Close

Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
Search
phone icon
Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (18125)
Best Price From £1509pp
Nov 2025
£1729 pp
All Inclusive
Dec 2025
£1509 pp
All Inclusive
Jan 2026
£1709 pp
All Inclusive
Feb 2026
£1729 pp
All Inclusive
Mar 2026
£1719 pp
All Inclusive
Apr 2026
£1669 pp
All Inclusive
May 2026
£1649 pp
All Inclusive
Jun 2026
£1719 pp
All Inclusive
Jul 2026
£1739 pp
All Inclusive
Aug 2026
£1759 pp
All Inclusive
Sep 2026
£1649 pp
All Inclusive
Oct 2026
£1699 pp
All Inclusive
Nov 2026
£1779 pp
All Inclusive
Dec 2026
£1889 pp
All Inclusive
Up to 37% Off and $200 Resort Credit*
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 37% Off and $200 Resort Credit*

Up to 37% Off and $200 Resort Credit*
*Up to 37% Off & enjoy $200 Resort Credit to spend at the hotel when travelling between 01/07/2025 - 17/12/2025. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 35% Off and 2 Kids Stay Free *
*Up to 35% Off & 2 Kids under the age of 12 stays free when travelling between 18/12/2025 - 16/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.6 Google reviews (18125)
David Currie
Just returned from a fantastic time at Hard Rock Riviera Maya. From the moment we arrived to the moment we departed we received excellent service from Naef & Gabriel who both went above and beyond to ensure that our stay was the best it could possibly be. All staff we interacted with were very polite and professional. Our room was clean and comfortable. The room staff were very attentive each day. You could see that works were being done to make improvements around the resort but these did not interrupt our stay at all. All restaurants we tried were great with a good choice of dishes. Our personal favourite was Zen. Spent most of our time at the main pool which was always clean with activities throughout the day which were great. Would definitely visit Hard Rock Riviera Maya again!
Shavonne Hunter
My fiancé and I spent over two years planning our dream destination wedding at Hard Rock Riviera Maya. We had a guest list of over 100 people and a budget of about $25,000+. I want to start by saying that our Miami coordinator, Vanessa, was absolutely amazing. She was responsive (always got back to us within a day), organized, and genuinely cared about helping us through every step. If the entire process had stayed with her, this review would probably be 5 stars. She truly represented what great customer service should look like. Things unfortunately changed when we were transferred to our on-site coordinator, Karina Martinez. Communication stopped completely for over a month during an important part of the planning process. We had already paid our deposit and were preparing to finalize our décor, reception, and welcome party details through her. Despite multiple follow-ups, we received no responses — until I mentioned we were considering cancelling, and then we heard back within five minutes. At that point, it became too stressful to move forward with confidence. Between the communication issues, travel concerns, and the risk of losing money if guests backed out (since we’d still be responsible for major event costs), we made the difficult decision to cancel before paying more into it. We were truly heartbroken after investing so much time and excitement into this, but it was the right choice for us. The property is stunning and has the potential to offer an incredible experience, but consistent communication is absolutely key — and sadly, that was missing at the most important stage. If you’re planning a wedding here, I recommend confirming who your on-site coordinator will be early on and making sure they stay in regular contact. That makes all the difference between a smooth and stressful experience.
Mark Crandall
Butlers Daniel and Fernando were excellent! Pool service from Ricardo, Eduardo, Esperanza was superb daily. Stayed 8 nights with a few showers in the afternoon a couple of days but did not hinder us enjoying our vacation. Visited in 2022 when they were building the new Restaurants Umo and Wai. This visit we were able to experience them. Great decor inside much like Unico which we appreciated. Bar service from Dago before dinners was on point. These folks work hard and make sure you compensate them for the excellent service you will experience during your visit. Cheers!!
John Ruehle
Service and staff were great. Most food was good. Rooms were good except for dirty floors. The house shoes they give you are needed and hot tub I had to clean 2 times before I could use it, the jets haven’t been cleaned and sanitized in a long time if at all. I would definitely return here again
Gisela Catano-Mahoney
Great resort, this is one of our favorite Legendary Hard Rock resorts, that is why we keep going back. The service is great,our butler's Moisas & Paola were very attentive & kind. Great for family & couples. We were there for I r the legends of paradise event & that was fun. We stayed on the Heaven side which is for adults only, building one. The only issue we had was we were put on the 3rd floor which was a little hard for us as the elevator was on the other side of the building. Look forward to returning!! Gisela Catano- Mahoney USA
More...

BEST PRICE FROM Flight & Hotel
£1509pp
Nov 2025
£1729pp
All Inclusive
Dec 2025
£1509pp
All Inclusive
Jan 2026
£1709pp
All Inclusive
Feb 2026
£1729pp
All Inclusive
Mar 2026
£1719pp
All Inclusive
Apr 2026
£1669pp
All Inclusive
May 2026
£1649pp
All Inclusive
Jun 2026
£1719pp
All Inclusive
Jul 2026
£1739pp
All Inclusive
Aug 2026
£1759pp
All Inclusive
Sep 2026
£1649pp
All Inclusive
Oct 2026
£1699pp
All Inclusive
Nov 2026
£1779pp
All Inclusive
Dec 2026
£1889pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote