The Lexington Hotel

Melissa Perez

Really enjoyed my stay at The Lexington Hotel. Yes, rooms are small - it is NYC - but mine was in great condition. The room stayed properly temp control (still using AC in October!). Found the shower water pressure very relaxing. Bed was comfy as well. I am a gym rat and enjoyed my visit to Crunch Fitness which is complimentary for hotel guests. Would definitely return on an upcoming work trip.

Deb Korf

I worked in the hotel industry for 13 years, (Starwood International), and stayed at the Lexington 2 days ago. The $3 per bag (cash only) to hold your luggage is ridiculous. We were told that our rooms would be ready early, (1pm), but they were not ready until the regular checkin time at 4 which I do understand. When we tried to get dressed, the electricity in the bathroom and by the entry door went out. The staff very quickly had the breaker reset, but then it went out again in about 10 minutes. This time we had maintenance come up after the breaker had been reset a second time and were told that we could not use the hair dryer in the bathroom as it would cause the breaker to blow! We were not using the hair dryer either time, but that is not the issue - this is a hotel and we should be able to use the hair dryer that is provided. Since there is no mirror by the desk, we could not even use the hair dryer there. There was a large mirror by the entry door, but the power there did not work either. The furniture and walls were dirty and stained, the bathroom sink would not drain, the electric eye that flushes the toilet did not work, etc. None of the above things are acceptable and the electrical issues are dangerous. The bar was very nice, and the Starbucks in the hotel was a very nice addition; especially since the rooms did not have coffee makers. I assume this may be because of the electrical problems. The complaint line in the lobby was so long, we did not bother to attempt to ask to be moved although the cleaning staff had offered it. We had two rooms for 2 nights and there were multiple issues in both - lights bulbs only staying lit for 2 or 3 minutes and both rooms just old and dirty. That said, the lobby is beautiful and all the staff we encountered were very nice, but I would never stay there again and do not recommend it to anyone.

Megan Almeida

This hotel is not a 4 star. This is a 3 star at best. Some of the front desk staff are nice but is hit or miss. The room was very dirty. The only redeeming factor was that the bed was very comfortable. They also charge $3 per bag to hold your bags even if you Marriott bonvoy elite statuses. I the highest one is the only one exempt. Monetarily that didn’t matter it is just a surprise considering the expectation one would have with a supposed 4 star hotel. I will never be staying here again and wouldn’t recommend to anyone.

Jason Bloom

The Lexington Hotel is an old soul, with old bones, but a young and vibrant spirit. First time staying here but was pleasantly surprised with how much I enjoyed the property. A short walk to grand central, the Lexington is well located in NE midtown. Plenty of good dining options in the area. The rooms are relatively palatial in size by current standards and clean, beds are comfortable, housekeeping was on point for me. However, the rooms do give “pre war” vibes. The lobby is a hub of activity with a beautiful hotel/bar. Shout out to Marcy at the front desk, who accommodated my need for a larger room with two beds (and two full bathrooms!), and a late checkout. Will definitely look to stay here again next time I’m in town

Christopher Watts

This is not a 4 star hotel. It's time for a makeover. I'm a Platinum member with Marriott and I spent years traveling for a living. The Lexington must do better. Yes, staff was pleasant, I would expect at least that much from this type of hotel, but it's still appreciated. But virtually everything else was a miss. I spent 6 nights in this hotel. The AC creaked and dripped so much I had to use my phone for ocean noises to sleep. The water pressure was a joke in the sink and was almost unbearably hard in the shower. The cleaning staff was stingy with towels and when asked for two additional ones, they asked what we needed them for... because I workout and would like to shower. Why did I need to explain that? I also saw the staff folding CLEAN towels on the floor of the hallway. I stayed on the highest elite floor and had to go down to the lobby to get water, which they were also stingy with. The AC control was literally falling off of the wall. The rooms are so dated that the quaint 1920s appeal is completely gone and it's more like everything is holding on for dear life. At the breakfast, which I only ate once, I went through 11 plates before I found one without food on it. The staff apologized and took them, but what does that say about the kitchen? For the rates they charge at this hotel, Marriott must do better. This hotel has lost a business traveler. For better or worse I have certain expectations when I've been loyal to a chain since Starwood was still around. This was a disappointment.