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    Back   Home     Destinations     Caribbean     Mexico     Playa Del Carmen     Hotel Xcaret Mexico

Located In: Playa Del Carmen

Hotel Xcaret Mexico

Google Logo 4.7 Google reviews (18124)
Best Price From £2579.00pp
Jan 2025
£2809 pp
All Inclusive
Feb 2025
£2829 pp
All Inclusive
Mar 2025
£3049 pp
All Inclusive
Apr 2025
£2899 pp
All Inclusive
May 2025
£2939 pp
All Inclusive
Jun 2025
£2939 pp
All Inclusive
Jul 2025
£3029 pp
All Inclusive
Aug 2025
£2669 pp
All Inclusive
Sep 2025
£2579 pp
All Inclusive
Oct 2025
£2639 pp
All Inclusive
Nov 2025
£2629 pp
All Inclusive
Dec 2025
£2659 pp
All Inclusive
Jan 2026
£3029 pp
All Inclusive
May 2026
£3119 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainfore...

The ultimate fun-packed holiday adventure awaits at Hotel Xcaret Mexico, a sensational all-inclusive retreat brimming with luxury, elegance and impeccable Mexican hospitality Playa del Carmen. Located in a prime position between the Mayan rainforest and the Caribbean Sea, this magnificent 5-star escape is a dream come true for couples, families and groups of friends craving an unforgettable holiday experience. When it’s time to dine you’ll savour gastronomic delights in a plethora of top-class restaurants where local and international fare will tantalise your taste buds. This fabulous hideaway boasts 900 exquisitely-appointed suites in 5 buildings which are themed on 5 important elements in the Mayan cosmovision, namely earth, fire, spiral, wind and water. The Hotel Xcaret Mexico complex features inlets, rivers, caves, jungle trails and 2 pristine sandy beaches where hours of fun in the blissful Mexican sunshine are assured. A myriad of amenities include a sumptuous spa for head to toe pampering, 11 glistening swimming pools, tennis and padel courts, 3 gym, a kids club, a bumper programme of live evening entertainment and access to all Grupo Xcaret parks.

How far is the nearest beach?

The resort boasts 2 pristine sandy beaches.

Distance from the airport

Cancun International Airport is approximately 64km away from Hotel Xcaret Mexico.

Pools
Restaurant
Bar
Restaurant
Gym
Kids Club
Spa
Wifi
For Families
Click to read more

Accommodation
Garden Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Ocean Front Family Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed or 2 double beds
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Spa River Suite
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • Volcanic stone tub on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge
Adults River Suite
  • Adults only
  • Terrace with hammocks and volcanic stone tub
  • Reading and rest area on terrace
  • King-size bed
  • Sofa bed with centre table
  • Dining area for 2
  • Jacuzzi
  • Full bathroom
  • Rain shower and shower with telephone
  • Steam room in shower
  • Telephone in WC
  • Premium organic amenities
  • Dresser
  • Hairdryer
  • Vanity mirror
  • Closet
  • Steam iron
  • Digital safety deposit box
  • Beach bag
  • Air conditioning
  • Mini bar and snacks
  • Coffee maker
  • Free Wi-Fi
  • Cordless telephone
  • 55-inch HDTV
  • Speaker
  • In-room dining
  • Turndown service
  • Concierge

Facilities

Facilities

  • Restaurants
  • Bars & lounges
  • 11 Swimming pools
  • Children’s pool
  • Spa and wellness centre
  • Kids club
  • Evening entertainment programme
  • 3 gyms
  • Training circuit in the rainforest
  • Tennis and padel courts
  • Steam bath
  • Solarium
  • Sun terrace
  • Sauna
  • Kayaking
  • Snorkelling
  • Stand-up paddleboarding
  • Chapel
  • Convention centre
  • Bike rental
  • Play area
  • Free Wi-Fi
  • Concierge services

All-inclusive

All-inclusive

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Mercado De La Merced

  • Buffet dining for for breakfast, lunch and dinner
  • 10 thematic dining stations

Chibali

  • International cuisine

La Trajinera

  • Mexican cuisine for breakfast, lunch and dinner
  • Delicious fare aboard a gondola-style boat

Xin-Gao

  • Asian cuisine for dinner

Fuego

  • Italian cuisine with a touch of Mexico
  • Breakfast, lunch and dinner

Las Playas

  • Casual venue for tasty comfort food
  • Lunch and dinner

Las Cuevas

  • Juicy meat cuts, vegetarian dishes and international specialities buffet for dinner

Ha’

  • Mexican cuisine
  • 9-course tasting menu
  • Adults only

Bio

  • Vegan fare for breakfast, lunch and dinner

Teatro Del Rio

  • 5 course pairing menu for dinner
  • Music and dance shows

Cantina Los Faroles

  • Mexican snacks, cocktails and mezcal

In-Room Dining

  • Meals delivered directly to your accommodation

Hotel Reviews
Google Logo 4.7 Google reviews (18124)
Jenni O'Brien
Xcaret is one of my most favorite resorts! Always friendly, clean, and safe. The staff is always more than accommodating. The food is always fresh and delicious. The spa is very professional and the therapists do a wonderful job. I can't wait for our next visit to the resort!

Yang Jin
Jan 2025: we went there for one week with three other families, a total of six children. On the third day, after dinner, four children who ordered the same meal got vomiting, fever, and stomach ache the following day. The Hotel manager asked me for USD 500 for the blankets because the kid vomited on them ( what kind of blankets cost 500 USD? ). To waive the charge for the blanket, we were asked to see their on-site doctors and pay by ourselves to get a report (USD 100 per person cost ). The hotel refused to pay for the doctor. We then filed a complaint and asked the hotel to investigate the food poisoning issue. The hotel's reply is 1. They will waive the $500. 2. After investigation, no other family reported the same issue. (I won’t file the complaint either if they are not been greedy try to charge us $500 usd for the blankets.) After I asked several times, they gave us a late checkout until 2:00 p.m. The experience is horrible.

Noe Fuentes
The scenery was beautiful but everything else was overpriced and over rated. The breakfast was ok and the waiters sucked definitely not worth the $21 per person. The river route was cool because it takes you through some underground tunnels. The lunch buffet we had was bland and the waitress sucked. For a family of four we spent a little over $1000 USD on a one day pass there and we definitely weren’t satisfied for what we paid.

Esteban Sohet
If I could give zero stars, I would. I was promised a rental car in exchange for a ‘free’ 90-minute tour of the hotel. Instead, it turned out to be the worst experience of my life. This so-called ‘tour’ was nothing but an extended sales pitch filled with manipulation and relentless pressure. They made it seem like the ‘exclusive’ offer was a one-time deal – luckily, we didn’t take it. To make matters worse, the promised car was never delivered, but I was still charged over $200 for a car I never saw! Despite multiple requests, I never received a refund. This is outrageous! Avoid this place at all costs. They lure you in with empty promises and end up charging you for things you don’t even get. It’s a scam

O O
We loved our stay here. There are TONS of activities and parks to visit (Xcaret is an absolute must), many dining options (our favorite was Xin Gao), loads of pop-up snack and ice cream carts all around the resort. I loved waking up to walk the beach in the early, then getting shots of fresh veggie smoothies after morning yoga in front of Bio. I love that I didn't have to drive or navigate anywhere because there are rides to and from the airport and different attractions. There's always some kind of entertainment going on in the lobby (we loved the Mariachi). The lobby was always busy but in fairness, we were there at the peak of the summer break. However, the ambience was not affected in any way and was made even more memorable by the different wildlife that would casually stroll past occasionally. We will be visiting again soon, we loved it that much!


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BEST PRICE FROM Flight & Hotel
£2579pp
Jan 2025
£2809pp
All Inclusive
Feb 2025
£2829pp
All Inclusive
Mar 2025
£3049pp
All Inclusive
Apr 2025
£2899pp
All Inclusive
May 2025
£2939pp
All Inclusive
Jun 2025
£2939pp
All Inclusive
Jul 2025
£3029pp
All Inclusive
Aug 2025
£2669pp
All Inclusive
Sep 2025
£2579pp
All Inclusive
Oct 2025
£2639pp
All Inclusive
Nov 2025
£2629pp
All Inclusive
Dec 2025
£2659pp
All Inclusive
Jan 2026
£3029pp
All Inclusive
May 2026
£3119pp
All Inclusive

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