Serenity Alpha Beach

Yao Cheng

Situated in natural to ‘wild’ surroundings, the hotel is beautiful. The staff work tirelessly to ensure you feel cared for. The food was great and varied throughout our stay. The diving center is right on the beach, and one of the pools is heated. The only downside was the room, which, while spacious, felt a bit too old.

Dragan Radosavljevic

Today is my second day. First time in this resort. In a nutshell: Food is 5+, diverse, and good quality. Whatever you wish for, name it, it is there. Rooms are spacious. However, need better maintenance to keep the title of 5 star resort. The room doesn't come with an iron/ironing board. Spa-though advertised on booking, there is no spa in this hotel. There is a sister-hotel in the same complex. I find it hustle. I wanted to be pampered and to have everything in one place. Staff - the weakest point. GM should be aware of who is in the front desk. Yesterday, I had a feeling that I was summoned to the court. Today, I had a feeling that the receptionist in front of me was a member of the shooting squad. Not a bit friendly nor welcoming. I live in Egypt and got to know the warmth of locals everywhere I went. People will forget some minor technical problems if treated with respect. People come back for the great service, great people. Will I come back? No. There are a plenty 3 star resorts like this, some of which with better manpower.

R

Plus Points - Amazing Hotel. Fantastic Staff. Food & Drinks Where Good. Room Service Was The Best Ever Received Pools Where Great. Exclusive Restaurants Amazing. Kept Really Clean All Around. Well Worth The Money. Cons - * (Out Of Hotels Control) Rude mostly not all other EU Customers mainly far Eastern Europe Czech, German, Polish with no basic etiquette or manners. Towards others and to staff. * Lady (Red Hair) Who Booked Exclusive Restaurants was German and very rude, unless you was German. These 2 cons didn’t fully ruin my stay and not in full control of hotel.

Vasyl Kovrigin

Very nice hotel with beautiful territory and spacious and clean rooms. 6 free a la carte restaurants and one for extra charge (highly recommended to visit). Beautiful coral reef with thousands of fish. Own diving centre.

Kerberos

Rooms are a bit old, but very, very clean. The staff ist excellent, friendly and professional. Would love to stay here again! In my opinion one of the best addresses to stay south of Hurghada.