit tired and dated. The view from the room was very good.
The preferred option was a good upgrade as we got a good deal, but it didn't make a big difference to the overall experience from not being preferred. The patio for the preferred breakfast we only used twice as the buffet restaurant had better service and more choice. As tipping decides on what service you get.
The restaurants are okay, but it's a 4-star hotel, so wasn’t expecting too much.
Personal opinion the Italian and Mexican were best.
Beach and pool area very clean and plenty of sunbeds to go round.
Overall, for a 4-star resort, it's very good, and the location is good for popping out to local restaurants and bars.
Cherie Crawford
I wish I could give this place a higher rating. I did enjoy my stay. The service was great for the most part. The food was okay. The all day coffee bar was by far my favorite part. The room was clean and stocked. The bar was happy to make you anything you asked for. Room service never answered the phone, so you had to go to the front desk and ask them to call your room service order in for you. When they brought it it was usually a little more than we asked for, and it was always hot. On the surface, the hotel is nice, but if you really look you would see that it needs a lot of attention. The main lobby, eating areas, and areas outside looked great, but the room was much to be desired. The Kleenex box was stuck into a hole in the wall. The shower head didn't work, so they added a hand held shower head that sprayed outside of the shower. There was no seal around the door to the shower. The water from the shower sprayed onto the (slippery, granite) floor outside of the shower. If you stay here, I hope you don't mind your family hearing every noise coming from the bathroom, because there was an inch gap all the way around the door from the toilet to the room. They only left us 3 towels, and 1 hand towel. There was no bath mat which posed a problem when showering, since a ton of water sprayed out. We reserved a room with a king sized bed, but we got a room with 2 queens. They said, they "upgraded us to a room with a balcony". The balcony was nice, but the door had a hook used to lock it and my husband cut his hand on it. It was literally just a gate hook that was installed on the inside of the door, because the regular door lock was broken. It stormed one night and the door rattled all night, because of the pull from the wind. This place had so much potential to be great, but it definitely needs attention to increase its rating.
Troy Gerton
December 10 thru December 14 2024
Best thing about Dreams Sands are the people. Everyone working at the resort was friendly and helpful.
Our room was underwhelming, but clean and well maintained. The view from the balcony was stunning.
Sadly, our final day there was plagued by a severe case of food poisoning for me. We only ate at the resort and I only ate one thing different from my wife that afternoon. Ugh.
Our stay was a good value for us.
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