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Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (18373)
Best Price From £2579.00pp
Apr 2025
£2689 pp
All Inclusive
May 2025
£2679 pp
All Inclusive
Jun 2025
£2939 pp
All Inclusive
Jul 2025
£3819 pp
All Inclusive
Aug 2025
£3029 pp
All Inclusive
Sep 2025
£2899 pp
All Inclusive
Oct 2025
£3079 pp
All Inclusive
Nov 2025
£3079 pp
All Inclusive
Dec 2025
£2989 pp
All Inclusive
Jan 2026
£2609 pp
All Inclusive
Feb 2026
£2589 pp
All Inclusive
Mar 2026
£2579 pp
All Inclusive
Apr 2026
£2719 pp
All Inclusive
May 2026
£3079 pp
All Inclusive
Jun 2026
£2909 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
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Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more

Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge


Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services

All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation

Hotel Reviews
Google Logo 4.7 Google reviews (18373)
Connie Vacalares
I have to say that this was one of the beautiful resort to be especially during the Day of the Dead festival. It was one for the books and a well themed resort I've been so far. The hotel was not cheap I should say, we decided to stay for 8 days to experience all their fun inclusive activities staying in their hotel. The restaurants and the food. I can give it a 3. 5 star ratings for the reason that I'm not a local. The food heavily leaned more on Mexican food. I do understand that they run with a theme. The option for a variety (for International offerings) was so scarce and 8 day stay was just turned out boring and tiring for us. But I have to give credit for the quality of the food they served. Service and amenities were definitely 4 stars. The resort was beautiful but what makes it special were the fabulous staffs you meet especially in the restaurant. Our housekeeper was by rotation I guess, and notes we left for request was amiss most of the time so we ended up calling for requests. I also have to give you a heads up about alcoholic drinks in room. You won't get it except for local beers in the fridge that they stocked up everyday. For Cocktails or hard drinks you need to go to the bars. It was one of the downside if you've experience a different kind of set up with other resorts, which was the case for us. Entertainment was close to nothing. After 6 pm, the entertainment you can get were from the restaurants who played live music while dining. There's a restaurant that becomes a club after 11 but not much fun. Pretty much the stay was worth it because the whole place was breathtaking with the Fun Inclusive activities they offer. If you are not a local, once is enough considering the price for staying was beyond our usual budget for even an all inclusive unless you'll fall for the time share which they will aggressively offer the moment you checked in. You just have to be firm and resolute. Other than that, it was still a fun and unique vacation experience we had.

Rafael Hernandez
A Decade in the Making — and 100% Worth It Hotel Xcaret Mexico had been on our travel list for over 10 years, and we finally made it — thanks to a generous discount from a friend who’s a member. Full disclosure: I travel often and typically avoid all-inclusive resorts and buffet-style dining like they’re airport food. But this place? It’s a complete game-changer. Every restaurant on the property was a standout — offering traditional, regional cuisine that was not only beautifully presented but genuinely exquisite. The seafood restaurant in particular was a highlight: fresh ingredients, elevated flavors, and top-shelf Tequila and Mezcal that made us feel like royalty without the robe. Service was flawless — a true 10/10. I could ask questions and make requests just using WhatsApp, and within minutes, someone was on it. Efficient, friendly, and thoughtful in a way that never felt forced. We were so impressed, we became members before we even checked out. Already booked our return trip for May 2025. That should tell you everything.

Mayra
Such an amazing stay and experience, you can do this as a group of adults or with kids and it’s an equally great time. I have zero complaints! Everything was so easy to maneuver. All of the parks are so good! We had the best time. My son requested a Santal cologne because it reminds him of this hotel. Some great memories were had! Highly recommend. Wish I had photos of the hotel.

Eliahu Salpeter
Worst Value for Money – Very Disappointed I stayed at Hotel Xcaret and left feeling completely let down. For a price of around $1400 per night, you'd expect exceptional service and quality — unfortunately, this hotel delivers neither. The rooms are poorly maintained and far from what you’d expect at this price point. They advertise 24/7 room service as part of the all-inclusive package, but good luck actually getting anything delivered. Most of my requests were ignored or simply never arrived. If you’re hoping for a peaceful, relaxing stay — forget it. The hotel hosts loud, disruptive shows late into the evening, making it nearly impossible to sleep, even if you're in your room trying to rest. Honestly, for $300 a night, this place might be considered decent, but for what they’re charging, it’s an absolute joke. I feel cheated and genuinely want my money back.

Justin Paquette
Hotel Xcaret Mexico is an outstanding resort and a wonderful option for those with families. The facility is clean, safe, stunningly beautiful and the staff is wonderful. The food options are plentiful and the food was great! (some sit-down options require reservations btw) and the buffet options are great for quick meals. The pools are outstanding and the river is fun to explore as a family. For adults, the pool-side bars are excellent. It's hard to overstate how great it is to have the 3 park options 10 minutes away by free shuttle. Absolutely wonderful. And Xel-Ha is an hour away and worth the shuttle ride. Two minor "watch outs" for those with young children (under 12 for example): 1. The rooms can be a bit noisy. The doors are heavy but aren't "quiet close" - they slam easily and loudly, and the hallways echo. So for children that go to bed early, there is a lot of noise from the hours of 9-11 as people wander, return from dinner, etc. And vice versa - hallway noise, door slamming, etc. starts again early. 2. There aren't really evening activities for kids who aren't teenagers and who can go to the "Kids Club" or whatever.


More...
BEST PRICE FROM Flight & Hotel
£2579pp
Apr 2025
£2689pp
All Inclusive
May 2025
£2679pp
All Inclusive
Jun 2025
£2939pp
All Inclusive
Jul 2025
£3819pp
All Inclusive
Aug 2025
£3029pp
All Inclusive
Sep 2025
£2899pp
All Inclusive
Oct 2025
£3079pp
All Inclusive
Nov 2025
£3079pp
All Inclusive
Dec 2025
£2989pp
All Inclusive
Jan 2026
£2609pp
All Inclusive
Feb 2026
£2589pp
All Inclusive
Mar 2026
£2579pp
All Inclusive
Apr 2026
£2719pp
All Inclusive
May 2026
£3079pp
All Inclusive
Jun 2026
£2909pp
All Inclusive

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