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Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (6975)
Best Price From £1879.00pp
Apr 2025
£2209 pp
All Inclusive
May 2025
£2299 pp
All Inclusive
Jun 2025
£2389 pp
All Inclusive
Jul 2025
£2569 pp
All Inclusive
Aug 2025
£1989 pp
All Inclusive
Sep 2025
£1879 pp
All Inclusive
Oct 2025
£1989 pp
All Inclusive
Nov 2025
£2169 pp
All Inclusive
Dec 2025
£2359 pp
All Inclusive
Jan 2026
£2369 pp
All Inclusive
Feb 2026
£2499 pp
All Inclusive
Mar 2026
£2639 pp
All Inclusive
May 2026
£2419 pp
All Inclusive
Jul 2026
£2529 pp
All Inclusive
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more

Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)


Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.


Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.


Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.


All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).


Hotel Reviews
Google Logo 4.5 Google reviews (6975)
Sara Kia
Exceptional Experience – A Must-Visit! We had the best time at this resort for a wedding, and it exceeded all expectations. The event was flawless, the food was delicious, and the restaurants were spotless. The activities were fantastic—we even swam with dolphins! The service was top-notch, especially our butler, who went above and beyond. This resort completely changed our perception, and we can’t wait to return every year. Highly recommended!

Lynda Porter
We visited the HZ in 2021 and loved it! We returned in February 2025 and talked a group into returning with us. While it is still a great resort we all felt it was not worth the extra cost over other similar resorts. The service has declined significantly and we were immediately met by someone trying to sell us things and this continued by the pool, beaches and while dinning. Staff continue to be friendly and helpful. Grounds are clean and well kept over all but a few members of our group had repeated plumbing issues in their rooms, we did not. Food is still good, would have said great on first visit. The beaches are small but good. What made us return was the amazing service, great food and no one trying to sell us things and that was just not the case this time.

Lior Barak
Hyatt Ziva Cancun is hands down one of the best resorts we’ve ever experienced! The rooms are spacious, spotless, and beautifully designed with stunning ocean views. The food at all the restaurants is outstanding, offering a great variety of cuisines with impeccable quality. The pools are pristine, and the amenities—from the spa to the activities—are top-notch. What truly stands out is the exceptional service; every staff member goes above and beyond to ensure a perfect stay. Whether you’re looking for relaxation or fun, this resort has it all. We can’t wait to come back! Highly recommend!

Becca Karner
It is clear that everyone who works here truly enjoys their job. We were blown away by the kindness, sincerity, and authenticity of each staff person we encountered. My friends and I couldn’t get over them all putting their hand over their heart and greeting us with a smile anytime we passed a staff member or anyone served us. Special shout out to Ariel in the pool bar who made my friends and me about 50 mini beers! We love you, Ariel! 😉 In some places the food was fantastic while it was lacking in others. Same with the drinks. But hey, it’s all-inclusive so, if you don’t like something, just order something different! Just be sure to pack a nicer outfit for any restaurants who have a dress code. The view is incredible and the atmosphere so inviting and relaxing. This was one of the best experiences of my life. And I’m not exaggerating. My only complaint is that they put fragranced toilet paper in the bathrooms and the shampoo and conditioner left my hair feeling more rough than before.

Zeid Bitar
By far one of the greatest experiences I've had. Hotel was perfectly laid out with beautiful views anywhere on the property. They have pools galore with activities and things to do everywhere around the resort. You have beaches that are spectacular and great to swim in due to the piers constructed alongside the property. Service is excellent and offer more than what you'd expect. Rooms are great and very clean. I couldn't recommend staying here enough.


More...
BEST PRICE FROM Flight & Hotel
£1879pp
Apr 2025
£2209pp
All Inclusive
May 2025
£2299pp
All Inclusive
Jun 2025
£2389pp
All Inclusive
Jul 2025
£2569pp
All Inclusive
Aug 2025
£1989pp
All Inclusive
Sep 2025
£1879pp
All Inclusive
Oct 2025
£1989pp
All Inclusive
Nov 2025
£2169pp
All Inclusive
Dec 2025
£2359pp
All Inclusive
Jan 2026
£2369pp
All Inclusive
Feb 2026
£2499pp
All Inclusive
Mar 2026
£2639pp
All Inclusive
May 2026
£2419pp
All Inclusive
Jul 2026
£2529pp
All Inclusive

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