The Lexington Hotel

Lesli Hilton

This was our first time staying here, and we’d definitely return. The staff was exceptional—attentive and responsive to the few issues we had. The initial room my parents stayed in was very spacious, but the air conditioning wasn’t working. When we returned, the staff quickly moved them to a similarly sized room on another floor. Although the rooms are slightly dated, they were large, clean, and in a great location!

Gary Zelley

If you’re looking for a transparent bill… look elsewhere. Hidden fees ‼️ Charged over $160 (plus tax) AFTER our stay. When I called the hotel to clarify the (daily additional) charge, they claimed there is a “destination fee” hidden in fine print. This was otherwise not mentioned or brought to our attention, and our concerns were dismissed- blaming us for not reading everything entirely. Housekeepers were exceptional and the room was nice- except for when our towel rack came detached and fell from the wall. When we went to the bar to use our “daily bar credit”, we were met with overpriced drinks and the credit was never actually applied to our initial bill. We had to fight for a new bill with the credit applied. Though, the “credit” hardly covered the cost of one drink. There is also a charge **per bag if you wish to have your bags held. Altogether, you can see how all of the hidden fees and ridiculous charges add up, resulting in an unpleasant stay and disappointing situation. NYC is already super expensive, and even (after) our stay, The Lexington Hotel, Autograph Collection is still finding a way to take our money. By the way, we are still waiting to receive our deposit back.

Carl Johengen

We really enjoyed our seven-night stay at the Lexington. Excellent midtown location, comfortable and attractive spaces, and very helpful and friendly staff. We got a promotional rate through a credit card, so we didn't pay top dollar. Even so, we'd consider going back. Highly recommended.

Brian Montgomery

Jose at The Lexington Hotel in Manhattan is an absolute gem! From the moment I arrived, he made me feel welcomed and taken care of. Friendly, professional, went the extra mile—he truly made my stay unforgettable. If you’re staying here, look for Jose—he’s the best part of an already great hotel! The room was well kept, the entire visit was remarkable. Thank you!

Marc Perez

This hotel was a horrible experience. There are hidden fees that aren’t clearly explained until you’re about to check in, but they don’t make information clear to guests. I was one of multiple people in the lobby throughout the last few days wondering what amenities we have access to, and every answer we got was different. The room was covered in dirt, dust and what looked like beginnings of mold. Their luggage service do not tell you upfront the costs that are required to hold your bags, the food is clearly kept on heating lights. We also asked for a rollaway and waited 3 hours to get one. They then tried to say we stopped it from coming when we left the door open for them and gave them verbal consent to enter the room when we were gone. For the price, you’re better off with a different hotel worth the money or instead, go to a best western or holiday inn. You’ll probably be better off as those other chains are comparable to this hotel.