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  Back Home Destinations Caribbean Mexico Playa Del Carmen Hotel Xcaret Mexico   
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Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (19099)
Best Price From £2769pp
Dec 2025
£3859 pp
All Inclusive
Jan 2026
£2839 pp
All Inclusive
Feb 2026
£2969 pp
All Inclusive
Mar 2026
£2979 pp
All Inclusive
Apr 2026
£2849 pp
All Inclusive
May 2026
£3029 pp
All Inclusive
Jun 2026
£3129 pp
All Inclusive
Jul 2026
£3409 pp
All Inclusive
Aug 2026
£2939 pp
All Inclusive
Sep 2026
£2769 pp
All Inclusive
Oct 2026
£2789 pp
All Inclusive
Nov 2026
£2879 pp
All Inclusive
Dec 2026
£2959 pp
All Inclusive
Jan 2027
£3299 pp
All Inclusive
Feb 2027
£3459 pp
All Inclusive
Mar 2027
£3409 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more
Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services
All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation
Hotel Reviews
Google Logo 4.7 Google reviews (19099)
Michael Watkins
Our second time at Xcaret Mexico. Would I recommend to a friend? Yes, with caveats. Pros: - Gorgeous architecture and views. - Nice room with fun details. - Great choice of restaurants including excellent breakfast buffets. - The included parks (in particular Xcaret and Xplor). - Most of the staff are great and speak English if needed. Cons: - 1 hour to check in is unacceptable. Marriott checks in guests in 2-3 minutes. It shouldn’t take them 10-15 minutes per person. - Concierge service was awful. We spent over two hours booking things and often our bookings weren’t honoured. Tip: get every booking and cancellation in writing as their IT systems seem to be from the 1980s. - Not enough signage. Cuevas and Bio are hard to find. Kids slide area is great but hidden. - Buses to parks are frustrating. The short distance from Xplor and Xcaret can take somehow 20 minutes as you drive all over the place, and they cram you in like sardines so most people are standing. Need a simple train system, or more boats and more buses. Overall a wonderful if frustrating experience. All of the above is fixable with a little investment.
Stacy Marquez
⭐️⭐️⭐️⭐️⭐️ Truly an Unforgettable Experience! We stayed at Hotel Xcaret Mexico to celebrate my dear friend Rose’s 50th birthday, and it was truly an experience we’ll never forget! The property is absolutely breathtaking and impeccably maintained, and the service was top-notch from start to finish. Every single person we encountered was kind, attentive, and made us feel genuinely cared for. Our amazing butlers — Bani, Alejandro, and Julietta — went above and beyond to anticipate our every need and make us feel right at home. The restaurants were incredible, with food that was beyond exquisite — every meal felt like a celebration. And the birthday party they helped create for Rose was hands down the most epic and beautiful event I’ve ever been to! We left feeling like part of the Xcaret family and honestly can’t wait to come back. I highly, highly recommend this resort to anyone looking for luxury, warmth, and unforgettable memories. 🌺
Ben Thomas
We booked a 7 night stay for our 20th wedding anniversary through Costco. I emailed the hotel twice, even tried to have Costco contact them but no response. We arrived and then waited almost 5 hours in multiple lines to ensure our booking was correct which it wasn’t. We were told they no longer do prior restaurant and excursion bookings unless you are a paid member. They sent a small dessert and it said “happy birthday” which was entirely wrong. We paid roughly $15,000 for this trip and feel we were baited into something that doesn’t not exist. Buyer be aware and read the reviews before booking.
R K
Beautiful resort — absolutely massive (you can easily get lost exploring)! The food overall was about 3/5, but room service was excellent (5/5) and housekeeping came daily, which we really appreciated. Communication with staff could be a bit tricky at times since we don’t speak Spanish. Several of the directional signs around the resort weren’t very clear, which made it hard to find certain places — locating Bio was especially tricky, and we had to ask multiple staff members for directions. After it rained, a large puddle of water would collect outside our room and wasn’t cleaned up for quite a while — I almost slipped there a few times, so that’s something to watch out for. The shuttle buses between the hotel and parks were super convenient — they run every 20 minutes and make getting around effortless. Our favorite restaurants were Teatro, Costeru, Bio, Xin Gao, and Tama-mon — all had great food and service. We also tried Mercado, Trajnera, La Xentral, and La Cantina. We didn’t enjoy the buffets as much (like Mercado) because most dishes weren’t clearly labeled as vegetarian, which made it harder to choose. Also, while the staff asked about our dietary restrictions at every restaurant, the buffet staff didn’t offer much guidance on which dishes to avoid. They simply noted our restrictions but didn’t assist further, which made dining a bit confusing. Tip: Email the resort before your trip to request a wishlist. It’s really helpful for reserving certain parks and restaurants in advance, as some of them require bookings.
Eriana Carolina Garcia Ferrer
SCAM!!!! They made me stay for a freaking presentation to sell me time shares, giving me a "courtesy catamaran trip " and making me pay 140$ to other trips. When I went to the "Catamaran" to Isla Mujeres and supposedly under water museum. They only sent me with a ferry ticket and when I called them, they simply washed their hands. After making spend since 7 in the morning in my freaking vacation time. Misleading Publicity! Don't go to this place! 0 stars. Would NOT recommend!!
More...

BEST PRICE FROM Flight & Hotel
£2769pp
Dec 2025
£3859pp
All Inclusive
Jan 2026
£2839pp
All Inclusive
Feb 2026
£2969pp
All Inclusive
Mar 2026
£2979pp
All Inclusive
Apr 2026
£2849pp
All Inclusive
May 2026
£3029pp
All Inclusive
Jun 2026
£3129pp
All Inclusive
Jul 2026
£3409pp
All Inclusive
Aug 2026
£2939pp
All Inclusive
Sep 2026
£2769pp
All Inclusive
Oct 2026
£2789pp
All Inclusive
Nov 2026
£2879pp
All Inclusive
Dec 2026
£2959pp
All Inclusive
Jan 2027
£3299pp
All Inclusive
Feb 2027
£3459pp
All Inclusive
Mar 2027
£3409pp
All Inclusive

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