Overview
Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury h...
Enjoy an authentic Mayan experience at this stunning 5-star property close to the famous ruins of Tulum. Designed in a traditional hacienda-style and surrounded by acres of verdant greenery, Dreams Tulum Resort & Spa offers an exceptional luxury holiday experience. Featuring secluded adults-only accommodation, and a family-friendly area, the needs of all types of holidaymakers have been considered here. There’s an endless list of facilities; from fun kids’ club activities to swim-up bars and a world class spa. The paradisiacal sugary-white sands of the beach complete this idyllic haven, for an unforgettable all-inclusive holiday to Mexico.
How far is the nearest beach?
Dreams Tulum Resort & Spa is set directly on a beautiful, soft sandy beach.
Distance from resort centre
This luxury resort has all the 5-star facilities needed for a memorable holiday onsite, including numerous bars, restaurants and a spa. The Mayan Ruins of Tulum are a 5-minute drive away, and staff at the tour desk can help organise excursions in the surrounding area.
Distance from airport
Cancun International Airport is approximately 90km away from Dreams Tulum Resort & Spa.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Numerous Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "Golf Nearby")
Golf
![Parking]( "Free Parking Available")
Parking
![Spa]( "Spa and Wellness Centre")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Kids’ Club and Teens' Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Deluxe Garden View
- Furnished balcony or terrace with a hammock
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- Ceiling fan
- In-room safe
- Air conditioning
- Wi-Fi
Deluxe Garden View Adults-Only
- Located in the secluded Adults-Only section of the resort
- Furnished balcony or terrace with a hammock
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
Junior Suite Garden View
- Furnished balcony or terrace
- Tranquil views of the beautiful gardens
- King-sized bed or 2 double beds
- Separate living area with sofa
- Spacious marble bathroom with shower and hydrotub
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
Deluxe Ocean View
- Furnished balcony or terrace
- Stunning ocean views
- King-sized bed or 2 double beds
- Spacious marble bathroom
- Bathrobes, slippers and luxury bathroom amenities
- TV and DVD player
- Complimentary minibar refreshed daily
- Coffee and tea making facilities
- Hairdryer
- In-room safe
- Ceiling fan
- Air conditioning
- Wi-Fi
All-Inclusive
The all-inclusive package at Dreams Tulum Resort & Spa is an excellent ‘Unlimited-Luxury’ programme with the following:
- Unlimited access to gourmet a la carte dining at any of the restaurants
- Unlimited international and locally branded top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- Drinks available at numerous bars and entertainment venues in the resort
- Daily refreshed minibar with soft drinks, juice, bottled water and beer
- A complimentary ‘Temazcal ceremony’ experience
- Complimentary daytime activities and evening entertainment
- Themed parties
- 24-hour concierge service
- 24-hour in-room dining
- Free Wi-Fi
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Preferred Club
Preferred Club privileges include the following:
- Personalised check-in and check-out
- Special concierge service
- Upgraded mini-bar
- Upgraded bath amenities
- Private Preferred Club Lounge
- Breakfast at El Patio
- Afternoon hot and cold hors d’oeuvres in the Preferred Club Lounge
- Exquisite desserts and fine liquors in the Preferred Club Lounge
- Complimentary computer access in the Preferred Club Lounge
- Private Preferred Club beach area
Please note that details, including times and benefits, are subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the Preferred Club privileges on arrival at Dreams Tulum Resort and Spa.
4.4
Google reviews (6896)
Manuel Garcia
We had an amazing time at Dreams Resort, and it truly exceeded all expectations. As a chef from Chicago, I was especially impressed with the culinary experience. Chef Francisco really made us feel like VIPs. Not only did he go out of his way to ensure we were enjoying our meals, but the quality of the food was outstanding. He even took the time to come out and chat with us during dinner one night, which was a personal touch that really stood out.
Additionally, Hugo and Manuel at the Patio restaurant were exceptional. Their service was above and beyond, making sure that we had everything we needed and more. Their attention to detail and genuine hospitality made our experience even more special.
All in all, the resort's staff, especially the chefs and service team, created a warm and welcoming atmosphere that made us feel right at home. Highly recommend!
Breann Allen
Service and food were great. Seafood grill lunch highly recommended with Edgar as your server, he provides great conversation and you can always find a smile on his face. Italian restaurant for dinner has great options. Drinks were always promptly brought to us at the pool by Evelin. Amazing couples massage in one of the beautiful huts with Anastasia and Claudia. All staff was friendly and so helpful would recommend spending the extra money to be a preferred guest.
Amelia Luschak
Had the most wonderful time at dreams Tulum!! The service here is impeccable, the people are wonderful. My partner and I felt taken care of all week. Edgar is incredible! He works so hard and made us feel welcome every time he saw us absolute friendly vibes every day. The employees here work hard to make you feel like you are on vacation. Amazing people, amazing service! Recommend dreams to anyone looking to have a great vacation.
Karen Toledo
Rating: 1/5 Stars – The Worst Resort Experience Ever
If you're seeking a peaceful getaway at a luxury resort, “Dreams Tulum Resort and Spa” is NOT the place to go. My fiancé, my parents, and I arrived on March 16th, and from the moment we checked in, things went downhill.
We started our stay with dinner at the resort’s Mexican restaurant, “El Patio”. Unfortunately, this was our first of many disappointing experiences. Our server was inattentive and failed to serve us water, a basic expectation at any restaurant. It took an uncomfortably long time to receive our drinks, and our waiter forgot my mom’s appetizer entirely. After waiting for over 90 minutes without our main courses, we were left feeling completely neglected and decided to leave.
Other issues during our stay included:
Broken Safe: Our room’s safe was malfunctioning. We had to call three days in a row for someone to open it, and they mentioned they would need to replace the entire unit. It was inconvenient and unnecessary.
Unreliable Room Restocking: Despite the room being cleaned daily, we had to repeatedly request water to be restocked in our minibar.
Beach Conditions: The beach was overrun with seaweed and rocks, making it impossible to enjoy the ocean. While I understand this is a natural issue, it did affect our overall experience.
On a positive note, there were a few staff members who stood out:
-Edgar at Portofino for breakfast made our mornings so much brighter—he was kind, attentive, and personable.
- Gilberto at the bar, who always served with a smile and provided great service.
- Esmeralda at the World Cafe was also wonderful.
- Claudia at the spa gave me an incredible stone massage, which was the highlight of my trip.
As for the food and drinks, they were decent but nothing remarkable—I'd give them a solid 3/5. While the flavors were good, nothing was memorable or special.
Overall, this resort failed to meet expectations. The lack of proper service, miscommunications, and broken amenities left us frustrated. I wouldn’t recommend “Dreams Tulum Resort and Spa” to anyone looking for a relaxing or enjoyable vacation experience.
Eddie McKinnon
This place is very nice. We staying in the preferred section and it was great. Beaches awesome and the staff was great. Our favorites were Edgar, food service, Marco (bartender at pool) and Paolo from the entertainment team. I wish they just played more pool volleyball and music at the pool. That was fun but only for short periods of time Thank you for a great vacation and for Edgar making everything special for us.
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