Park Central Hotel New York

Patricia Tinio

Decent rooms at a prime location, but not really a 4-star hotel. The lobby is nice, though the rooms can be better. It is a 10-20 min walk to most destinations and there is a subway at the end of the block. The front desk had offered a paid room upgrade in lieu of the destination fee, but the room given was the same one I had already booked. I had called weeks an advance for a special birthday arrangement yet nothing was done. There is heating/ac in the unit as well as an electric fan, but we found the unit to be very loud and slightly dusty, triggering my allergies. The cleanliness can be improved—the bedding was fine, though the bathroom curtains had smelled a bit like mildew upon arriving. We also found that half of our towels had holes in them—though housekeeping was quick to replace them. The toiletries were very basic, only one bar of soap/lotion for a group of 4. (They were irritating to the skin anyway) Also there is no refrigerator in the room, but is available upon request. As for the elevators, they were working completely fine (week of 12/2) so we didn’t have trouble getting to our room as others have mentioned. Also our $500 deposit was quickly refunded as we asked the front desk prior to leaving. Overall our stay was okay, but could’ve went better if the staff was nicer/more accommodating and there was more attention to detail with cleaning.

Jordan Talley

We visited around Christmas time, so we understood that the hotel would be extremely busy. I will start with the good - it’s in a great location, the room was nice, and the bed was fantastic. Now, the not so good. The service was very lackluster. At check in, we were the only people at the reception desk and were told to wait while three employees finished a conversation complaining (loudly) about some workplace politics. It was awakward. The elevators were a consistent problem. They are tiny and took forever. We were placed across from the elevators and it sounded like people who got off the elevator were inside our actual hotel room. The worst part of the trip was the line for luggage storage on the Sunday that we checked out. I understand that this is a complimentary service and that it was likely one of the busiest weekends, but the line took about 45 minutes and one two people were working. At that point I would have expected a manager to step in and direct luggage to a larger room or create some sort of contingency plan. Overall, it was a standard hotel visit and certainly didn’t feel four star.

Anthony Morgan

We visited over the Christmas period, fantastic location as a base. Central park 5 minutes walk also the centre of Time Square within 5 minutes walk. Room was nice except the heating had a mind of its own. The view from the window was a lovely grey wall. Nice hotel interior with a nice lounge area. The room cleaning professional was lovely who kept our room tidy. The reception staff are not what you call friendly, and the shop is mega expensive. But location made it all worth while.

Lisa Wells

You get what you pay for… this hotel has few amenities and little to offer other than location! 1-rooms are tired and no overhead lights are an issue. Warm water at best- and don’t get me started on the curved shower curtain on a straight tubs so water leaks everywhere! 2- the elevators- no one cares about the signs that you are fixing them… they care that it takes 10-15 minutes to get on them and up or down them 1 way on the down time… peek time over 20 mins!!! 3-the restaurant… had drinks and dinner before show. Restaurant every busy and lady working hard to keep up. Manager came out to tell her food was in the window for 5 minutes!!! What?!?? Run the food out don’t tell her it’s sitting there… wow. It was clear why this place doesn’t work well. 4- husband went to ask about amenities and the frustration with the elevator and was told he did not have to pick this hotel… well reason number 100 we won’t come back.

Abbi Cassady

We had a great experience at Park Central Hotel. The room was very clean and suited all of our needs. We loved the relative location to all the popular sites like Central Park, Times Square, Broadway Shows and so much more. It was conveniently located close to the subway for quick travel within the city. I would highly recommend this hotel for new and returning tourists of NYC. It was also decorated elegantly for holidays!