Overview
A splashtastic holiday experience awaits at Iberostar Selection Paraíso Maya Suites, a sensational 5-stay getaway in Mexico’s popular Riviera Maya. A fabulous aqua park featuring a myriad of twisting slides and chutes is among main attractions at this family-friendly all-inclusive haven of thrills and spills in Playa Paraiso. Soak up the sun on the hotel’s stunning sandy beach, enjoy some thrilling water sports action in the Caribbean Sea or take to the amazing lazy river that will make you feel like you’re meandering through the Mexican jungle. You’ll savour culinary delights in a host of gourmet restaurants and spend restful nights in a beautifully-appointed suite which is brimming with superb facilities to ensure total comfort throughout your stay. You’ll also discover a state-of-the-art fitness room, a sumptuous spa for harmonising your body, mind and soul, a lively kids club for young guests and a packed programme of live evening entertainment.
How far is the nearest beach?
The resort is next to a beautiful sandy private beach.
Distance from the airport
Cancun International Airport is approximately 37km away from Iberostar Selection Paraíso Maya Suites.
Facilities
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Pools
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Restaurant
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Bar
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Beach
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Kids Club
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Restaurant
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For Families
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Spa
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Wifi
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Gym
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Golf
Iberostar Selection Paraíso Maya Suites | Google reviews (10636)
Katherine Murphy
The resort is beautiful and very clean/well-maintained. Very good variety in food options and all delicious. The property is expansive with a lot of activities. Bar service was top-notch. Our room was comfortable and clean. When we did have an issue (no fault of the resort), staff went above and beyond to help. Everyone was friendly and helpful, but I'd like to give extra kudos to the following individuals:
Raul, Maria, and Irene at the concierge desk.
Ferdinada in Public Relations
Santos at the swim-up bar
I highly recommend this resort and hope to visit again soon.
Ingrid Hu
We had a wonderful stay at the hotel. The resort has plentiful food / bar options (we unfortunately didn't manage to get to all of them in our 5 day stay) and, due to its size, never felt too crowded in the communal areas! We could have easily stayed for longer and found a lot to do. We particularly enjoyed our early morning tennis coaching sessions with Nestor, a great coach and a wonderful way to start the day and meet a few other guests at the resort!
Ashley and James Northington
SHOUTOUT TO FRANCO!!!!
Franco, the Iberostar Maya Star Boy, who once again went above and beyond to make our stay exceptional. His positivity, great energy, and charisma are truly contagious, and every time we interacted with him, he radiated warmth and enthusiasm. Franco’s smile is absolutely unforgettable — it’s the kind of smile that instantly makes you feel welcome and appreciated.
What continues to impress me is Franco’s incredible bilingual skills. He effortlessly switches between English and Spanish, ensuring that every guest feels heard and valued, no matter where they’re from. His ability to connect with people from all over the world is truly remarkable, and it adds such a personal touch to the experience.
Franco's dedication to enhancing the guest experience is evident in everything he does. Whether he was offering amazing recommendations, helping with any requests, or just brightening our day with his charm, he made our time at Iberostar Maya unforgettable. His enthusiasm for ensuring every guest has a fantastic experience is evident in his every interaction.
Franco is the heart and soul of the resort, and I’m so grateful for the way he made our stay so memorable. If you’re lucky enough to meet him during your visit, prepare for an experience filled with energy, laughter, and outstanding service. Thank you, Franco, for everything you do to create an extraordinary atmosphere!
We chose to come back to Iberostar Maya and you were a huge reason why!
James Northington Jr
I cannot speak highly enough of Franco, the Iberostar Maya Star Boy! From the moment we arrived at the resort, Franco made our experience truly exceptional. His positivity and great energy are infectious, and his charisma lights up the entire resort. No matter where we saw him — whether it was at the pool, on the beach, or just around the resort — Franco was always ready with a smile and eager to make sure we were having the best time possible.
What really stood out was his bilingual abilities. Being able to communicate effortlessly in both English and Spanish made our experience seamless, and it was evident that he genuinely enjoys connecting with guests from all over the world. His ability to effortlessly switch between languages and ensure that everyone felt comfortable and understood was incredibly impressive.
Franco goes above and beyond to make sure that every guest feels special. He isn’t just performing a job — he’s creating unforgettable memories. Whether it was offering great recommendations, assisting with any special requests, or simply brightening our day with his warmth and charm, Franco made our stay unforgettable. If you’re lucky enough to cross paths with him at the Iberostar Maya, you're in for an amazing experience! His positivity, energy, and dedication to guest satisfaction are truly unmatched. Thank you, Franco, for making our stay so memorable!
Todd Kasel
Franco is amazing with all his interactions with the entire pool! So good at his job and very funny! Love him!!! Rudy at the Snake bar is also amazing! Very fast at his job and made special drinks for us! 5th year here with these two and look forward to seeing them every year! Awesome service!
Facilities
- Restaurants
- Bars
- Swimming pools
- Next to beach
- Splash pool
- Wave pool
- Lazy river
- Aqua park
- Kids club
- Spa
- Fitness room
- Professional shows
- Tennis
- Shopping area
- 24-hour concierge services
- Games room
- Reading room
- Internet café
- Car rental
- PADI-certified diving centre
- Babysitting service (local charge)
- Golf course within the hotel grounds
- Yoga
- Coral nursery
- Beach hammocks
- Kayaking
- Snorkelling
- Free Wi-Fi
- Water sports
- Convention centre
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, buffet style, served in the main restaurant & some specialty restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times). Premium cocktails or bites at the pool, and a wide variety of activities, Star Camp kids activities program. There's also water sports or guided activities. And at night? The fun nonstop with professional entertainment shows.
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Dining
Steak House – Prime Rib El Rancho
- À la carte dinners with best cuts of meat
La Geisha Japanese Restaurant
- Japanese specialities across 5 teppanyaki grills
Bistró L’Etoile
El Tapatío Mexican Buffet
- International and Mexican fare
- Breakfast, lunch and dinner
La Marina Seafood Restaurant
- Responsibly-sourced fish and seafood dinner specialities
Coco Snack Bar
- Light bites and drinks on the beach
