Park Central Hotel New York

Patricia Tinio

Decent rooms at a prime location, but not really a 4-star hotel. The lobby is nice, though the rooms can be better. It is a 10-20 min walk to most destinations and there is a subway at the end of the block. The front desk had offered a paid room upgrade in lieu of the destination fee, but the room given was the same one I had already booked. I had called weeks an advance for a special birthday arrangement yet nothing was done. There is heating/ac in the unit as well as an electric fan, but we found the unit to be very loud and slightly dusty, triggering my allergies. The cleanliness can be improved—the bedding was fine, though the bathroom curtains had smelled a bit like mildew upon arriving. We also found that half of our towels had holes in them—though housekeeping was quick to replace them. The toiletries were very basic, only one bar of soap/lotion for a group of 4. (They were irritating to the skin anyway) Also there is no refrigerator in the room, but is available upon request. As for the elevators, they were working completely fine (week of 12/2) so we didn’t have trouble getting to our room as others have mentioned. Also our $500 deposit was quickly refunded as we asked the front desk prior to leaving. Overall our stay was okay, but could’ve went better if the staff was nicer/more accommodating and there was more attention to detail with cleaning.

NIKIA POLLARD

The first room we had was nice and clean upon arrival no complaints. We left and came back only to find the toilet flooded the bathroom and room carpet. They immediately gave us another room. However, this room was a little dingy. the carpet was dirty and the baseboard were dusty. the refrigerator worked but had a lot of damage on the outside, the room phone didn't work and the elevators were dysfunctional. The lobby area had a deadly odor the lingered my entire stay. The staff was great and the beds were comfy. excellent location. Just not a 4 star experience.

javed khan

Best Hotel and Best Location. Enjoyed staying here with family. Got the premium corner room with 2 queen beds with nice 3 large windows. Loved everything about this hotel. Close to all restaurants, Times Square, Central Park, Broadway shows and everything. Highly recommend.

Nojan B

Stayed at Park Central from Dec 30 to Jan 2. I have been to NYC 4 times in the last 2 years and stayed at 5 stars and 3 star hotels, and I think this was my favorite place to stay. The staff are kind, the location is AMAZING, the lobby and restaurant are clean and beautifully designed. Friend and I stayed in a double queen room, which was clean and nicely sized. The only thing I have to say which is a small point but the shower curtains weren't long enough to reach the floor so the bathroom floor would always get soaked. Besides that It was an awesome stay and you can see central park and times square right outside!

Beth Martinez

Great location, but there are likely cleaner and more modern options available. The room was not clean upon arrival—bed sheets were stained, old and torn and there were visible food crumbs throughout. It was extremely unpleasant to stay in such conditions, especially since it took the staff over 24 hours to address my complaint. The room itself felt old and outdated, with black mold visible in the bathroom sink and shower.