Overview
Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...
Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.
How far is the nearest beach?
Hyatt Ziva Cancun is located next to the beach.
Distance from resort centre
A wide variety of shops, bars, cafés and restaurants can be found within a short stroll of Hyatt Ziva Cancun.
Distance from airport
Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Kids Club]( "Kids Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
![Kids Club]( "Children’s waterpark")
Kids Club
![Restaurant]( "All-Inclusive")
Restaurant
![Adults-Only]( "Adults-Only Zones")
Adults-Only
Resort View King
- Private furnished balcony
- King-size bed
- Queen-size sofa bed
- Sitting area
- Bathroom with rainfall shower
- Luxury bathroom amenities
- Television
- Telephone
- Radio
- Free Wi-Fi
- Air conditioning/heating
- Minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Alarm clock
- Iron and ironing board
- Evening turndown service
- Rollaway bed available (upon request)
Club Oceanfront Double
- Club Level benefits
- Private furnished balcony with sea view
- 2 queen-size beds
- Sitting area
- Bathroom with rainfall shower
- Luxury bathroom amenities
- Television
- Telephone
- Radio
- Free Wi-Fi
- Air conditioning
- Minibar restocked daily with water, beer, soft drinks and snacks
- Espresso machine
- Bathrobe and slippers
- Hairdryer
- Safe
- Alarm clock
- Iron and ironing board
- Evening turndown service
- Rollaway bed available (upon request)
Swim-Up King
- Direct access to semi-private pool
- Private furnished balcony
- King-size bed
- Queen-size sofa bed
- Sitting area
- Bathroom with rainfall shower
- Luxury bathroom amenities
- Television
- Telephone
- Radio
- Workspace
- Free Wi-Fi
- Air conditioning
- Complimentary minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Alarm clock
- Iron and ironing board
- Evening turndown service
- Rollaway bed available (upon request)
Turquoize Sky Oceanfront Master King (Adults-Only
- Turquoize benefits
- Private furnished balcony with hot tub
- King-size bed
- Sitting area
- Bathroom with walk-in rainfall shower
- Luxury bathroom amenities
- In-room tablet to reach your butler
- Television
- Telephone (complimentary phone calls within Mexico, to the US and Canada)
- Radio
- Workspace
- Free Wi-Fi
- Air conditioning
- Complimentary minibar restocked daily with water, beer, soft drinks and snacks
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Alarm clock
- Iron and ironing board
- Evening turndown service
- Rollaway bed available (upon request)
Club Oceanfront Master Suite
- Club Level benefits
- Personalised butler service
- Private furnished balcony with hot tub and sea view
- King-size bed
- Sitting area
- Dining area
- Bathroom with walk-in rainfall shower and separate bathtub
- Luxury bathroom amenities
- Television
- Telephone (complimentary phone calls within Mexico, to the US and Canada)
- Radio
- Workspace
- Free Wi-Fi
- Air conditioning
- Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
- Espresso machine
- Bathrobe and slippers
- Hairdryer
- Safe
- Alarm clock
- Iron and ironing board
- Evening turndown service
- Rollaway bed available (upon request)
Facilities
- Swimming pools (including an adults-only rooftop infinity pool)
- Children’s waterpark
- Restaurants
- Bars
- Fitness centre
- Spa (local charge)
- Hot tubs
- Sauna (local charge)
- Steam bath (local charge)
- Kids club
- Daily and nightly activities
- Yoga classes
- Pool games
- Themed parties
- Live entertainment
- Beauty salon (local charge)
- Concierge
- Meeting rooms and facilities
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
Turquoize
Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:
- Adults-only beachfront suites featuring balconies with private hot tubs
- VIP check-in, check-out and reception area
- Butler and concierge services
- Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.
Club Level
Guests staying in Club Level rooms are entitled to the following benefits:
- Private check-in and check-out in an exclusive area with concierge services
- Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
- Minibars restocked daily with water, beer, soft drinks and upgraded snacks
- Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
- Best views from the suites in the exclusive Club Level
- Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.
All-inclusive
The Hyatt Ziva Cancun all-inclusive programme includes the following:
- Dining at a variety of à la carte and buffet restaurants and innovative food carts
- Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
- 24-hour in-suite dining
- Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
- Live entertainment
- All resort taxes, gratuities and Wi-Fi access included
Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
La Bastille
- French cuisine
- Serves dinner
- Adults-only
- Dress code: Casual-formal
El Mercado
- International cuisine
- Serves breakfast, lunch and dinner, buffet style
- Dress code: Dry casual at breakfast and lunch, casual-formal at dinner
The Moongate
- Asian cuisine, from dim sum to stir-fry and teppanyaki
- Serves dinner
- Dress code: Casual-formal
Tradewinds
- Casual grill during the day, classic steakhouse at night
- Dress code: Dry casual during the day, casual-formal at dinner
Lorenzo’s
- Italian cuisine
- Serves lunch and dinner
- Dress code: Dry casual at lunch, casual-formal at dinner
Habaneros
- Delicious tacos and fresh ceviches
- Serves lunch
- Dress code: Dry casual
Chevy’s
- Classic American diner
- Serves lunch
- Dress code: Dry casual
Chef’s Table
- Six-course tasting menu
- Serves dinner
- Reservations required
- Dress code: Casual-formal
Tres Cervaza’s
- Sports bar
- Serves wings and handcrafted beer
Pasteles
- Serves sweet treats including ice cream, pastries, cotton candy and more
Casa Del Café
- Serves pastries and snacks
Healthy Juana’s Smoothies
- Fresh blends of fruits, veggies, milks and seeds
Club Lounge
- Serves snacks
- Exclusive to Club members
Food Carts
- Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas
24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).
4.5
Google reviews (6818)
Eddie A. Bitar
Hyatt Ziva is a 5-star resort. The drinks are all spectacular, food is very good for all-inclusive, and the service is beyond exceptional. Ziva is extremely clean without a single piece of dirt anywhere to be found.
Multiple pools, comfortable seating, and extremely professional management. The gym is excellent, facilities including a dolphin pool are great. It is more family and couple oriented, but expect a classy group of people at all times.
The sea coast near the entrance isn’t great but the one in the back is perfect. AC didn’t work well in the room but that doesn’t take away from the overall experience. Highly recommended.
Monica G
Our stay here was amazing! The service was great everywhere we went, and everyone was so nice. Especially Julio the server at the beach!! He made our experience so fun and always had a smile on his face! He brought us fun shots and showed us a good time. The food was great all around 😋 only thing I wish they had was heated pools because in early December the water was extremely cold. It would have been fun to enjoy the swim up bar.
Zeid Bitar
By far one of the greatest experiences I've had. Hotel was perfectly laid out with beautiful views anywhere on the property. They have pools galore with activities and things to do everywhere around the resort. You have beaches that are spectacular and great to swim in due to the piers constructed alongside the property. Service is excellent and offer more than what you'd expect. Rooms are great and very clean. I couldn't recommend staying here enough.
Rebecca Kisling
Had a nice 4 night stay at adults Turquoise tower. We enjoyed the adults only rooftop pool, but also enjoyed the family inclusive nature of the rest of the resort. Service was top notch, everyone was very friendly and attentive. Food was the best we’ve had at any all inclusive that we’ve stayed at. Drinks were good. Property was clean and well maintained. Beach access was great. We loved the coffee shop, the constant availability of food pop ups, and really enjoyed the quality of the Mexican food, especially at breakfast. We would return again!
Sebastian
The ocean front room views are insanely beautiful. Rooms were clean but our mirror did have some spots which apparently is temperature and humidity related, which distracted from the well kept nature otherwise. Service was outstanding. Food was above average. Beaches had soft sand. Overall was a good time and worth the money
More...
