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Located In: Mexico

Hyatt Ziva Riviera Maya

Google Logo 3.9 Google reviews (1757)
Best Price From £849pp
Sep 2025
£849 pp
All Inclusive
Oct 2025
£1019 pp
All Inclusive
Nov 2025
£1149 pp
All Inclusive
Dec 2025
£1199 pp
All Inclusive
Jan 2026
£1259 pp
All Inclusive
Feb 2026
£1319 pp
All Inclusive
Mar 2026
£1319 pp
All Inclusive
Apr 2026
£1189 pp
All Inclusive
May 2026
£1249 pp
All Inclusive
Jun 2026
£1349 pp
All Inclusive
Jul 2026
£1419 pp
All Inclusive
Aug 2026
£1679 pp
All Inclusive
Sep 2026
£1469 pp
All Inclusive
Oct 2026
£1809 pp
All Inclusive
Nov 2026
£1529 pp
All Inclusive
Dec 2026
£1599 pp
All Inclusive
Jan 2027
£2059 pp
All Inclusive
Feb 2027
£2709 pp
All Inclusive
Overview
Accommodation
Facilities
Club Level
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape h...

Surround yourself with 5-star luxury, style and sophistication at Hyatt Ziva Riviera Maya, a magnificent all-inclusive stay of fun and relaxation in sun-kissed Mexico. Nestled in the coastal town of Puerto Morelos, this opulent beachfront escape has everything you need for an unforgettable holiday experience. Glistening infinity pools, a winding water park, a sumptuous spa and a cutting-edge fitness centre are among the superb amenities you’ll discover at Hyatt Ziva Riviera Maya. There’s also a lively kids club to ensure the little ones have a feast of fun during their stay. The plush suites are truly exquisite and feature a myriad of sophisticated amenities, such as spa-like bathrooms and high-tech entertainment. This stunning hotel also boasts a plethora of sensational restaurants where French classics and traditional Mexican flavours are among the gastronomic delights available.

How far is the nearest beach?

Hyatt Ziva Riviera Maya is next to the seaside.

Distance from the airport

Cancun International Airport is approximately 20km away from Hyatt Ziva Riviera Maya.

Pools
Bar
Gym
Spa
Shuttle
Click to read more
Accommodation
Water Park View Junior Suite
  • Furnished balcony with water park views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Tropical View Junior Suite
  • Furnished private balcony with garden views
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Junior Suite Pool Walkout
  • Furnished balcony with direct access to a swimming pool
  • King-size bed (plus sofa bed) or 2 queen-size beds
  • with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Club Ocean View Rooftop Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Club Oceanfront Master Suite
  • Club Level benefits
  • Furnished balcony with ocean view
  • King-size bed
  • Sofa bed
  • Bathroom with rainfall shower and amenities
  • Television
  • Telephone
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Alarm clock
  • Safe

Facilities

Facilities

  • 9 Nine outdoor pools including one adults only
  • Children’s pool
  • Waterpark
  • Fitness centre
  • Spa (local charge)
  • Kids club
  • Water activities (including aqua aerobics, aqua cycling and water volleyball)
  • Beach sports
  • Sunrise yoga
  • Daily activities Tequila tasting, Sushi Class (local charge)
  • Nightly entertainment (including live music and cultural performances)
  • Wine tasting with expert sommeliers (local charge)
  • Private cabanas (local charge)
  • Beauty salon (local charge)
  • Access to nearby El Camaleon Golf Club (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Overwater gazebo for weddings and events

*Please note that charges may apply to some activities and for the use of some facilities.

Club Level

Club Level

The Hyatt Ziva Riviera Maya - Club Level privileges include the following:

  • Exclusive Club Level Lounge featuring imported premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Premium-brand liquors
  • Private check-in and check-out in exclusive area
  • Late check-out (subject to availability)
  • Personalised concierge services
  • Food menu available
  • Complimentary domestic and international calls

Details may be subject to change. You will be provided with full details of the Club Level privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Riviera Cancun all-inclusive concept includes the following:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Endless drinks at a variety of bars and lounges (including premium top shelf wines and liquors)
  • 24-hour room ?& concierge service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Access to the fitness centre
  • Access to the kids club
  • Aqua cycling, aqua aerobics and water volleyball
  • Free Wi-Fi
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Pulling inspiration and ingredients from Mexico Europe & Asia Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. Grab a burger and cocktail at The Corner, savour fresh seafood and ocean views at Balik, and enjoy a modern meal at Rue de Rivoli, the adults-only French restaurant—all included with your stay

Miyako

  • Thai, Chinese and Japanese cuisines
  • Dress Code: Casual Elegance

Rue de Rivoli

  • French cuisine
  • Dress Code: Casual Elegance

Vivace

  • Fresh Italian and Mediterranean flavours
  • Dress Code: Casual Elegance

Ki

  • Savor authentic Mexican cuisine full of traditional flavours and spices
  • Dress Code: Casual Elegance

Afthonia

  • Breakfast buffet & Mediterranean cuisine for dinner
  • Dress Code: Casual Elegance

Balik

  • Serving Caribbean seafood
  • Dress Code: Casual

La Parrilla

  • Grilled Americans
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • Snacks and cocktails
  • Dress Code: Casual

The Corner

  • A variety of healthy and delicious food and drinks.
  • Dress Code: Casual
Hotel Reviews
Google Logo 3.9 Google reviews (1757)
Ramana Wignarajah
We had a wonderful experience during our stay at the Hyatt, thanks to Cindy’s outstanding service. From the moment we arrived, she was welcoming, attentive, and went above and beyond to ensure everything was perfect. Cindy’s professionalism combined with her warm and friendly approach truly made us feel valued as a guest. She was always ready to assist with any request and handled everything with a genuine smile. Her dedication and care made our stay not only comfortable but also memorable. Hyatt is fortunate to have such an exceptional team member. Thank you, Cindy, for making our visit truly enjoyable!
George Kaviladze
This resort is close to airport, although the road isn't always paved and getting to hotel can be bumpy, overall it's not too much of a hassle. Now, the hotel itself is cosy, it's smaller than ones I've been to before so everything is short walkable distance no matter which building you're staying in. The food was good, as you'd expect in resorts like this, we used buffet most of the time, but tried Italian and Japanese restaurants too and my experience with any restaurants in Mexico that are supposed to be Italian, French or Japanese are imitations at best and no exception here but still pleasant. Service was excellent and rooms are big, nice views and small bar drinks in the little fridge were included as part of the fee you pay for hotel. Great shows every evening, kid friendly, as none of the pools are deep and there's always some type of entertainment there. Great place!
Holly Larson
I came here with my family and enjoyed our stay! It was fun to explore the property and we felt safe and well taken care of. It was fun to choose a different restaurant for dinner each night. We appreciated that there were different pools to pick from an hours was even in the shade in the afternoon, which was very lovely for our toddler. It was nice that this all inclusive stay also hosted a dietitian nutritionist as part of the entertainment team for some activities for our families and others. Our favorite was the spin it to win it trivia game while we were waiting in line for breakfast.
Chuns Park
Our vacation was truly delightful, though the check-in process at the front desk started off a bit bumpy. Thankfully, Cindy quickly stepped in after we were settled into our room. She greeted us with a warm smile and graciously arranged all the spa and cabana services for our entire week’s stay. From that moment on, Cindy made it her mission to ensure we were enjoying ourselves, checking in with us daily and providing a level of attentive, worry-free service that gave us complete peace of mind. Knowing it was our 9th wedding anniversary, she went above and beyond to make it special, surprising us with wine and cake for a magical evening we’ll always remember. Even on our last day, Cindy was there to assist with our luggage and make the check-out process effortless. This was one of the most stress-free trips we’ve ever had, allowing us to truly relax and recharge. Though the magical time has ended, we will deeply miss Cindy’s kindness and radiant smile.
Kyle Lamont
I’ll start with the negative so people can read this first because they are looking for this information when deciding where to stay. When other reviews say there are “pot holes” this is not an accurate description. The road leading to the resort is severely damaged and all vehicles must go back and forth on the road staying at 5 mph. The other bad thing we experienced which was locational was the elevator near our room didn’t work and we had a stroller we had to take everywhere with 2 babies. The elevators are also very small and can only fit 2 people comfortably. Do not come during Sargasm season as the smell was very bad. The beach is also very small. The buffet food was not very good. Now for the positive. I would highly recommend downloading the app and connecting with concierge with WhatsApp. They were very accommodating and quick to take care of our requests. Everyone was very kind and helpful. The resort was a good size with 8 different restaurants 5 different bars including a swim up pool bar. All the sit down restaurants we tried were very good. If you order from“The Corner snack bar” you have to place an order with a staff member to get a pizza The night time entertainment was also very fun for the family. Overall we hand a great experience just minor inconveniences with the road being super bumpy and the elevator not in service near our room.
More...

BEST PRICE FROM Flight & Hotel
£849pp
Sep 2025
£849pp
All Inclusive
Oct 2025
£1019pp
All Inclusive
Nov 2025
£1149pp
All Inclusive
Dec 2025
£1199pp
All Inclusive
Jan 2026
£1259pp
All Inclusive
Feb 2026
£1319pp
All Inclusive
Mar 2026
£1319pp
All Inclusive
Apr 2026
£1189pp
All Inclusive
May 2026
£1249pp
All Inclusive
Jun 2026
£1349pp
All Inclusive
Jul 2026
£1419pp
All Inclusive
Aug 2026
£1679pp
All Inclusive
Sep 2026
£1469pp
All Inclusive
Oct 2026
£1809pp
All Inclusive
Nov 2026
£1529pp
All Inclusive
Dec 2026
£1599pp
All Inclusive
Jan 2027
£2059pp
All Inclusive
Feb 2027
£2709pp
All Inclusive

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