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    Back   Home     Destinations     Caribbean     Mexico     Hard Rock Hotel Riviera Maya
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (17862)
Best Price From £1249pp
Sep 2025
£1249 pp
All Inclusive
Oct 2025
£1429 pp
All Inclusive
Nov 2025
£1559 pp
All Inclusive
Dec 2025
£1559 pp
All Inclusive
Jan 2026
£1609 pp
All Inclusive
Feb 2026
£1599 pp
All Inclusive
Mar 2026
£1619 pp
All Inclusive
Apr 2026
£1559 pp
All Inclusive
May 2026
£1499 pp
All Inclusive
Jun 2026
£1649 pp
All Inclusive
Jul 2026
£1679 pp
All Inclusive
Aug 2026
£1949 pp
All Inclusive
Sep 2026
£1739 pp
All Inclusive
Oct 2026
£2069 pp
All Inclusive
Nov 2026
£1819 pp
All Inclusive
Dec 2026
£1969 pp
All Inclusive
Jan 2027
£2019 pp
All Inclusive
Feb 2027
£2089 pp
All Inclusive
Kids Stay Free *
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Kids Stay Free *

Kids Stay Free *
*Kids Stay Free when travelling between 01/07/2025 - 17/12/2025.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off and 2 Kids Stay Free *
*Up to 35% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (17862)
Jason Roberts
We were so excited to arrive for our family of 4 vacation. Issues from the word go.... Upon check in, they didn't have record of us booking a Deluxe Grand 2 Bedroom Sky Terrace, just a basic room. Proceeded to tell us we must of booked through a 3rd party. We booked direct and I showed them the confirmation email. Approximately 30 min later they found our reservation and gave us our room. Room was in a construction zone, wet paint, long walks through construction gates etc. The room... supposed to be 1900 sq ft. Well, that includes a 1000 sq ft patio with 1 chair. 900 sq ft for a family of 4 not so great. Everything at this property revolves around you signing up for their Legendary breakfast. After kindly declining, we were called both mornings at 8:00 am to come receive our welcome packet to the hotel. A 30 min push to get you to their daily time share breakfast. At the waterpark, we found 2 chairs that were not reserved, placed our stuff down and tried to enjoy the park even though half the slides were closed. We see a butler place a reserved sign on 2 chairs next to ours. A family arrives and tells us we need to move because they reserved 4 chairs and they are Legendary Members. I informed them that we were there before the butler placed the signage. Fast forward, management asks us to relocate because Legendary members have first rights. Legendary Members will also by-pass you at dinner when your waiting for a table. All this after being told no reservations etc. I believe many of their reviews are AI driven, we had a horrible experience and would not recommend unless you have Legendary Status. We paid full rate, and checked out 2 days into the trip. Book with care.
Carmen Acevedo
My husband and I celebrated our anniversary here and it couldn't have been more perfect. The staff went above and beyond to make our evening special, even bringing us a complimentary dessert with a sweet message. Highly recommend for any special occasion! A very special mention goes to Roger Perez - Rock Shop. Attentive, helpful, respectful, and a gentleman with a big heart! What a satisfaction when someone treats you with such kindness.
Jessica Toberman
Hard Rock Hotel Riviera Maya is a place I would highly recommend to visit. The rooms are clean with multiple amenities and provide a great view of all the scenery the resort has to offer. The staff is amazing and was so helpful in helping us get everything we need. Our butlers were Moises and Paola and they quickly and efficiently handled everything we asked as well as consistently checked on us with a smile on their faces. Omar at the adult side pool was amazing and would get us drinks/food before we even asked for them and was willing to help whenever we needed it.
Leonardo Galeano
My experience in the hotel was really good, the service is what makes that experience so memorable. My only point of contention was the rooms, they have a moldy smell that takes you out a bit from what otherwise was a great time. I may add that the staff was really helpful and I got move at the end 3 times. But that’s not on the staff that was really attentive and ready to help. So to summarize The hotel has really nice spots and for the family has a lot to offer. The staff is a bright spot in the whole experience but just be careful with the rooms.
Craig Kassing
My wife and I went back for the fourth time to enjoy the adults only heaven experience. First off the staff, there is by far the best of any resort in any location that I've ever been at. They treat you with respect and truly seem to enjoy their jobs as they make your week the best possible. Resort took the old heavens area for adults only and turned it into family and created a new adults pool with its own events. The pool is smaller but they did a good job keeping the party going. Negatives ... If you want to go to dinner with only adults, there is normally only one restaurant now that is adults only to choose from out of roughly the eight that are available. The family side is absolutely rocking but if you're looking for adults only without kids, this may not be what you're looking for. Resort credit. The kick is you used to be able to use resort credits on trips, spa, and pretty much everything within the resort with a 25% tax on what you ended up choosing. Now it's 35% and there are very few things that you can use your resort credit on. The special meals they have at the resort, the gift shops, pretty much everything but a very few items do not accept resort credit. It's a marketing hook that's definitely in my opinion, is getting the wrong response. The resort continues to try to get you to sit through a meeting to buy into points to come back and when they say it's 90 minute meeting, nope it's roughly about 3 hours. Again, if they just were straight up honest on it, they might get a little more respect from those that are visiting the resort. So booking at this location and enjoying the music. The food and the wonderful service is definitely a plus. Just understand what you're getting into and you'll be fine.
More...

BEST PRICE FROM Flight & Hotel
£1249pp
Sep 2025
£1249pp
All Inclusive
Oct 2025
£1429pp
All Inclusive
Nov 2025
£1559pp
All Inclusive
Dec 2025
£1559pp
All Inclusive
Jan 2026
£1609pp
All Inclusive
Feb 2026
£1599pp
All Inclusive
Mar 2026
£1619pp
All Inclusive
Apr 2026
£1559pp
All Inclusive
May 2026
£1499pp
All Inclusive
Jun 2026
£1649pp
All Inclusive
Jul 2026
£1679pp
All Inclusive
Aug 2026
£1949pp
All Inclusive
Sep 2026
£1739pp
All Inclusive
Oct 2026
£2069pp
All Inclusive
Nov 2026
£1819pp
All Inclusive
Dec 2026
£1969pp
All Inclusive
Jan 2027
£2019pp
All Inclusive
Feb 2027
£2089pp
All Inclusive

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