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  Back Home Destinations Caribbean Mexico Playa Del Carmen Hotel Xcaret Mexico   
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Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (19257)
Best Price From £2619pp
Jan 2026
£2879 pp
All Inclusive
Feb 2026
£3089 pp
All Inclusive
Mar 2026
£3069 pp
All Inclusive
Apr 2026
£2879 pp
All Inclusive
May 2026
£2909 pp
All Inclusive
Jun 2026
£3069 pp
All Inclusive
Jul 2026
£3299 pp
All Inclusive
Aug 2026
£2749 pp
All Inclusive
Sep 2026
£2619 pp
All Inclusive
Oct 2026
£2629 pp
All Inclusive
Nov 2026
£2679 pp
All Inclusive
Dec 2026
£2689 pp
All Inclusive
Jan 2027
£3289 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more
Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services
All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation
Hotel Reviews
Google Logo 4.7 Google reviews (19257)
Lian Chang
We had a fabulous stay. The hotel grounds are an incredible fusion of nature and landscape architecture that make it really magical to explore. The food offerings are diverse and good, and the many parks and excursions make this trip as exciting or as relaxing as you want. The service is generally enthusiastic and warm (and with surprisingly good English, for those of us who don't speak Spanish). That said, the concierge and housekeeping service can require patience at times, and the bus system sorely needs to be rationalized to reduce waits and unnecessarily efficient routes--but this is manageable. Wanted to give a special shoutout and thanks to our waiter, Reyes, who provided a level of service that really elevated our experience at Azul Nogada. He shared his knowledge, made us feel so welcome, and was generally just a step above expectations.
Claire Belkot
Hotel Xcaret Arte is beautifully designed and the service and food were excellent. Everywhere you turn, there is beautiful art and thoughtfully designed spaces. The service was excellent and the food was incredible. I really don't have anything negative to say. One of the faucets in our bathroom sink began to drip but they came and fixed it right away. There was one time at check in where they offered us to join a time share breakfast but we politely declined and they never said anything else again. The Hibachi experience was my favorite. We were not able to get a reservation at Encanta but they told us to show up right when they open and ask if they can fit us in and they were able to do that. The nightly shows at the Forum were so entertaining! There were not very many people that watched them but I found them to be wonderful and enjoyed them very much! Nothing was ever too crowded, the pools were beautiful (so many to choose from!) and the beach was gorgeous. All of the service staff were kind and helpful or if they didn't understand you, they quickly went and got someone who could help. If you are looking for a beautifully decorated all inclusive resort with excellent service, book this place and don't even worry about it!
Bianca Girimonte
This hotel is a complete joke! It claims to be kid friendly when really it isn’t at all! Everything has age restrictions and limits! Which should really be listed online! I tried to call ahead months in advance to book reservations and was constantly met with long wait times or no answer. After emailing and following up multiple times I finally got half a response. Upon arrival I’m informed that they weren’t booked and now everything is completely sold out! It’s so big there’s no service anywhere you have to walk 20 minutes just to get a coffee! It’s crazy expensive which is completely fine but when the price doesn’t match what you get it’s extremely disappointing! The only thing this resort has is that it looks very grand and cool other that the way it “looks” it sucks!!
Ester A
We recently stayed at Resort Xcaret Mexico. The grounds are stunning, we had a pool swim up room, then switched to jump river suite. One of my issues was the beach area, they only have lounge chairs/umbrellas for Arte, you cannot get drinks from the bar either. The sun is very hot, it’s hard to enjoy the beautiful beach with no umbrella. There was a lot of confusion at Concierge, I had booked the catamaran to Isla Mujeres, I paid over $590, concierge gave me the wrong time to be at La Xentral. We missed the trip and did not receive a refund. Before heading out do your homework, make sure to make reservations at the restaurants. El Mercado has good service and a good selection of food.
Irene To
Unfortunately, this was one of the worst resort experiences I’ve ever had, especially considering the price. We booked as part of a wedding group, yet were completely separated from the rest of our group and placed in an entirely different, newly built section of the resort. This made check in more difficult than It needed to be and was a major inconvenience. Communication was a major issue. We were told that someone would reach out to help coordinate reservations and plans, but getting a response was extremely difficult. Emails and inquiries often went unanswered or took far too long to receive a reply, adding unnecessary stress to what should have been a smooth experience. Service throughout the resort was also disappointing. Staff members were often rude and unhelpful, which is not what I would expect from a resort at this price point. To make matters worse, someone in our group witnessed bar staff reusing cups, which is completely unacceptable and raises serious concerns about cleanliness and hygiene. Overall, this resort did not meet expectations in any way, and I would not recommend it—especially for group events or weddings.
More...

BEST PRICE FROM Flight & Hotel
£2619pp
Jan 2026
£2879pp
All Inclusive
Feb 2026
£3089pp
All Inclusive
Mar 2026
£3069pp
All Inclusive
Apr 2026
£2879pp
All Inclusive
May 2026
£2909pp
All Inclusive
Jun 2026
£3069pp
All Inclusive
Jul 2026
£3299pp
All Inclusive
Aug 2026
£2749pp
All Inclusive
Sep 2026
£2619pp
All Inclusive
Oct 2026
£2629pp
All Inclusive
Nov 2026
£2679pp
All Inclusive
Dec 2026
£2689pp
All Inclusive
Jan 2027
£3289pp
All Inclusive

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