Overview
Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for ch...
Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for choice during your stay. Each of the romantic suites include a private Jacuzzi tub for two, along with all the mod cons for a thoroughly comfortable stay. Upgrade to an Excellence Club Suite for exclusive benefits that will take your beach break to the next level of holiday heaven.
How far is the nearest beach?
Excellence Playa Mujeres resort is located directly on a pristine sandy beach.
Distance from resort centre
Cancun city centre is about a 15-minute drive away, while Playa del Carmen can be reached in just under an hour.
Distance from airport
Cancun International Airport is approximately 28km away from Excellence Playa Mujeres resort.
![Pools]( "Numerous Swimming Pools")
Pools
![Restaurant]( "Numerous Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "State-of-the-Art Fitness Centre")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "Playa Mujeres Golf Club Nearby")
Golf
![Spa]( "World Class Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Adults-Only]( "Adults Only")
Adults-Only
Junior Suite
- Spa or pool view available
- Furnished balcony or terrace
- King-sized 4-poster bed or 2 double beds
- Marble bathroom with a double shower for 2
- Private Jacuzzi with indoor and outdoor access
- Bathrobes and slippers
- Large sofa
- Flat screen TV and DVD player
- Alarm clock with iPod dock
- Minibar
- Coffee and tea making facilities
- Hairdryer
- Telephone
- Iron and ironing board
- In-room safe
- Air conditioning
Junior Swim-Up Suite
- Furnished terrace with direct access to the pool
- King-sized 4-poster bed
- Marble bathroom with a double shower for 2
- Private Jacuzzi with indoor and outdoor access
- Bathrobes and slippers
- Large sofa
- Flat screen TV and DVD player
- Alarm clock with iPod dock
- Minibar
- Coffee and tea making facilities
- Hairdryer
- Telephone
- Iron and ironing board
- In-room safe
- Air conditioning
Terrace Suite with Plunge Pool
- Furnished terrace with plunge pool
- King-sized 4-poster bed
- Marble bathroom
- Private Jacuzzi and open-air shower
- Bathrobes and slippers
- Sitting area with large sofa
- Flat screen TV and DVD player
- Alarm clock with iPod dock
- Minibar
- Coffee and tea making facilities
- Hairdryer
- Telephone
- Iron and ironing board
- In-room safe
- Air conditioning
Excellence Club Junior Suite Pool View
- Premium location in the resort
- Exclusive access to Excellence Club privileges and Lounge
- Furnished balcony or terrace
- King-sized 4-poster bed
- Marble bathroom with a double shower for 2
- Private Jacuzzi with indoor and outdoor access
- Bathrobes, slippers and luxury toiletries
- Large sofa
- Flat screen TV and DVD player
- Alarm clock with iPod dock
- Premium minibar
- Nespresso machine and tea making facilities
- Fresh fruits and petit fours
- Complimentary newspaper
- Hairdryer
- Telephone
- Iron and ironing board
- In-room safe
- Air conditioning
- Dedicated concierge
- Free Wi-Fi
All-Inclusive
Guests choosing the all-inclusive package at Excellence Playa Mujeres receive a 24-hour service that includes the following:
- Breakfast, lunch and dinner at 1 of 10 dining venues
- Drinks available at 11 bars throughout resort
- Snacks during the day
- Takeaway wood oven pizza
- Unlimited natural fruit juices and soft drinks
- Unlimited international premium and locally branded alcoholic drinks
- 24-hour room service
- Pool and beach waiter service
- Non-motorised water sports including paddle boarding, snorkelling and windsurfing
- Introductory scuba diving lesson
- Access to the fitness centre
- Access to the tennis courts
- Daily activities and evening entertainment
- Welcome cocktail and cool towel
- Free Wi-fi
Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.
Excellence Club
The ultimate luxury experience can be found at the Excellence Club in Playa Mujeres. Guests staying in these suites will enjoy the following privileges:
- Exclusive access to the Club Lounge
- Snack buffets and drinks available in the lounge
- 1 Aqua Wellness Spa treatment per person, per stay
- Access to 2 private pools and 2 independent Jacuzzis
- Premium suite with the best views in resort
- Premium minibar in-suite
- Fresh fruits and petit fours in-suite
- Luxury Bvlgari toiletries in-suite
- Complimentary beach bag
- Fresh flowers on arrival
- Sparkling wine on arrival
- Upgraded room service menu
- Complimentary daily newspaper
- Express check-in and check-out service in the lounge
- Private concierge service
- Access to computers and Wi-Fi in the lounge
Please note that details are subject to change. You will be provided with full details of the Excellence Club on arrival at the hotel.
4.9
Google reviews (13916)
Celia Friedman
We have received some of the best service we’ve ever had! The staff is hard working and extremely friendly. In particular, Alejandro helped us out at the Excellence club pool every day, ensuring we always had drinks and just chatting with us about life. Alan, at Magna, was a fantastic server and had a wonderful impact on our vacation. Last, but not least, Jorge, at the Excellence club bar was fantastic! He remembered our drink orders and would have our drinks ready before we could even ask for them! He also would come up to us in the lounge and fill up our drinks before we even finished them. Overall, everyone was amazing and made our vacation perfection!
Anna Baker
I absolutely love everything about this resort. Amazing rooms, great entertainment, and exceptional service from all staff.
That said, the beach service is by far the best. Josue, Alejandro and Emmanuel provided my husband and I with the best vacation experience ever. These guys need a bonus or raises. They have gone above and beyond to insure everyone on the beach has everything they need for a most relaxing vacation. We’re only half way through our vacation and I already want to book my next trip here. Definitely look forward to a return trip in the (hopefully) near future.
Julie Bostick
Pool #9 Alex! We spent the week in building 9 and we were by the pool a lot. Alex was a great server and made our time at the excellence enjoyable! He was friendly and quick to help us with whatever we needed.
Alejandro in the club beach area was also very friendly and helpful. We shared many fun conversations and he provided good feedback about the island that we visited.
Our last day on the beach, Cesar made us feel extremely relaxed and very sad to be leaving! We’ll hopefully see him again soon.
Scott Bostick
This is our third stay with Excellence at this location. We came for our honeymoon, 5 year anniversary, and 10 year anniversary. Every time we are extremely pleased and never want to go home. As someone who enjoys a great guest experience I am always pleased with the service we are provided. From the cleanliness of the rooms, to the grounds and restaurants. This visit we tried out the rooftop terrace with plunge pool and even though the pool is a little chilly at this time of year the view from the roof is incredible.
Sadly this time when I got here I was not feeling well and so bummed my vacation may be ruined. My wife looked into possibly going to the doctor on site and made a call for me. He actually came to our room, checked me out and prescribed me medication to help me feel better. A couple of days later I was almost 100%. Never thought I would need that service but so glad we took advantage of it. They even worked with our health insurance to help minimize costs.
They are so good about coming to your room when you are gone and tidying up or doing turndown service at night. We don’t drink alcohol so they always stock our fridge with extra snacks like M&M’s and Snickers Bars and cold sodas and waters. I wish I could brag on them by name but they are like ninjas that swoop in when you are gone.
Every visit we visit the spa for the aqua therapy and massage but this time I received the best massage I’ve ever had in my life from Gloria. It really helped me get back to feeling better and made me want to come back the next day.
We received great service on the beach and by the pools as well. As club members we were able to enjoy the beach from a cabana bed and had people continuing to check on us without being too much. Some of the great ones were Alejandro and Cesar (on the beach) and Alex (at pool 9). There were several others that were great but I couldn’t remember their names. We are sad this is our last full day here but will definitely be back again.
p.s. the scents and smells here are great and make the stay more relaxing. But I do miss the precious scent from the past I think it was better!
David Anderson
This place is amazing. My wife and I came here for a week in March of 2025. This was a much needed break from Chicago weather. We did an Excellence Club room and do not regret it. This is customer service that the United States used to have at Disney World or other premier locations but have lost due to complacency. This resort truly lives up to its name of Excellence. Each worker, from our maids to servers to supervisors wanted to make sure we had an excellent experience. Alejandro and David in the Excellence Club areas checked on us multiple times without being intrusive. They were informative and also provided us the resources we desired for a great “excellent” stay. Food, drink, entertainment, beaches, and accommodations were all great. We hate to leave this place but will be coming back.
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