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  Back Home Destinations Caribbean Mexico Playa Del Carmen Hotel Xcaret Mexico   
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Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (19040)
Best Price From £2579pp
Nov 2025
£2949 pp
All Inclusive
Dec 2025
£2879 pp
All Inclusive
Jan 2026
£2849 pp
All Inclusive
Feb 2026
£2859 pp
All Inclusive
Mar 2026
£2759 pp
All Inclusive
Apr 2026
£2659 pp
All Inclusive
May 2026
£2739 pp
All Inclusive
Jun 2026
£2789 pp
All Inclusive
Jul 2026
£2749 pp
All Inclusive
Aug 2026
£2739 pp
All Inclusive
Sep 2026
£2579 pp
All Inclusive
Oct 2026
£2589 pp
All Inclusive
Nov 2026
£2889 pp
All Inclusive
Dec 2026
£3049 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more
Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services
All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation
Hotel Reviews
Google Logo 4.7 Google reviews (19040)
R K
Beautiful resort — absolutely massive (you can easily get lost exploring)! The food overall was about 3/5, but room service was excellent (5/5) and housekeeping came daily, which we really appreciated. Communication with staff could be a bit tricky at times since we don’t speak Spanish. Several of the directional signs around the resort weren’t very clear, which made it hard to find certain places — locating Bio was especially tricky, and we had to ask multiple staff members for directions. After it rained, a large puddle of water would collect outside our room and wasn’t cleaned up for quite a while — I almost slipped there a few times, so that’s something to watch out for. The shuttle buses between the hotel and parks were super convenient — they run every 20 minutes and make getting around effortless. Our favorite restaurants were Teatro, Costeru, Bio, Xin Gao, and Tama-mon — all had great food and service. We also tried Mercado, Trajnera, La Xentral, and La Cantina. We didn’t enjoy the buffets as much (like Mercado) because most dishes weren’t clearly labeled as vegetarian, which made it harder to choose. Also, while the staff asked about our dietary restrictions at every restaurant, the buffet staff didn’t offer much guidance on which dishes to avoid. They simply noted our restrictions but didn’t assist further, which made dining a bit confusing. Tip: Email the resort before your trip to request a wishlist. It’s really helpful for reserving certain parks and restaurants in advance, as some of them require bookings.
Stella Lai
Stay away. Not worth the money nor the hype. With the money we spent, we would have gotten way better service at a different hotel. We booked 3 rooms for a week. First, our requests for adjacent rooms for minor children were not met despite email confirmations prior to the trip. Once we got to the hotel, they gave us the option of paying extra to ensure adjacent rooms or wait for the rooms to be assigned at check-in time, and see if they can accommodate us. Of course, no accommodation. Second, at Cuevas, as soon as we declined to pay more for the surf and turf, the service from our waiter was nonexistent. We received more attention from the meat server than our actual waiter. Third, horrible room service. We had to repeatedly request for water for our rooms. I highly recommend staying at a different hotel and just pay to go to the water parks on your own. It would be a lot cheaper and less aggravation.
kylee pickering
Pure. Paradise. ✨ From the moment we arrived, it felt like stepping straight into a postcard. The resort is absolutely stunning — every detail is gorgeous, every view looks like it belongs on a travel magazine cover, and the service is flawless. The spa? Heaven. The food? Out-of-this-world good. Every meal was an experience — fresh, flavorful, and beautifully presented. Whether we were relaxing in the pool, exploring the grounds, or floating into a bliss coma at the spa, it was unforgettable. This is one of those rare places that truly exceeds the hype. 10/10 would happily move in. 🏝️🌿
Katherine Wasyliw
This was such an amazing experience! I have celiac disease and the staff is very knowledgeable and at every restaurant the first thing they ask is about allergies at the table. The waiters brought me special food when I asked for it and at every buffet if the person I spoke to wasn’t sure if it was gluten free they would bring the chef out from the kitchen. Great place for celiacs, great service and food and such an amazing place for families. We will be back!
jose lee
We rented 2 rooms but when we arrived they were from one end to the other. Concierge stated that we could upgrade for $1800 on top of what we had already paid even though steep we said yes our parent are elderly and need our assistance. After the 3rd day we recived a call from front desk that we had to move rooms due to ac maintenance on the whole building but we spoke to the people next and in front of us they stated that they weren't aware. That took 4 hours out of day. They want to up sale everything. I wouldn't go back even if it was half off. The service was good the park were ok.
More...

BEST PRICE FROM Flight & Hotel
£2579pp
Nov 2025
£2949pp
All Inclusive
Dec 2025
£2879pp
All Inclusive
Jan 2026
£2849pp
All Inclusive
Feb 2026
£2859pp
All Inclusive
Mar 2026
£2759pp
All Inclusive
Apr 2026
£2659pp
All Inclusive
May 2026
£2739pp
All Inclusive
Jun 2026
£2789pp
All Inclusive
Jul 2026
£2749pp
All Inclusive
Aug 2026
£2739pp
All Inclusive
Sep 2026
£2579pp
All Inclusive
Oct 2026
£2589pp
All Inclusive
Nov 2026
£2889pp
All Inclusive
Dec 2026
£3049pp
All Inclusive

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