Overview
With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...
With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.
Distance from the nearest beach
The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.
Distance from the airport
The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Gym")
Gym
![Beach]( "Private Beach")
Beach
![Shuttle]( "Shuttle to and from Golf Course")
Shuttle
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Kids’ Club")
Kids Club
![Adults-Only]( "Adults-Only Section")
Adults-Only
![For Families]( "Family-Friendly")
For Families
![Waterpark]( "Waterpark")
Waterpark
Deluxe Gold (Hacienda Adults and Kids)
- Balcony with hammock and garden view
- King-sized bed or 2 double beds
- Bathroom with shower and amenities
- Hydro spa tub
- Complimentary Wi-Fi
- Satellite TV
- Air conditioning
- Telephone
- Safe
- Bluetooth alarm clock radio
- Minibar (stocked with sofa, juice, bottled water and domestic beer)
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- 24-hour room service
- Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
- Balcony with hammock and garden view
- 2 double beds
- Bathroom with shower and amenities
- Hydro spa tub
- Complimentary Wi-Fi
- Satellite TV
- Air conditioning
- Telephone
- Safe
- Bluetooth alarm clock radio
- Minibar (stocked with sofa, juice, bottled water and domestic beer)
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- 24-hour room service
- Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
- Balcony with hammock and garden view
- 2 double beds
- Bathroom with shower and amenities
- Hydro spa tub
- Complimentary Wi-Fi
- Satellite TV
- Air conditioning
- Telephone
- Safe
- Bluetooth alarm clock radio
- Minibar (stocked with sofa, juice, bottled water and domestic beer)
- Coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- 24-hour room service
- Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
- Direct access to semi-private swimming pool
- Balcony with garden view
- King-size bed
- Bathroom with shower and amenities
- Hydro spa tub
- Complimentary Wi-Fi
- Satellite TV
- Air conditioning
- Telephone
- Safe
- Bluetooth alarm clock radio
- Minibar (stocked with sofa, juice, bottled water and domestic beer)
- Espresso/American coffee maker
- Bathrobes and slippers
- Hairdryer
- Iron and ironing board
- 24-hour room service
- Turndown service (upon request)
Heaven Benefits
Guests staying in adults-only Heaven rooms are entitled to the following:
- Exclusive accommodation
- Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
- Access to adults-only Eden beach and Jacuzzi
- Access to adults-only Faro restaurant
- Priority reservations at UMO and WAI restaurants
Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.
All-Inclusive
The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:
- Luxury accommodation
- Unlimited casual and a la carte dining
- Unlimited beverages
- Complimentary Wi-Fi
- 24/7 room service
- Land sports
- Use of fitness centre and jogging track
- Pool and beachside service
- Daily activities
- Evening entertainment
- Complimentary parking
- Unlimited phone calls to US and Canada
- Private function concessions
- Gratuities included
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Up to 35% off
Up to 35% off
Up to 35% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 17th December 2025 Minimum 5 Nights apply. **Blackout Dates Apply
4.6
Google reviews (16525)
Susan Watson
Our two butlers were excellent. Paola contacted us daily to check on our stay and to see if we needed anything. We also saw her everyday at the pool just checking in. Moises did a great job making sure that we were able to make the most of our dinners and evenings. We had reservations each dinner and even front row seats to shows.
At the pool, Jorge tended to our every need including food at the pool area. He was extremely friendly and we never sat with empty drinks. We loved the time here with him, he became a part of our 11 person team. Kudos to Jorge!!!! Also, Oscar was a much needed add in for additional relaxation pool side. He was awesome.
My husband and I had a great week of fun in the sun and it was largely due to the above mentioned employees. I highly recommend them all for a special experience. Thank you all!
Added photo with a new friend, Jorge💖
Dawn Weckerle
The hotel was great and the food was good too but what we really appreciated was the service. Our butlers, Diego and Mauricio, were top notch. They stopped by the pool to check in with us every day. They took care of changing reservations when needed and made sure we had the best seats at the pool everyday. They gave us recommendations for their favorite restaurants. My son ended up needing to see the doctor and they worked together to get him the medicine he needed.
They were amazing and I would recommend the hotel, Diego and Mauricio any day.
Yaniv Atiya
⭐️⭐️⭐️⭐️⭐️ Hands down, the best resort I’ve been to!
From the moment you arrive, Hard Rock Hotel Riviera Maya impresses with its stunning, well-maintained property and top-notch service. The staff is incredibly kind, courteous, and always available to help, making the experience even more enjoyable.
The dining options are fantastic—unlike many other resorts, you don’t usually need reservations, so you can easily explore all the à la carte restaurants. The food is excellent, with great variety and quality.
The accommodations are spacious, clean, and comfortable, with everything you need for a relaxing stay. There’s no shortage of activities for both adults and kids—plenty to keep you entertained without even leaving the resort! The entertainment is nonstop, with something happening at all hours of the day and amazing shows every night.
But what truly sets this place apart is the vibe—the atmosphere is electric, fun, and inviting. Whether you’re looking to relax or party, this resort has it all.
I would absolutely go back and highly recommend it to anyone looking for an unforgettable vacation! 🎸🌴🔥
Christina Lopez
My family and I enjoyed this resort so much! Abraham was our waiter at the market and he was so attentive and had a great personally. We enjoyed seeing him at breakfast everyday! Ricardo was a waiter by the pool bar who was excellent! He made sure to keep all the drinks you wanted coming! Enrique made the best drinks by the pool bar! The food was delicious! Entertainment was amazing there was something for all ages! I have a 1 yr old and 12 yr old and they both had a great time!
Steven Brenckle
We spent a week here for our honeymoon at the Heaven side of the resort in March of 2025. We couldn't have been more pleased with the experience. They truly go out of their way to accommodate you every step of the way from airport pick up all the way to airport drop off. They are a well oiled machine and extremely friendly.
We spent the majority of our days at the Eden pool where Oscar and Osvaldo (Ozzy) made sure our drinks were never empty and we never went hungry. The swim up bar is well staffed and they are extremely attentive, rarely waited more than a minute to get a refill there. Excellent variety of music and even a live band on Sunday afternoon.
We are planning on going back again next year, no question!
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