Park Central Hotel New York

Simon Young

Great hotel in a fantastic location. Hotel staff were very accommodating for both early check-in and late check out. Rooms were cleaned everyday and all staff encountered were very friendly. Only negative was that there were only 2 working elevators, which we were informed about, but worthy of note.

Alexandra Page

I was expecting a lot more from a 4-star hotel, but unfortunately, it didn’t live up to the rating. The rooms were not very clean and looked quite tired, definitely in need of some updates. The staff seemed overwhelmed—check-in felt rushed, and at check-out, the receptionist barely looked up from her phone. The most frustrating part was the unexpected "destination fee" charged on the last day, which we hadn’t been informed about beforehand. On the positive side, the location is great, and they let us store our bags for free on our last day (though we were told we would need to tip 🙄). Overall, it wasn’t a terrible stay, but it definitely wasn’t worth the price or the supposed 4-star rating.

Patricia Tinio

Decent rooms at a prime location, but not really a 4-star hotel. The lobby is nice, though the rooms can be better. It is a 10-20 min walk to most destinations and there is a subway at the end of the block. The front desk had offered a paid room upgrade in lieu of the destination fee, but the room given was the same one I had already booked. I had called weeks an advance for a special birthday arrangement yet nothing was done. There is heating/ac in the unit as well as an electric fan, but we found the unit to be very loud and slightly dusty, triggering my allergies. The cleanliness can be improved—the bedding was fine, though the bathroom curtains had smelled a bit like mildew upon arriving. We also found that half of our towels had holes in them—though housekeeping was quick to replace them. The toiletries were very basic, only one bar of soap/lotion for a group of 4. (They were irritating to the skin anyway) Also there is no refrigerator in the room, but is available upon request. As for the elevators, they were working completely fine (week of 12/2) so we didn’t have trouble getting to our room as others have mentioned. Also our $500 deposit was quickly refunded as we asked the front desk prior to leaving. Overall our stay was okay, but could’ve went better if the staff was nicer/more accommodating and there was more attention to detail with cleaning.

Natalia Cosgrove

Stayed here last week from Wednesday to Sunday and had a great experience! The hotel is lovely and very clean, with polite and helpful staff. We had an issue with the heating, but it was resolved immediately with the offer of a different room. The location is fantastic—just 10 minutes from both Times Square and Central Park, making it super convenient for exploring. The only downside was the unexpected view of a live sex show in the rooms opposite—not the hotel's fault, but definitely not ideal! Overall, a great stay and would recommend.

Gloria Gray

My room mate and I had a wonderful stay of 5 nights at the hotel ! Beds like sleeping on a cloud and sheets clean clean comfortable and lovely. Desk staff were so friendly and happy people who just were very kind to us. They got to know us by name and would welcome us in the morning by name and then when we returned they were so kind and welcomed us back. We really were kindly taken under their wings while staying there. Vito you went beyond the call of duty! We shall return some day. Gloria Gray