The Lexington Hotel

Christopher Watts

This is not a 4 star hotel. It's time for a makeover. I'm a Platinum member with Marriott and I spent years traveling for a living. The Lexington must do better. Yes, staff was pleasant, I would expect at least that much from this type of hotel, but it's still appreciated. But virtually everything else was a miss. I spent 6 nights in this hotel. The AC creaked and dripped so much I had to use my phone for ocean noises to sleep. The water pressure was a joke in the sink and was almost unbearably hard in the shower. The cleaning staff was stingy with towels and when asked for two additional ones, they asked what we needed them for... because I workout and would like to shower. Why did I need to explain that? I also saw the staff folding CLEAN towels on the floor of the hallway. I stayed on the highest elite floor and had to go down to the lobby to get water, which they were also stingy with. The AC control was literally falling off of the wall. The rooms are so dated that the quaint 1920s appeal is completely gone and it's more like everything is holding on for dear life. At the breakfast, which I only ate once, I went through 11 plates before I found one without food on it. The staff apologized and took them, but what does that say about the kitchen? For the rates they charge at this hotel, Marriott must do better. This hotel has lost a business traveler. For better or worse I have certain expectations when I've been loyal to a chain since Starwood was still around. This was a disappointment.

Mary S-W

We came to NYC on business and wanted to be a little touristy too. The hotel location was ideal, staff was kind, helpful and efficient, the lobby was professional and well kept, bar was perfect for business drinks and conversation, the rooms are a good size for NYC, clean, stylish, comfortable bedding, quiet, and the best water pressure ever. We used services from dry cleaning to the concierge and all were top notch. We will return and recommend to others.

tabri tandy

If this is a four star, then the stars must go to 10. The lobby is lovely, and the beds are comfortable. The bathroom is clean and the room service was great and prompt. The rest of the stay left much to be desired. The room was very humid and our clothes were never far from damp. The AC worked in the sense that it was slightly colder in the room than the summer weather outside, but not by much. The painting and art work had mold on the wood and the frame was falling apart. The shower was what I can only describe as aggressive and wanted to spray water from all orifices at the same time. The location was good for sure, but the price for the room was heavily inflated. The service desk seemed to always have a line, so perhaps it's more of a staffing issue? The airlines did seem to love the place, so there might be a deal set between the two.

Rushad Daruwalla

We had a very pleasant stay at the Lexington Hotel on our recent trip to NYC, unlike the other reviews I have read on some websites regarding this hotel. Yes, the rooms are slightly dated and it is an old property, but no complaints. The rooms offering is basic - no amenities like tea/coffee maker etc. but we were promptly sent an electric kettle when we asked for it. Check in was smooth. They do offer complimentary drinking water daily. The location of the hotel is EXCELLENT. Due to the location, the hotel can be noisy (esp at night) but nothing major and quite manageable. They do have a resort fee of $35 + tax per night to be paid at the time of check in - which can be used against breakfast or a credit of 34$ per day at the bar. Also, Marci was kind enough to offer us a late check out option which was helpful. All in all, a great stay.

Christopher Teng

We've stayed at The Lexington several times. The wife and I enjoy its proximity to the metro and attractions. The rooms are solid (got a very nice upgrade this stay). Though, I had to fix our AC unit myself (rattling). I do not feel especially different or special for being Elite members but I'm also easy to please. Water was offered at the desk, but unsure why not in the rooms, perhaps we didn't stay on an Elite floor? The ice maker is on certain floors but the closest didn't work (5). Again, not terrible but not special either. Will stay again just because of the familiarity and decent service.