Paradisus Cancun

Facilities

• Beach
• 4 lagoon inspired swimming pols
• Yhi Spa
• Fitness centre
• Tennis court
• 9-hole par 3 golf course
• Activities including wine tastings, tequila tastings and sushi workshops
• Kids’ club
• Gift shop
• 9 restaurants
• 3 bars
• Swim-up pool bar
• Beach club
• 24-hour room service
• Meeting and event facilities
• Wedding facilities
• Laundry service
• 24-hour reception
• Free Wi-Fi

All-Inclusive

If you choose to go all inclusive at Paradisus Cancun resort, the package generally consists of breakfast, lunch, dinner and snacks served in the restaurants and bars onsite. During meals, soft drinks, beer, water and wine are offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, refreshments, soft drinks, beer, spirits, etc are served throughout the bars.

Please note that details are subject to change. You will be provided with full details of the all-inclusive service on arrival at the hotel.

Royal Service

Paradisus Cancun resort’s Royal Service is for adults only, and includes the following exclusive services and facilities:

• Access to the exclusive Royal Service Lounge – 07:00 to 23:00
• Breakfast served in the lounge – 07:00 to 11:00
• Afternoon tea served in the lounge – 11:00 to 19:00
• Hors d’oeuvres and drinks served in the lounge – 19:00 to 21:00
• Access to ‘La Palapa’ Restaurant exclusively for Royal Service guests
• Access to exclusive adults-only pool
• Private beach area
• Beach and pool concierge
• Suites based in a premium position in resort
• Upgraded in-suite amenities including pillow menu, coffee service and minibar
• Daily newspaper
• In-suite bathtub preparation
• Personal butler
• In-resort mobile phone for all-day communication with your butler
• Preferential reservations for restaurants, Yhi Spa, activities and day trips
• Unpacking and packing luggage service
• Shoe shining and ironing service – 1 piece per day per person

Please note that details are subject to change. You will be provided with full details of the Royal Service on arrival at the hotel.

Family Concierge Service

The Family Concierge Service at Paradisus Cancun is designed to ensure you have an unforgettable time on your family holiday to Mexico. The following services and facilities are included:

• Access to the exclusive Family Concierge Lounge
• All day snacks buffet and drinks served in the lounge
• Access to the kids’ club
• Family book and video library
• Specially appointed Suites
• Special in-suite amenities for children, including robes, slippers and children’s size pillows
• Kids’ size bathroom amenities, including mini soaps, mini toothbrush, mini mosquito repellent
• Paradisus beach kit for kids
• Daily newspaper delivered to your suite
• Turn down service with milk and cookies
• Customised in-suite minibar with drinks and snacks for kids
• PlayStation, Xbox 360 or Wii available on request
• In-suite activities menu
• Daytime assistance of a Family Concierge
• Complimentary walkie-talkie for communication with concierge staff
• Preferential reservations for restaurants, Yhi Spa, activities and day trips
• Exclusive family activities and excursions
• Private check-in and check-out service in the lounge
• Wi-Fi access

Please note that details are subject to change. You will be provided with full details of the Family Concierge Service on arrival at the hotel.

Dining

Tempo by Martin Berasategui

• 6 star Michelin Chef with world-renowned cuisine
• Cuisine: Contemporary Basque
• Open for dinner
• Dress code: Formal

Mole

• Authentic Mexican restaurant
• Cuisine: Contemporary Mexican
• Open for dinner
• Dress code: Casual/ formal

Fuego

• Latin inspired restaurant with hot and spicy specialities
• Cuisine: ‘Nikkei Style’ Peruvian
• Open for dinner
• Dress code: Resort casual

Naos

• Buffet style restaurant
• Cuisine: International
• Open for breakfast, lunch and dinner
• Dress code: Casual

La Palapa

• Royal Service VIP restaurant overlooking the Caribbean Sea
• Cuisine: International gourmet cuisine
• Open for breakfast and lunch
• Adults-only restaurant available exclusively to Royal Service guests

Market Grill

• Oceanfront dining
• Cuisine: Brazilian Rodizio
• Open for dinner
• Dress code: Resort casual

Bana

• Contemporary restaurant with a zen terrace
• Cuisine: Japanese fusion
• Open for dinner
• Dress code: Resort casual

Enso

• Seafood speciality restaurant
• Cuisine: Asian
• Open for dinner
• Dress code: Resort casual

Vento

• Mediterranean style restaurant
• Cuisine: Tapas
• Open for dinner
• Dress code: Resort casual

Blue Agave

• Relaxed local dining experience
• Cuisine: Traditional Mexican taqueria combined with mezcals, tequilas and beers
• Open for dinner