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    Back   Home     Destinations     Caribbean     Mexico     Royalton Riviera Cancun

Located In: Mexico

Royalton Riviera Cancun

Google Logo 4.0 Google reviews (9878)
Best Price From £1119.00pp
Apr 2025
£1419 pp
All Inclusive
May 2025
£1119 pp
All Inclusive
Jun 2025
£1209 pp
All Inclusive
Jul 2025
£1419 pp
All Inclusive
Aug 2025
£1579 pp
All Inclusive
Sep 2025
£1469 pp
All Inclusive
Oct 2025
£1479 pp
All Inclusive
Dec 2025
£1309 pp
All Inclusive
Jan 2026
£1459 pp
All Inclusive
Feb 2026
£1639 pp
All Inclusive
Mar 2026
£1699 pp
All Inclusive
Apr 2026
£1909 pp
All Inclusive
Aug 2026
£1849 pp
All Inclusive
Overview
Accommodation
Facilities
Diamond Club™Benefits
All-inclusive
Dining
Hotel Reviews
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Overview

Overview

Seek out endless amounts of child-like joy at Royalton Riviera Cancun, a fabulous 5-star, all-inclusive resort blessed with the white sand beaches of Mexico. Searching for an exotic and unforgettable escape for the whole family? Look no further… l...

Seek out endless amounts of child-like joy at Royalton Riviera Cancun, a fabulous 5-star, all-inclusive resort blessed with the white sand beaches of Mexico. Searching for an exotic and unforgettable escape for the whole family? Look no further… lifetime friendships are to be made at the Kids Club and Teens Club, while you switch off with a mesmerising massage at The Royal Spa. This tropical paradise offers a wide selection of exhilarating water sports and innovative fitness classes to stay active while you are away. You will never run out of mouth-watering dishes at one of the many world class restaurants featured at this resort. Enjoy a wild night of thrilling live entertainment and experience the unique and exciting Casino del Mar! A truly once-in-a-lifetime experience.

How far is the nearest beach?

Royalton Riviera Cancun is located on the beach.

Distance from the airport

Cancun International Airport is approximately 16km from Royalton Riviera Cancun.

For Families
Pools
Bar
Spa
Gym
Wifi
Beach
Click to read more

Accommodation
Luxury Junior Suite
  • Available in Swim Out, Ocean View and Mangrove View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace with Jacuzzi soaker tub
  • Royalton Signature rain shower
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Suite
  • Available in Ocean View and Mangrove View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Family Suite
  • Ocean View
  • King bed
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Living area
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Presidential One Bedroom Suite
  • Available in Swim Out, Ocean View, and Ocean View Rooftop Oversize Jacuzzi
  • King bed
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Living area
  • Kitchenette
  • Walk-in closet
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request
Luxury Suite with Terrace Jacuzzi
  • Diamond Club™ benefits
  • Ocean View
  • 1 King bed or 2 Queen beds
  • Sofa bed
  • Exclusive DreamBed™
  • Balcony or terrace
  • Royalton Signature rain shower
  • Jacuzzi soaker tub
  • Air conditioning
  • Free Wi-Fi
  • Minibar with complimentary snacks and drinks
  • USB charging stations
  • Electronic safe
  • Television
  • Garment steamer
  • Hairdryer
  • Ironing board
  • Coffee maker upon request

Facilities

Facilities

  • Swimming pool
  • Restaurants
  • Bars
  • Casino
  • Fitness centre
  • Fitness classes
  • Dance classes
  • Cooking classes
  • Water sports (including kayaking, snorkelling and introductory scuba diving lessons)
  • Activities (including beach volleyball, ping pong and trivia games)
  • Tennis courts
  • Splash park
  • Spa
  • Night entertainment and shows
  • Kids club
  • Teens club (including PlayStation video games)
  • 24-hour room service
  • Wedding services
  • Event hire
  • Meeting, conference and exhibition facilities
  • Upgrade to Diamond Club™

Diamond Club™Benefits

Diamond Club™Benefits

  • Butler service
  • Preferred room locations with views
  • Private pool
  • Evening turndown service
  • Priority reservations at specialty restaurants
  • Exclusive beach bag slippers and area with bar and waiter service
  • Personalised check-in and check-out at the lounge
  • Early check-in and check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Exclusive breakfast service in lounge
  • Evening hors d'oeuvres and afternoon snacks in lounge
  • Upgraded 24/7 priority room service menu
  • Upgraded minibar restocked daily (according to consumption)
  • Selection of in-suite liquors (one bottle per week)
  • Aromatherapy & One hour hydrotherapy access per stay
  • Upgraded robes amenities and slippers
  • Exclusive discounts on spa treatments and services (some restrictions apply)

*Please note that charges may apply to some activities and for the use of some facilities.


All-inclusive

All-inclusive

Royalton Resorts Cancun is an all-inclusive resort. This generally includes breakfast, lunch and dinner, which will be served in a variety of their restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Gourmet Marché

  • International buffet
  • Breakfast (7am to 11am)
  • Lunch (12:30pm to 3:30pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Agave

  • Mexican cuisine
  • Dinner (5pm to 10pm)
  • Dress code: Evening casual

Armadillo

  • Diamond Club™ guests only
  • Tex-Mex cuisine
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Caribbean Grill

  • Caribbean cuisine
  • Lunch (12pm to 5pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Grazie Italian Trattoria

  • Italian cuisine
  • Lunch (12pm to 4pm)
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Hunter Steakhouse

  • Authentic steakhouse
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Score Sports Bar

  • Pub & grill
  • (11am to 12am)
  • Dress code: Resort casual

Taj

  • Indian cuisine
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Zen

  • Japanese cuisine / Teppanyaki
  • Dinner (6pm to 10pm)
  • Dress code: Evening casual

Scoops Gelato and Caffe Lounge

  • Sweet and savoury treats, coffee
    • (7am to 10pm)
  • Dress code: Resort casual

C/X Culinary Experience

  • Personal chef
  • Dinner (6pm to 10pm)
  • Dress code: Evening elegant

24-hour room service is available.

*Opening hours may be subject to change.


Hotel Reviews
Google Logo 4.0 Google reviews (9878)
Steve Critch
Initial welcoming was nice, drinks offered very clean at the entrance, great first impression! After that everything went downhill, when walking to our room there was a smell of sewage! When we got to our room it was wrong; we asked for a king bed, ocean view with a walk out jacuzzi. We got 2 queen beds, a hot tub, and pool view. We complained, but there was no rooms to move us, over booked! We had a toilet that didn’t flush properly for 4 days, 4 times someone came up and said they fixed it until finally day 4 they replaced a part. Our diamond club pool had no entertainment, very boring! Beds were hard and pillows weren’t great either. There was a leak around the a/c unit that was a hole by day 6. The food was not great for a 5 star resort! I was asked 20 times if I wanted a massage, annoying! Grinding and drilling noises while your by the pool was inconsiderate and bad timing. The nightly entertainment was good! I would never recommend this resort, we paid $6200 for my wife and I and feel completely ripped off. This is a 3.5 star resort at best, save your money or go somewhere else for less! 🤮

Kristin Lynch
Disappointed and Underwhelmed – Not Worth the Money! Marriott needs to do better with this one. I had high hopes for this resort, because I’m a loyal Marriott / Bonvoy customer, but unfortunately, the experience left much to be desired. Most things seemed to cater to Diamond club members only but that was only the beginning of a series of challenges. 1. The exclusive Diamond Club pool area was not marked in any manner and we were kicked out after enjoying ourselves for 3+ hours, just in time for there to be no additional lounge chairs in the other areas. After sending this detail to Marriott corporate, the local staff sent to help us was less than supportive. 2. If you wanted bottled water at any pool area bar or restaurant, you had to be a Diamond club member. Bottled water in Mexico felt like a basic amenity that should have been standard, especially for a so-called luxury resort. 3. Now let’s talk about the food — which was consistently bad across all the restaurants. Every meal felt like a miss, from underseasoned dishes to poorly executed classics. The creamed spinach, in particular, looked like nasty milk with a few weeds from outside! 4. To make things worse, the WiFi connection was abysmal, making it nearly impossible to stay connected or get any work done. 5. And if you have 4 people (2 adults, 2 kids) in your room, don’t think about getting a good night’s sleep — the sleeper sofa was so uncomfortable, it was a cushion on the floor. Not a mattress! 6. Other situations continued to make me shake my head. On Thursday morning, the bellhop called us about checking out and asked if they could come get our luggage. I informed him that we didn’t check out until Saturday and he hung up. No explanation, causing unnecessary confusion and stress. For a place that markets itself on service, this level of disorganization was incredibly disappointing. Overall, I expected a relaxing getaway, but what I got was a series of frustrations. I wouldn’t recommend this resort — especially not at the premium price they’re charging.

Jennifer V.
Overall great stay! Beautiful grounds, great variety with tasty food at the buffets and very kind, attentive staff. The little touches such as the coffee shop with ice cream, coffee and sandwich offerings all day to the nightly entertainment were appreciated. The staff always greets you and are willing to help as they can. Please tip these well deserved hard working employees. Shout out to the amazing Hilda in guest services and Juan at the breakfast buffet! Can’t wait to come back. Perks: close to airport, food/snacks available all day, lots of sun chairs, guest service reps to help w everything, helpful app. Needs work: no alcohol in the drinks whatsoever, skip the Italian restaurant, should have designated smoking areas.

Wendy Marckmann
The swim out room was excellent. The restaurants were impossible to get into and the food was tasteless. You had to beg for salt. The drinks are watered down which is okay for the 18 year olds. The wait staff at the pools were great. The staff worked hard and tried but they are super understaffed. The hotel overbooked for the amount of employees. Bring tons of money to tip. It is expected. Room service was good if it ever arrived. Book it for about 45 minutes before you actually want it and call once it is late. The app will not let you book a reservation unless you are upgrading to a $300 extra for dinner. Get up at 7 to grab chairs by the pool or they all will be gone. The swamp location is great for a high school trip because they are trapped at the hotel and it is hard for them to waunder off. Security at the gate is good. No one is getting in or out. Expect to be. Asked to sign up for a spa service 5-10 times a day. They are nice but I am not interested in a $400 massage. Bring pool floaties with you. They are allowed but they cost $55 at the resort.

paul sambrooks
We visited this resort in Feb 2023 The weather was a little disappointing with a few days completely washed out but the resort did as much as possible to make the stay enjoyable with indoor activities etc. The overall presentation and layout of the resort with the one minor drawback being the buffet restaurant which is a little dark. The location of the resort is good but the beach faces east so you have full morning sun but have to turn away from the sea in the afternoon. As with most resorts in this location the sea weed can be a problem for beach lovers. The resort tries to clear but it is somewhat of a losing battle. All staff were very friendly and helpful and could not do enough for us. Our first room allocation was next to the service elevator and access so was noisy and unpleasant we request relocation and this was accommodated to an equivalent level room much better located. The quality of food was generally good in all restaurants and buffet with the one exception being the steak house where reservation is required and the quality and service was a bit disappointing. For an all inclusive resort the service was great throughout the day for both food and drink. The onsite coffee shop provided an excellent service and variety of drinks and snacks throughout the stay. This is a great all round resort.


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BEST PRICE FROM Flight & Hotel
£1119pp
Apr 2025
£1419pp
All Inclusive
May 2025
£1119pp
All Inclusive
Jun 2025
£1209pp
All Inclusive
Jul 2025
£1419pp
All Inclusive
Aug 2025
£1579pp
All Inclusive
Sep 2025
£1469pp
All Inclusive
Oct 2025
£1479pp
All Inclusive
Dec 2025
£1309pp
All Inclusive
Jan 2026
£1459pp
All Inclusive
Feb 2026
£1639pp
All Inclusive
Mar 2026
£1699pp
All Inclusive
Apr 2026
£1909pp
All Inclusive
Aug 2026
£1849pp
All Inclusive

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