Overview
Immerse yourself in the beauty and wonder of Mexico’s spellbinding Riviera Maya with a stay at the magnificent Fairmont Mayakoba, a luxurious 5-star haven of pleasure and relaxation in Playa del Carmen. Surrounded by 240 hectares of lush tropical ...
Immerse yourself in the beauty and wonder of Mexico’s spellbinding Riviera Maya with a stay at the magnificent Fairmont Mayakoba, a luxurious 5-star haven of pleasure and relaxation in Playa del Carmen. Surrounded by 240 hectares of lush tropical forest, glistening lagoons and crystal-clear Caribbean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite and savour seasonally-inspired menus to satisfy any craving in a myriad of top-class restaurants. Relaxing nights await in your beautifully-appointed room or suite which will feature a myriad of superb amenities and you’ll dine in a choice of fabulous eateries where Mexican, American. Korean and Italian are among the gastronomic delights which await. Catch some rays on the golden sandy beach beside the hotel, enjoy a refreshing dip in the choice of glistening swimming pools or succumb to head to toe pampering in the sumptuous spa. A host of other excellent amenities at Fairmont Mayakoba include a beauty salon, archery range, water sports and a lively kids clubs to keep the little ones entertained.
How far is the nearest beach?
The resort is next to a long sandy beach.
Distance from the airport
Cancun International Airport is approximately 48km away from Fairmont Mayakoba.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Restaurant]( "All-Inclusive")
Restaurant
![Kids Club]( "Kids Club")
Kids Club
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Waterpark]( "Water Slide")
Waterpark
![For Families]( "Family-Friendly")
For Families
All-inclusive
Unlimited dining and premium beverage service at Restaurants and Bars: *Gaia, *Tauro, *Ki Beach Bar, La Laguna, HIX Bar and Lounge, Las Olas Bar, Aqua Bar, and La Laguna pools, Beach service during operating hours. Mini Bar with soft drinks, local and imported beer, water, light snacks, and sweets are available for your enjoyment in the comfort of your room. A few specialty menu items (shown with * in the menus). Service is by the glass (bottles are not included). Includes in-room dining from 7 am to 10 pm subject to a $5 USD delivery and 15% service charge. Some outlets are subject to controlled capacity and permitted occupancy.
Traveling with children?
- Up to two children ages 17 and under stay free sharing the same room with their parents
- Three hours of activities daily at the Kids Club for children ages 5-11
- Children 5 and under dine for free when accompanied by an adult and selecting from our delicious Children’s Menu at Fairmont Mayakoba’s restaurants
Please note: This package does not include meals for children 6-17; the Luxury All Inclusive plan for children will be added at a special promotional price during the reservation process
Exclusions
- Café Maya, El Camaleon (club house and golf course), Fairmont Spa, food and beverage at Rosewood, Banyan Tree or Andaz, are not included.
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Bassano
- Italian cuisine
- Serves dinner
Cantina Esmeralda
- Mexican cuisine
- Serves lunch
Fuego at Maykana
- Delicious fare prepared on a wood fire grill
Laguna
- Mexican cuisine
- Serves breakfast and dinner
Tauro Steakhouse
In-Room Dining
- Delicious food served in your room, terrace or balcony
Ki Beach Bar & Korean BBQ
- The ultimate Korean grill experience
Hix Bar & Lobby Lounge
- Light bites and drinks in a casual indoor/outdoor venue
- Overlooks the water canals of Mayakoba
Cielo at Maykana
4.7
Google reviews (2678)
Marie Rojas
I’m here now on day 2. The grounds are beautiful and staff is friendly. However, the concierge/butler service has been a total miss for a 5 star hotel. I contacted the concierge in advance to book a few dinner and activity reservations. I had to reach out multiple times to get a confirmation. Once we arrived, we met with the concierge who recommended two additional dinner reservations - we never received a confirmation. Later in the day, I heard from our butlers and I asked for confirmation on the two remaining dinner reservations and have not heard back...all day! Called the concierge in the lobby only to be told they would check with our butler. One of the reasons I upgraded our room was for the butler service, but I’m finding that it’s not worth it. I already did all of the work of arranging most of our dinner and activity reservations directly with the concierge in the lobby and cannot even get the butlers’ assistance on the final two dinner reservations. Don’t waste your money and maybe try another one of the Mayakoba properties if you’re looking for a true 5 star experience. I’ve had better service at Paradisus, Beloved, Four Seasons, and Hard Rock.
Jody Robbins
We've been on many family vacations, but this was one for the ages. I couldn't believe the number of pools and how they were so well set up for families with young children. The spa was fantastic and I highly recommend budgetting extra time so you can enjoy their outdoor hot tubs and cold plunges. We loved the bikes and all the lush greenery surrounding our casita. Definitely we'd love to return.
Megan Hoper
I loved it here. I was sad to leave after ten days of bliss. Miguel, our butler and his assistant, Rodrigo (I’m so sorry if I got your name wrong, it’s been a while since we were there and my memory of names is horrendous) went above and beyond to make our stay exceptional. Manuel, our favorite man of transportation, felt like a friend and we miss his positive attitude and pure friendliness. I hate to say, I didn’t love the food at this resort, but it’s forgivable because of all the other amenities at the resort. You’re in the jungle at one moment and at the beach after a quick golf cart ride. The ladies at the spa, I’m so sorry we forgot your names, I truly apologize, but they were wonderful and we had a much needed relaxing couples massage. Thank you to both of you. I would definitely stay here again, I’ve never been treated so well at a resort, and I have never been at a resort where the staff is so unbelievably friendly. By day three, the hostesses knew our names and it made us feel special. Thank you to everyone who made our stay so perfect, and you are the one resort I will consider to returning if I am lucky enough to return to Riviera Maya.
Katie Ernst
We loved our first stay at the property. It feels like it's in the middle of nowhere, in the best way. The facilities and pools were top notch. The staff, to a person, was awesome and engaging. As a design junkie, I was particularly obsessed with the lobby bar.
Aaron Griffin
This property was beautiful. We enjoyed our walks and thought the food was pretty good. The service was awful. We found the quickest way to get coffee, food or a drink was through in room dining. There were multiple times we left the restaurant because we were not served and ignored for 15+ minutes. Not enough people working the bars. Not enough places to get coffee in the morning. It shouldn’t take 45 minutes to get an ice coffee from the coffee shop. There should be more people working or more options for coffee and drinks. The “all inclusive” did not feel all inclusive as we couldn’t get food between 11 pm to 7 am. The communication on this was confusing. We also arrived early and had to wait 4 hours until noon for our all inclusive to start. The whole experience felt like we were getting nickel and dimed rather than a nice vacation to relax. I don’t want to have to think 2 hours in advance to figure out how I can get a meal or a simple cocktail, or if it even is covered by the all inclusive. Increase options and service and reduce all the fine print on the all inclusive. We will not be coming back.
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