The Empire Hotel

Ed Price

Great hotel, located on upper west side, near Lincoln Center. The staff here, from doormen, valet, front desk and managers, are very helpful and friendly. The rooms are small, but comfortable and the only issue we had was we couldn't turn the heat up. The view was nice, the housekeeping staff was excellent and we really enjoyed our stay. Pasquale was very helpful when we checked out, and was able to facilitate baggage storage while we walked around for 2 hours before leaving for the airport. The rooftop bar is nice, and is also enclosed in winter. Highly recommended.

Fiona Parker

The staff were friendly and helpful. We had a corner suite so plenty of space and a separate bedroom which was great as 4 of us sharing. The sofa bed was big, but pretty awful to sleep on as had a bit dip in the middle. Fortunately we were so exhausted after waking around the city all day, we didn’t notice too much. Our bathroom was very dated and the velour soft furniture quite stained. The iconic neon sign was never lit for our entire 4 nights. Also the rooftop bar is a separate establishment. There are no bathrooms or bar in the lobby. The gym was clean and well equipped. The pool was closed so didn’t get to see, can’t comment. Overall enjoyed our stay and suited our needs.

H

We had a pleasant stay. Staff were incredibly welcoming and service minded, we arrived early and was offered an early check in which was highly appreciated. The hotel is conveniently located and we walked almost everywhere. Make sure to check out the rooftop bar as well. Great views, cocktails and food. The staff there is also incredibly attentive and friendly. The only downside of things would be the rooms. They’re pretty outdated and could really use some work. However for the price you pay, this hotel was great.

Jamie Rutter

We stayed at The Empire Hotel for the week of our wedding. When checking in we were pleasantly surprised to find out that we've been given a complimentary room upgrade. The room (and the hotel as a whole) was gorgeous and clean. The dresser and closet were on the small side but we made it work. The free water is a big plus, many hotels charge for bottled water, but you can just go to the front desk and ask for some. All of the staff were so so friendly and always showed a smile. As a gossip girl fan, I had to go to the roof and try the namesake drink as well as take in the BREATHTAKING views. This hotel is in such a fabulous location that you can get to anywhere you need. Not even a 10 minute walk to central park and 30 minutes to reach practically anywhere by sub. It is surrounded by some of the most delicious bars and restaurants! (We highly recommend Joanne's). All in all our stay was so magical. Thank you, Empire, for playing such a big part in making our wedding so memorable, stress free, and stunning.

Yong-Won Lee

It is quite awful, what can I say other than that? Carpet looks not clean and smells bad, bathroom floor has been cracked, the drain is clogged, sink drain has no plug, no place to put anything inside the bathroom, etc. Only bright side is that the staffs are friendly and its location is very convenient. Is this really a 3.9 star hotel? That is a joke.